Public Google reviewers rate this highly and often mention warm, compassionate, and attentive nursing staff. Schedule a visit to confirm the fit.
based on 37 Google reviews

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Public Google reviewers rate The Terrace at Beverly Lake highly. Reviewers highlight: warm, compassionate, and attentive nursing staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
The Terrace at Beverly Lake receives high praise from many families for its compassionate staff and clean, welcoming environment. While most reviewers describe the facility as a supportive home where residents are treated like family, there are serious, albeit older, allegations of medical neglect and poor communication regarding health incidents. Families generally feel confident in the care provided, particularly within the memory care unit.
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Key Review Excerpts
“The care team at The Terrace at Beverly Lake is the best! My husband is a resident there and they always treat him with respect and dignity. They are well trained and understand dementia - it’s what they do day after day.”
“I checked out the Terrace and ended up putting my wife in memory care in the summer of 2024. I am very grateful for the entire staff. They are very caring in the way they treat patients. When I have any issues I can talk freely with the Mgmt team and they listen.”
“The Terrace is a light-filled, friendly, welcoming, and supportive environment that has helped our family adjust to and enjoy a new relationship with my mom. We’re happy and confident that as her condition changes, she’ll be well cared for.”
Source: WA Dept. of Social & Health Services
Inspection performed in response to a complaint regarding a fire panel. No violations were observed; fire alarm system was confirmed operational after repairs by a vendor.
Covers compliance determinations 70763 and 66625. Document references multiple complaint intake IDs: 195645, 195688, 195651, 196327, 194538, 195133.
Facility failed to document necessary care, services, and interventions in negotiated service agreements for 3 of 4 sampled residents, leaving them at risk for unmet needs and worsening health conditions.
This letter serves as formal notice of civil fines totaling $1,800.00. The cited deficiencies are noted as either uncorrected or recurring.
The licensee failed to notify DOH Construction Review Services prior to renovating 16 common area bathrooms and to make the required payment for the review process.
The licensee failed to ensure one staff member completed First Aid training within 30 days of hire.
Letter serves as formal notice of a $400.00 civil fine. Mentions that the Statement of Deficiencies (SOD) report dated September 10, 2025, is attached (but not provided here).
The licensee failed to investigate and document appropriate measures to prevent future falls, when three residents had falls. This is a recurring citation.
This is a recurring citation previously noted on 03/15/2024 and 02/15/2023.
The facility failed to investigate and document appropriate measures to prevent future falls for 3 out of 3 residents who experienced falls, placing them at risk for harm.
Inspection on 09/09/2025 confirms all violations noted during previous inspections have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after 08/08/2025.
Electrical outlets without faceplates in hallway near 206 and in RCC office.
Missing annual fire door inspection documentation; attic access open; fire doors propped open.
Missing documentation for required smoke detector sensitivity testing.
Laundry fire extinguisher not properly mounted.
Missing documentation for sprinkler system inspection, 3-year dry trip test, annual forward flow test, and quarterly inspections.
Facility is unable to provide documentation for the monthly carbon monoxide detector testing.
Fire extinguisher near laundry obstructed by storage.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.
Damaged power-strip in 2nd floor nursing office.
No documentation for annual fire resistance rated construction material inspection.
Facility is unable to provide documentation for the monthly 30 second activation test for the emergency lights.
Deficiencies in fire alarm inspection not corrected; missing monthly single station smoke alarm testing documentation.
Missing monthly and annual maintenance documentation for fire extinguishers.
No instructions posted within 6 feet of keypads for fire exits near the lobby and in the dining room.
Missing documentation for semi-annual kitchen suppression system servicing.
Facility is unable to provide documentation for the weekly inspections and Monthly 30 minute full load testing.
Manual pull station near basement elevator obstructed.
Exit sign hanging by wires in basement classroom.
Facility is unable to provide documentation for the annual 90 minute power test for the emergency lights.
Multiple fire-rated doors (2nd floor living room, near 214, room 114, near 113) failed to latch.
Combustible material stored against gas water heater in basement equipment room.
Letter details an imposition of civil fines totaling $1,000.00 ($400 for WAC 388-78A-2474 and $600 for WAC 388-78A-2850).
The licensee failed to ensure one staff member completed First Aid training within 30 days of hire. This is an uncorrected deficiency from June 23, 2025 and a recurring deficiency from April 23, 2025.
The licensee failed to ensure the Department of Health (DOH) Construction Review Services (CRS) reviewed plans prior to renovating 16 common area bathrooms. This is an uncorrected deficiency from June 23, 2025 and a recurring deficiency from April 23, 2025.
Follow-up inspection on 10/10/2025 found no further deficiencies.
Facility failed to maintain a clean and safe environment in 8 common bathrooms and 1 hallway. Observations included dust, dried colored fluids, trash without bags, used tissues, and unconsumed food in common areas.
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WA DSHS — View Official Record
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