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Assisted Living

Bethany Place INC

Limited public data on Bethany Place INC. Call, tour, and ask to meet current residents' families — your own impression matters most.

9111 E Upriver Dr, Spokane, WA 9920670 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
3.3/5

based on 37 Google reviews

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What this means for your family

This facility has significant, recurring reports regarding resident supervision and safety that should be investigated thoroughly before considering placement. While some families report positive experiences with staff, you should ask management specifically about their policies for preventing resident wandering and their procedures for handling resident finances.

Google Reviews

Google Reviews

37 reviews on Google
Bethany Place Inc. receives highly polarized reviews, with significant concerns regarding resident safety, supervision, and financial practices. While some families appreciate the staff's efforts and the facility's role in the community, others report serious issues including residents wandering off-site, theft, and poor quality of care.

Quality Themes

Tap a score for details
Food1.0Staff5.0Clean6.0ActivitiesN/AMeds6.0MemoryN/AComms2.0Value1.0

Strengths

  • Helpful and friendly staff members
  • Consistent administrative efforts
  • Effective management of medical conditions like seizures

Concerns

  • Lack of resident supervision leading to wandering and safety risks (mentioned by 2 reviewers)
  • Allegations of financial exploitation or predatory billing practices (mentioned by 2 reviewers)
  • Reports of theft by residents affecting the surrounding neighborhood (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.0'16(1)2.03.4'18(8)4.63.9'20(7)3.31.0'22(2)3.0'23(2)

Distribution · 40 analyzed

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How They Respond to Reviews

3%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that managing complex medical conditions like seizures is a noted strength here, what specific protocols do you have in place to ensure consistent monitoring and safety for residents with these needs?
  • 2How does your team approach resident supervision and safety, particularly for those who might be prone to wandering or leaving the premises?
  • 3I noticed some concerns regarding billing and financial transparency; could you walk me through your billing process and how you ensure families are kept fully informed of all charges?
  • 4Regarding the dining experience, what steps is the facility taking to improve the quality and variety of meals provided to residents?
  • 5How do you facilitate communication between staff and family members to ensure we are always updated on our loved one's well-being and any changes in their care?
  • 6What does a typical daily activity schedule look like, and how do you encourage residents to participate in social or enrichment opportunities?

Personalized based on this facility's data


Key Review Excerpts

We see people from Bethany all the time roaming the streets. How could you let one of your patients, resident, client, cross the street drunk and be killed by a car.

Concerned community member · 2021☆☆☆☆

Our daughter is a resident there, and she likes it. The staff is helpful, and friendly. It is nice, clean, and a safe place to live.

Resident's family member · 2018★★★★★

Of the staff; wonderful. The administration work hard and are consistent in their care. With a challenging job and changing client's they are a bright light in our community and deserve recognition for their greatly needed efforts.

Community observer · 2018★★★★
Source: 37 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

9total
19deficiencies
Apr 16, 2026Fire

Approval Status: Approved. Next inspection scheduled on or after: 05/31/2027.

Portable, electric space heatersIFC 603.9.2, 2021

Portable electric space heater in the office was plugged into a powerstrip instead of directly into an approved receptacle.

Laundry Chute InspectionNFPA 82

The laundry chute located on the 2nd floor required annual inspection, testing, and maintenance.

Escutcheons and Cover Plates2019 NFPA 13 - 7.2.6.1

Fire sprinkler escutcheon missing in the 1st floor maintenance closet under the stairwell.

Fire Door Inspection and TestingNFPA 80

The 2nd floor mechanical room smoke door has penetrations.

Nov 18, 2025Investigation

A separate follow-up letter indicates that deficiencies for WAC 388-78A-2210-1-b and WAC 388-78A-2210-2-a were corrected by 2026-01-13.

Medication servicesWAC 388-78A-2210Corrected Nov 26, 2025

Facility failed to implement a system to ensure residents requiring medication assistance received medications as prescribed for 1 of 3 residents (Resident 2) reviewed for diabetic care, resulting in unmanaged blood sugar levels and a potentially avoidable hospital visit.

May 13, 2025Inspection
CleanReport

The department completed a full inspection and found no deficiencies.

May 1, 2025Fire

The facility was initially disapproved on 03/25/2025 and subsequently approved on 05/01/2025 following verification of repairs.

Relocatable power taps and current tapsIFC 603.5 (2021)Corrected Mar 25, 2025

In the administrator's office, a heater was plugged into a powerstrip; in the 1st floor staff room, a refrigerator was plugged into a powerstrip.

Maintenance RequiredIFC 907.8.1 (2021)Corrected May 1, 2025

Annual fire alarm report from 3/6/25 indicated multiple system failures: NAC panel batteries failed load tests, notification devices activated briefly then quit, incorrect detector type (heat vs smoke) in Room 46, horn/strobes not working in basement hallway, and dry system pressure switches/air switches not connected.

Sep 3, 2024Investigation

A follow-up inspection on 11/07/2024 (Compliance Determination 49704) indicated that deficiencies WAC 388-78A-2371-1, 2, and 3 were corrected.

InvestigationsWAC 388-78A-2371Corrected Oct 18, 2024

Facility failed to thoroughly investigate resident elopement, determine circumstances, or institute measures to prevent reoccurrence for Resident 1, who eloped twice in one week.

Negotiated service agreement contentsWAC 388-78A-2140

Facility failed to identify in the resident's care plan whether or not the resident was able to leave the facility unsupervised.

Full assessment topicsWAC 388-78A-2090

Facility failed to address in the resident's full assessment whether or not the resident was able to leave the facility unsupervised.

Mar 27, 2024Investigation

Follow-up inspection on 05/09/2024 (per separate letter) found no deficiencies and that WAC 388-78A-2474 was corrected.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Apr 8, 2024

Facility failed to ensure that 1 out of 4 sampled staff obtained the required home-care aide certification by the deadline.

Aug 4, 2023Investigation

A follow-up inspection on 2023-09-11 found no deficiencies, indicating that the previously cited WAC 388-78A-2090-6-a, b, and c were corrected.

Full assessment topicsWAC 388-78A-2090Corrected Aug 21, 2023

The facility failed to assess for and develop behavioral interventions for substance abuse and failed to protect residents from sexual abuse by a Level III registered sex offender resident. The offender did not have an assessment or behavioral interventions in place.

Jun 22, 2023Investigation

The facility was found to be in compliance as of the 07/19/2023 follow-up inspection. The initial investigation involved allegations of a resident threatening to kill another resident and staff disregard of these concerns.

Reporting abuse and neglectWAC 388-78A-2630Corrected Jun 22, 2023

The facility failed to report allegations of mental abuse of a resident by another resident to the department's hotline, precluding the department from conducting an investigation.

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References & Resources

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