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Assisted Living

Orchard Crest LLC

222 S Evergreen Rd, Veradale · Spokane Valley, WA 99216120 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
5.0/5

based on 2 Google reviews

Orchard Crest LLC Assisted Living in Spokane Valley, WA — Street View
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State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

7total
19deficiencies
Aug 21, 2025Inspection
CleanReport

The document states that the Department completed a full inspection and found no deficiencies.

May 30, 2025Investigation

A follow-up inspection on 07/17/2025 confirmed that the deficiencies identified under compliance determination 59886 were corrected.

Background checksWAC 388-78A-2462Corrected Jul 10, 2025

Facility failed to ensure Washington state name and date of birth and national fingerprint background checks were completed for 16 of 16 sampled agency staff.

Training and home care aide certification requirementsWAC 388-78A-2474Corrected Jul 10, 2025

Facility did not have a consistent process for agency staff orientation to the facility.

Mar 27, 2025Fire

Initial inspection on 03/26/2025 resulted in a 'Disapproved' status. A follow-up inspection on 03/27/2025 resulted in an 'Approved' status.

Testing and MaintenanceIFC 901

Fire sprinklers in the kitchen had extreme amounts of particulates attached.

Portable fire extinguishers obstructedIFC 906.6 2021Corrected Mar 26, 2025

Portable fire extinguishers were blocked in the main dining room, kitchen, and memory care 2nd floor kitchen.

Securing Compressed Gas ContainersIFC 5303.5.3 2021Corrected Mar 26, 2025

7 canisters of oxygen were found unsecured in the memory care oxygen room on the 2nd floor.

Fire Drill DocumentationFire Drills

Facility could not provide documentation for fire drills for 2024 Quarter 2 (swing shift) and 2024 Quarter 4 (swing shift).

Feb 12, 2025Fire
CleanReport

Inspection conducted following a complaint regarding a broken sprinkler pipe. Facility successfully implemented fire watch and repaired the system. No violations cited at the time of report completion.

Feb 6, 2025Fire
CleanReport

Inspection conducted regarding complaint #165384 concerning a broken sprinkler line. It was determined that a sprinkler burst in an unheated entrance due to freezing conditions. The facility followed proper procedures, implemented a fire watch, and the sprinkler system is currently fully functioning. No violations cited.

Jan 3, 2024Investigation

Complaint investigation 110852. Allegation regarding incorrect medication administration was not substantiated (no failed practice found).

Reporting fires and incidentsWAC 388-78A-2650

The facility failed to report a microwave fire that occurred on December 15, 2023, to the Department of Social and Health Services.

Jan 27, 2023Inspection

Includes an investigation report regarding hiring an unqualified staff person for 9 months.; Additional issues documented in the report include failure to clean rooms due to staffing shortages and failure to follow specific diet orders for Resident 10 (choking hazard) and fall precautions for Resident 11.; The report also documents specific deficiencies for Resident 8 regarding medication administration, failure to respond to reports of pain with urination, and failure to track/communicate significantly elevated blood pressure readings.

Qualified assessorWAC 388-78A-2080

Failed to ensure a qualified assessor conducted preadmission assessments for 2 of 12 residents, leading to lack of safety assessment for medical equipment.

Medication servicesWAC 388-78A-2210Corrected Mar 13, 2023

Failed to provide medications as prescribed for 2 of 12 sampled residents (8 and 12), resulting in medication errors.

Maintenance and housekeepingWAC 388-78A-3090Corrected Mar 13, 2023

Failed to maintain a safe environment by allowing resident access to potentially hazardous supplies, chemicals, sharp instruments, and high-temperature hot water.

Full assessment topicsWAC 388-78A-2090

Failed to perform a safety assessment for a resident using a medical transfer pole, placing the resident at risk.

Food sanitationWAC 388-78A-2305Corrected Mar 13, 2023

Failed to maintain on-site food service in compliance with state food code regarding hand hygiene/glove use and clean outer clothing.

Monitoring residents' well-beingWAC 388-78A-2120Corrected Mar 13, 2023

Failed to perform required monitoring, intervention, and healthcare provider notification for residents (5 and 8) regarding blood pressure and weight management.

Signing negotiated service agreementWAC 388-78A-2150

Failed to ensure negotiated service agreements were signed by residents or representatives for 9 of 12 sampled residents.

InvestigationsWAC 388-78A-2371Corrected Mar 13, 2023

Failed to document investigations for alleged or suspected neglect of 4 residents (6, 7, 9, and 10) by a staff member.

Quality of life -- RightsRCW 70.129.140Corrected Mar 23, 2023

Facility failed to provide care in a manner promoting health and well-being, dignity, and respect for Resident 11, who was unable to feed themselves and was left without assistance during lunch, and faced allegations of neglect regarding hygiene.

Implementation of negotiated service agreementWAC 388-78A-2160

Failed to ensure 4 of 12 residents received services outlined in their agreement, including thickened liquids and monthly weigh-ins.

Reporting abuse and neglectWAC 388-78A-2630Corrected Mar 13, 2023

Failed to report an allegation of neglect regarding a staff person hired as a licensed nurse who lacked proper licensure.

Resident rightsWAC 388-78A-2660Corrected Mar 23, 2023

Facility failed to comply with long-term care resident rights by failing to provide adequate assistance with eating and hygiene for Resident 11.

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References & Resources

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