The Terrace at Beverly Lake
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive nursing staff. Schedule a visit to confirm the fit.
based on 37 Google reviews
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What this means for your family
The Terrace at Beverly Lake is highly regarded for its compassionate staff and engaging environment, particularly for memory care residents. However, because there are past reports of concerns regarding medical responsiveness and communication, we recommend asking specifically about their protocols for reporting resident injuries and their process for notifying families of health changes.
Google Reviews
Google Reviews
37 reviews on Google“The Terrace at Beverly Lake receives high praise from many families for its compassionate staff and clean, welcoming environment. While most reviewers describe the facility as a supportive home where residents are treated like family, there are serious, albeit older, allegations of medical neglect and poor communication regarding health incidents. Families generally feel confident in the care provided, particularly within the memory care unit.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive nursing staff
- Clean and well-maintained facility
- Engaging activities and life enrichment programs
- Strong management support for families
Concerns
- Allegations of medical neglect and failure to seek timely emergency care (mentioned by 2 reviewers)
- Poor communication from management regarding resident health status (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 39 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1We've heard wonderful things about how warm and attentive the nursing staff is here; how do you ensure that level of personal care stays consistent for every resident?
- 2Can you walk us through the specific protocols the team follows when a resident experiences a sudden medical change or requires emergency care?
- 3How does the management team keep families updated and involved in discussions regarding a resident's day-to-day health status?
- 4We noticed the facility is very well-maintained; what is the daily schedule for cleaning and upkeep of the common areas?
- 5What kind of life enrichment programs or social activities are currently available to help residents stay engaged with one another?
- 6It’s great to see that management is so responsive to feedback; how does the leadership team use resident or family input to improve the community?
Personalized based on this facility's data
Key Review Excerpts
“The care team at The Terrace at Beverly Lake is the best! My husband is a resident there and they always treat him with respect and dignity. They are well trained and understand dementia - it’s what they do day after day.”
“I checked out the Terrace and ended up putting my wife in memory care in the summer of 2024. I am very grateful for the entire staff. They are very caring in the way they treat patients. When I have any issues I can talk freely with the Mgmt team and they listen.”
“The Terrace is a light-filled, friendly, welcoming, and supportive environment that has helped our family adjust to and enjoy a new relationship with my mom. We’re happy and confident that as her condition changes, she’ll be well cared for.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Mar 12, 2026FireCleanReport
Inspection performed in response to a complaint regarding a fire panel. No violations were observed; fire alarm system was confirmed operational after repairs by a vendor.
Oct 31, 2025Investigation
Covers compliance determinations 70763 and 66625. Document references multiple complaint intake IDs: 195645, 195688, 195651, 196327, 194538, 195133.
Facility failed to document necessary care, services, and interventions in negotiated service agreements for 3 of 4 sampled residents, leaving them at risk for unmet needs and worsening health conditions.
Oct 9, 2025Enforcement$1,800.00Report
This letter serves as formal notice of civil fines totaling $1,800.00. The cited deficiencies are noted as either uncorrected or recurring.
The licensee failed to ensure one staff member completed First Aid training within 30 days of hire.
The licensee failed to notify DOH Construction Review Services prior to renovating 16 common area bathrooms and to make the required payment for the review process.
Sep 10, 2025Enforcement$400.00Report
Letter serves as formal notice of a $400.00 civil fine. Mentions that the Statement of Deficiencies (SOD) report dated September 10, 2025, is attached (but not provided here).
The licensee failed to investigate and document appropriate measures to prevent future falls, when three residents had falls. This is a recurring citation.
Sep 10, 2025Investigation
This is a recurring citation previously noted on 03/15/2024 and 02/15/2023.
The facility failed to investigate and document appropriate measures to prevent future falls for 3 out of 3 residents who experienced falls, placing them at risk for harm.
Sep 9, 2025Fire21Report
Inspection on 09/09/2025 confirms all violations noted during previous inspections have been corrected.; Approval Status: Disapproved. Next inspection scheduled on or after 08/08/2025.
Combustible material stored against gas water heater in basement equipment room.
Exit sign hanging by wires in basement classroom.
Electrical outlets without faceplates in hallway near 206 and in RCC office.
Damaged power-strip in 2nd floor nursing office.
No documentation for annual fire resistance rated construction material inspection.
Missing annual fire door inspection documentation; attic access open; fire doors propped open.
Multiple fire-rated doors (2nd floor living room, near 214, room 114, near 113) failed to latch.
Missing documentation for sprinkler system inspection, 3-year dry trip test, annual forward flow test, and quarterly inspections.
Missing documentation for semi-annual kitchen suppression system servicing.
Missing monthly and annual maintenance documentation for fire extinguishers.
Fire extinguisher near laundry obstructed by storage.
Laundry fire extinguisher not properly mounted.
Manual pull station near basement elevator obstructed.
Deficiencies in fire alarm inspection not corrected; missing monthly single station smoke alarm testing documentation.
Missing documentation for required smoke detector sensitivity testing.
Facility is unable to provide documentation for the monthly carbon monoxide detector testing.
No instructions posted within 6 feet of keypads for fire exits near the lobby and in the dining room.
Facility is unable to provide documentation for the monthly 30 second activation test for the emergency lights.
Facility is unable to provide documentation for the annual 90 minute power test for the emergency lights.
Facility cannot provide documentation for the completion of twelve planned and unannounced fire drills in the previous 12 months.
Facility is unable to provide documentation for the weekly inspections and Monthly 30 minute full load testing.
Aug 19, 2025Enforcement$1,000.00Report
Letter details an imposition of civil fines totaling $1,000.00 ($400 for WAC 388-78A-2474 and $600 for WAC 388-78A-2850).
The licensee failed to ensure one staff member completed First Aid training within 30 days of hire. This is an uncorrected deficiency from June 23, 2025 and a recurring deficiency from April 23, 2025.
The licensee failed to ensure the Department of Health (DOH) Construction Review Services (CRS) reviewed plans prior to renovating 16 common area bathrooms. This is an uncorrected deficiency from June 23, 2025 and a recurring deficiency from April 23, 2025.
Aug 19, 2025Investigation
Follow-up inspection on 10/10/2025 found no further deficiencies.
Facility failed to maintain a clean and safe environment in 8 common bathrooms and 1 hallway. Observations included dust, dried colored fluids, trash without bags, used tissues, and unconsumed food in common areas.
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References & Resources
Google Maps
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Google Reviews
37 reviews from families & visitors
Official Website
Visit cogirusa.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
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