Strong Medicare quality ratings; public reviewers often praise dedicated and compassionate rehab nursing staff. Still worth an in-person visit.
based on 137 Google reviews

Email Altenheim Health & Living Community to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
No Medicare penalties on record
Altenheim Health & Living Community has a strong overall Medicare rating. Public reviewers frequently mention: dedicated and compassionate rehab nursing staff and strong physical and occupational therapy programs. Review the component ratings and current source records before deciding.
Altenheim Health & Living Community receives highly polarized feedback, with many families praising specific rehab staff for their dedication while others report severe neglect and communication failures. While some residents experience excellent, personalized care, numerous reviewers highlight critical issues with call light response times, hygiene, and inconsistent staffing levels, particularly on weekends.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 140 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My recent outstanding good stay ar Altenheim Living Center Rehab facility of cable caregivers and medical staff was a direct result of the dedication of Michelle Tejera and Rochelle Little.”
“My mom was left sitting on the toilet for 30 min. Before being helped. I received a call one day from a nurse saying that the staff forgot she was there. She was not checked on all night until. 11 I am the next day.. No food, no meds, no bathroom time.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Altenheim has faced recurring fire safety and electrical system violations across multiple surveys, with repeated issues involving emergency exits, smoke barriers, and power systems that appear annually from 2023-2025. Families have filed complaints leading to five deficiencies involving medication management, wound care, pest control, and medical records. While all violations show correction dates, the persistent pattern of fire safety problems and complaint-driven issues in medication handling warrant careful evaluation during visits.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Construction Deficiencies
Meet other general requirements.
Smoke Deficiencies
Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Altenheim Health & Living Community
government
Cardon & Associates
20 facilities nationwide
Chain avg rating: 3.8/5 · Rank 12 of 20
Owners
Riverview Hospital
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
137 reviews from families & visitors
Official Website
Visit cardon.us
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Waters of Indianapolis, the
< 1 miNursing Home · Indianapolis, IN
Beech Grove Meadows
1.1 miNursing Home · Beech Grove, IN
Brickyard Healthcare - Churchman Care Center
1.6 miNursing Home · Indianapolis, IN
Envive of Beech Grove
1.7 miNursing Home · Beech Grove, IN
Fairway Village
1.8 miNursing Home · Indianapolis, IN
Bethany Village
1.9 miNursing Home · Indianapolis, IN