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Nursing HomeMedicaid

Brickyard Healthcare - Churchman Care Center

Strong Medicare quality ratings; families often praise efficient admissions process. Still worth an in-person visit.

2860 Churchman Ave, Near Southeast · Indianapolis, IN 46203115 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.4/5

based on 40 Google reviews

Brickyard Healthcare - Churchman Care Center Nursing Home in Indianapolis, IN — Street View
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What this means for your family

While some families report positive experiences with the therapy and admissions teams, the recurring reports of neglect and hygiene issues are concerning. We strongly recommend visiting the facility unannounced during evening or weekend hours to observe the actual staff conduct and cleanliness of the environment before making a decision.

Google Reviews

Google Reviews

40 reviews on Google
Brickyard Healthcare - Churchman Care Center receives highly polarized feedback, with many reviewers praising the staff's dedication while others report severe neglect and unprofessionalism. Common criticisms include poor hygiene, inadequate medication management, and staff behavior that disrupts the environment. Families considering this facility should be aware of significant inconsistencies in the quality of care provided.

Quality Themes

Tap a score for details
Food2.0Staff5.0Clean2.0Activities5.0Meds1.0MemoryN/AComms4.0ValueN/A

Strengths

  • Efficient admissions process
  • Dedicated physical and occupational therapy team
  • Compassionate end-of-life care

Concerns

  • Unsanitary facility conditions and unpleasant odors (mentioned by 2 reviewers)
  • Neglect and lack of responsiveness to patient needs (mentioned by 5 reviewers)
  • Medication management and supply shortages (mentioned by 2 reviewers)
  • Unprofessional staff behavior and noise disturbances (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.82023(21)2.72024(14)2.32025(3)4.72026(3)

Distribution · 41 analyzed

5
22
4
3
3
0
2
0
1
16
13 reviews posted between Feb 22, 2023Feb 24, 2023 · 11 were 5-star

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is great to see how responsive the management is to feedback; how does the team work with families to address any concerns regarding facility cleanliness or odors?
  • 2We are very interested in the physical and occupational therapy programs; how often do residents participate in these sessions?
  • 3How does the nursing team manage medication schedules and ensure that all necessary medical supplies are always in stock?
  • 4What is the process for communicating important updates or changes in a resident's condition to the family members?
  • 5Could you tell us more about the dining experience and how the meal service is organized for the residents?
  • 6What kind of daily activities or social events are planned to keep the residents engaged and help reduce noise levels in the hallways?

Personalized based on this facility's data


Key Review Excerpts

I've been in many nursing facilities and this one tops them all when you walk in the door it REEKS of ROTTEN URINE!!!

Visitor · 2024☆☆☆☆

This place is very terrible needs a no star if possible my wound vac was off for days because they don’t have supplies I wasn’t giving all my antibiotics for a few

Rehab patient · 2023☆☆☆☆

Compassionate, clean,caring,always available with concerns or questions. Forever grateful for the care they have given my son during his terminal illness.

Long-term resident's family · 2025★★★★★
Source: 40 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.72hrs
96%
Registered nurses for medical care
Total Nursing
3.72hrs
91%
All nurses + aides combined
Staff Turnover
69%
Lower is better (< 30% = good)
RN Turnover
40%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

8

measures

Worse Than Avg

7

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility87.5%
Worse than Avg
Here
87.5%
US
12.1%
IN
24.8%
Marion
21.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility63.5%
Worse than Avg
Here
63.5%
US
95.5%
IN
95.4%
Marion
94.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility31.2%
Worse than Avg
Here
31.2%
US
15.4%
IN
13.6%
Marion
11.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility74.2%
Worse than Avg
Here
74.2%
US
93.4%
IN
93.6%
Marion
93.8%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility38.2%
Worse than Avg
Here
38.2%
US
19.5%
IN
23.5%
Marion
20.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
14.4%
IN
11.4%
Marion
9.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility21.1%
Worse than Avg
Here
21.1%
US
79.7%
IN
79.0%
Marion
77.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility38.1%
Worse than Avg
Here
38.1%
US
81.8%
IN
81.5%
Marion
82.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.4%
Mixed vs Avgs
Here
1.4%
US
1.6%
IN
1.3%
Marion
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
2penalties
Well below state avg (7.6)
7 complaint-triggered
$25,298 in fines

Families have filed complaints leading to serious deficiencies including resident abuse and neglect, safety hazards, and inadequate behavioral health care. The facility shows recurring problems with fire safety systems, medication management, and care planning across multiple surveys. While some past violations have been corrected, recent surveys reveal ongoing issues with similar safety and care concerns, suggesting persistent operational challenges.

Nov 21, 2025Routine
9
0781Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0013Minimal · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop Emergency Preparedness policies and procedures.

Feb 10, 2025Complaint
1
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 21, 2024Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Oct 22, 2024Routine
19
0161Potential for harm · WidespreadCorrected

Construction Deficiencies

Use approved construction type or materials.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0883Potential for harm · PatternCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0887Potential for harm · PatternCorrected

Infection Control Deficiencies

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0753Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

Jan 31, 2024Complaint
1
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Dec 1, 2023Routine
13
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0927Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0232Potential for harm · PatternCorrected

Egress Deficiencies

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0741Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Federal Penalties

Fine

Aug 24, 2023

$12,649

Fine

Aug 24, 2023

$12,649

Ownership & Operations

Who Operates This Facility

Owner / Operator

Brickyard Healthcare - Churchman Care Center

Organization Type

for profit

Chain Affiliation

Chain Name

Brickyard Healthcare

Chain Size

23 facilities nationwide

Chain avg rating: 2.5/5 · Rank 2 of 23

Ownership & Management

Key personnel

Armstrong, PaigeContracted Managing EmployeeGentry, MarkOfficer / DirectorWhicker, TimothyOfficer / DirectorEngels, ErinOfficer / DirectorFenoughty, DeannaOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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