Casa De Ramana Rehabilitation Center
Strong Medicare quality ratings; families often praise dedicated and skilled physical therapy team. Still worth an in-person visit.
based on 28 Google reviews

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What this means for your family
While the facility is praised for its therapy team and clean environment, the reports of medication errors and neglect are critical red flags. We strongly recommend that you visit unannounced, observe the staff-to-patient ratio, and ask specific questions about how they manage medication safety and patient supervision during off-hours.
Google Reviews
Google Reviews
28 reviews on Google“Casa de Ramana Rehabilitation Center receives highly polarized feedback, with some families praising the dedicated therapy staff and compassionate care, while others report severe neglect and safety concerns. Critical issues include reports of medication errors, understaffing, and poor communication with administration. Families considering this facility should be aware of the stark contrast between the positive experiences of some and the alarming accounts of others.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated and skilled physical therapy team
- Responsive and compassionate nursing staff
- Clean and odor-free environment
- Engaging activities and events
Concerns
- Chronic understaffing leading to neglect (mentioned by 4 reviewers)
- Medication management and safety errors (mentioned by 2 reviewers)
- Poor communication and unresponsive administration (mentioned by 2 reviewers)
- Inadequate assistance with basic needs like feeding and hygiene (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is very active in responding to online feedback; how do you use that family input to improve daily operations?
- 2Given the current staffing levels, what specific protocols do you have in place to ensure residents receive timely assistance with daily needs like hygiene and feeding?
- 3Can you walk me through your current medication management process and the safety checks you use to prevent errors?
- 4I see your physical therapy team is highly regarded; how do you integrate their work into the residents' overall care plan to ensure consistent progress?
- 5What is your strategy for maintaining clear and proactive communication with family members when a resident's health status changes?
- 6Since you have a variety of engaging activities, how do you ensure that residents who need extra support are still able to participate and feel included in these events?
Personalized based on this facility's data
Key Review Excerpts
“My care at Casa de Ramana was exceptional. No waiting for call lites to be answered and all involved in my care actually cared.”
“My mother was treated awfully, Barely received any rehab and was basically left at the end of the hallway to fend for herself. She ended up falling in getting a blackeye and back in the hospital.”
“My father asked for his nebulizer treatment and was handed a brush. My father asked what mg was his medication being given to him and the nurse answered 5 mg, it was a 20mg!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has received 29 deficiencies across multiple surveys, including two complaint-triggered issues involving improper physical restraints and inadequate abuse prevention policies, indicating families filed serious safety concerns. Primary problem areas include fire safety systems, resident care planning, and daily living assistance. While all deficiencies show correction dates, the pattern of recurring issues across safety, resident rights, and care quality suggests ongoing operational challenges that warrant careful consideration.
Nov 26, 2024Routine10
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Sep 3, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Sep 18, 2023Routine9
Egress Deficiencies
Meet other general requirements that are deficient.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 21, 2022Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Federal Penalties
Fine
Sep 3, 2024
$8,512
Ownership & Operations
Who Operates This Facility
Casa De Ramana Rehabilitation Center
for profit
Ownership & Management
Owners
Castro, Michael
Owner
Raso, Steven
Owner
Solimine, Paul
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit casa-rehab.com
Medicare data downloads
Original nursing home datasets
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