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Nursing HomeMedicaid Investigative

Bethany Village

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3518 S Shelby St, North Perry · Indianapolis, IN 46227100 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 34 Google reviews

5
4
3
2
1
Bethany Village Nursing Home in Indianapolis, IN — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (7 vs median 6)
  • High staff turnover (61%)
  • High RN turnover (65%)

Below average in IN · Below recommended RN staffing · Below chain average · No penalties on record

Source: Medicare data

What this means for your family

Bethany Village is frequently praised for its clean environment and compassionate staff, making it a popular choice for many families. However, given the serious reports regarding discharge planning and financial disputes, we strongly recommend that you clarify their policies on move-outs and medication management in writing before signing any agreements.

Google Reviews

Google Reviews

34 reviews on Google
Bethany Village receives a high volume of positive reviews praising its welcoming atmosphere, compassionate staff, and clean, well-maintained environment. However, there are serious, albeit less frequent, allegations regarding administrative issues, including deposit disputes, abrupt discharges, and concerns about the quality of care and communication. Families should weigh the strong community sentiment against these specific reports of management and care failures.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean9.0Activities8.0Meds2.0MemoryN/AComms4.0Value3.0

Strengths

  • Welcoming and compassionate staff
  • Clean and well-maintained facility
  • Strong sense of community
  • Acceptance of Medicaid waiver

Concerns

  • Allegations of neglect and poor discharge planning (mentioned by 2 reviewers)
  • Administrative and billing disputes (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'21(3)'24(8)'26(3)

Distribution · 36 analyzed

5
29
4
0
3
2
2
0
1
5

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that you are very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
  • 2Given the current staffing levels, could you walk me through how your team ensures consistent, personalized attention for each resident throughout the day?
  • 3We read some concerns regarding discharge planning; what is your process for ensuring a smooth and safe transition when a resident needs to move to a different level of care or home?
  • 4With medication management being a priority for our family, what specific protocols or double-check systems do you have in place to ensure accuracy and timeliness?
  • 5I see that Bethany Village has a strong sense of community; what are some of the most popular daily activities that help residents build those social connections?
  • 6How does your nursing team handle medical emergencies or sudden changes in a resident's health status during evening or weekend hours?

Personalized based on this facility's data


Key Review Excerpts

I have needed to have help since my stroke, but I put it off because I had a fear of letting other people 'invade my space'. Here my fear has been proven to be totally unfouñded.

Assisted Living resident · 2021★★★★★

My aunt loves this place.. everyone is so nice and looks out for her and letting me know if anything is wrong..

Resident's family member · 2022★★★★★

Bethany took care of my sister for several years as a resident. I believe that has been the reason she is still with us today.

Resident's family member · 2025★★★★★
Source: 34 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.41hrs
54%
Registered nurses for medical care
Total Nursing
3.29hrs
80%
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
72%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

7

measures

Worse Than Avg

8

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility77.2%
Worse than Avg
Here
77.2%
US
95.5%
IN
95.4%
Marion
94.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility24.9%
Worse than Avg
Here
24.9%
US
12.1%
IN
24.8%
Marion
22.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility3.2%
Better than Avg
Here
3.2%
US
14.4%
IN
11.4%
Marion
9.5%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility14.5%
Better than Avg
Here
14.5%
US
19.5%
IN
23.5%
Marion
21.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility27.7%
Worse than Avg
Here
27.7%
US
19.4%
IN
23.8%
Marion
18.9%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.0%
Better than Avg
Here
7.0%
US
15.3%
IN
13.0%
Marion
12.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility47.7%
Worse than Avg
Here
47.7%
US
79.7%
IN
79.0%
Marion
77.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility54.8%
Worse than Avg
Here
54.8%
US
81.8%
IN
81.5%
Marion
82.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
IN
1.3%
Marion
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (7.6)
6 complaint-triggered

Bethany Village has faced recurring issues with fire safety systems, accident prevention, and medication management across multiple surveys, with families filing 6 complaints that triggered federal investigations. The facility has persistent problems with sprinkler systems, smoke barriers, and resident safety hazards that have appeared repeatedly from 2023 through 2025, though all deficiencies show correction dates, suggesting the facility addresses issues when cited.

Sep 8, 2025Routine
12
0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0522Potential for harm · IsolatedCorrected

Services Deficiencies

Have an externally vented heating system.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Jul 24, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jan 28, 2025Complaint
1
0602Potential for harm · PatternResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

Sep 10, 2024Routine
12
0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Sep 10, 2024Complaint
1
0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 1, 2023Complaint
3
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Bethany Village

Organization Type

for profit

Chain Affiliation

Chain Name

American Senior Communities

Chain Size

91 facilities nationwide

Chain avg rating: 3.8/5 · Rank 86 of 91

Ownership & Management

Owners

Henry County Memorial Hospital

Owner · Organization

100%

Key personnel

Chies, StevenManaging Control - Governing BodyDynes, SheldonManaging Control - Governing BodyJackson, BlakeManaging Control - Governing BodyJackson, EthanManaging Control - Governing BodyJackson, MarkManaging Control - Governing Body
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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