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Nursing HomeMedicaid

Lynnwood Post Acute Rehabilitation Center

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

5821 188th Street Southwest, Lynnwood, WA 9803767 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
3.8/5

based on 53 Google reviews

5
4
3
2
1
Lynnwood Post Acute Rehabilitation Center Nursing Home in Lynnwood, WA — Street View
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What this means for your family

While the facility is often praised for its physical therapy and clean environment, the recurring reports of neglect and long wait times for basic assistance are significant red flags. If you are considering this facility, we strongly recommend visiting during a weekend or evening to observe staffing levels firsthand and asking specifically how they track and report physical therapy progress.

Google Reviews

Google Reviews

53 reviews on Google
Lynnwood Post Acute Rehabilitation Center receives highly polarized feedback, with many families praising the facility for its clean environment and effective physical therapy services. However, a significant number of reviewers report critical failures in basic patient care, including long wait times for call lights, neglect of hygiene, and poor communication regarding medical status. Families should be aware that while some staff are described as compassionate, there are recurring reports of understaffing and administrative unresponsiveness.

Quality Themes

Tap a score for details
Food5.0Staff5.0Clean6.0Activities7.0Meds4.0MemoryN/AComms3.0Value2.0

Strengths

  • Effective physical and occupational therapy
  • Clean, well-maintained facility
  • Some highly dedicated and compassionate staff members
  • Professional and responsive administration (in some cases)

Concerns

  • Excessive wait times for call lights and bathroom assistance (mentioned by 5 reviewers)
  • Neglect of hygiene and basic patient needs (mentioned by 4 reviewers)
  • Poor communication regarding medical status and therapy progress (mentioned by 3 reviewers)
  • Unprofessional staff behavior or attitude (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(4)'19(3)'21(4)'23(6)'25(21)'26(5)

Distribution · 52 analyzed

5
33
4
4
3
0
2
6
1
9

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given that physical and occupational therapy are noted as strengths here, how do you ensure that progress updates are clearly communicated to family members throughout the recovery process?
  • 2I noticed there have been some recent challenges with response times for call lights; what specific protocols or staffing adjustments do you have in place to ensure residents receive timely assistance with hygiene and bathroom needs?
  • 3With 16 recent state violations, could you walk me through the steps your leadership team has taken to address these findings and improve the quality of care?
  • 4I appreciate that your administration is responsive to feedback; how do you foster a culture of professionalism and consistent, compassionate communication among your frontline staff?
  • 5How does your team manage medication administration to ensure accuracy and consistency for residents with complex health needs?
  • 6What does a typical day look like for residents here, and how do you encourage social engagement outside of scheduled therapy sessions?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff is caring and knowledgeable, the PT/OT are great at motivating and the director plus staff are professional/personable.

Long-term resident's family · 2021★★★★★

My mom asked for a bedside toilet and it took staff over 2.5 HOURS to bring one to her. Which means my mom had to wait that long to finally go to the restroom.

Resident's family · 2025☆☆☆☆

At her follow-up appointment, her surgeon requested progress reports on her PT, only to learn that none were available. That’s incredibly concerning since therapy was the entire reason she was the

Resident's family · 2025★★☆☆☆
Source: 53 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.75hrs
OK
Registered nurses for medical care
Total Nursing
3.70hrs
90%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
50%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
12.1%
WA
17.1%
Snohomish
37.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility75.0%
Worse than Avg
Here
75.0%
US
95.5%
WA
93.8%
Snohomish
93.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
19.5%
WA
12.2%
Snohomish
10.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility83.6%
Worse than Avg
Here
83.6%
US
93.4%
WA
95.9%
Snohomish
95.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.4%
WA
15.2%
Snohomish
11.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility12.8%
Better than Avg
Here
12.8%
US
15.3%
WA
18.8%
Snohomish
20.5%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility89.5%
Better than Avg
Here
89.5%
US
79.7%
WA
82.0%
Snohomish
85.3%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility90.1%
Mixed vs Avgs
Here
90.1%
US
81.8%
WA
87.9%
Snohomish
91.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.6%
Better than Avg
Here
0.6%
US
1.6%
WA
1.3%
Snohomish
1.0%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

15deficiencies
Near state avg (17.1)
8 complaint-triggered

This facility shows recurring deficiencies across multiple care areas, with 8 complaint-triggered violations indicating families have filed reports about concerns. The most persistent problems involve resident rights issues, medication management, and care planning, with many deficiencies repeating across recent surveys despite reported corrections. Families should be particularly cautious about medication safety and respiratory care, as these issues prompted complaints and appear in multiple inspections.

Jul 8, 2025Routine
18
0030Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

List the names and contact information of those in the facility.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0757Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0577Potential for harm · PatternCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Mar 19, 2025Complaint
1
0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

Aug 16, 2024Complaint
1
0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jul 22, 2024Routine
15
0732Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0006Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Conduct risk assessment and an All-Hazards approach.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0912Minimal · PatternCorrected

Environmental Deficiencies

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Dec 29, 2023Complaint
2
0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Nov 15, 2023Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lynnwood Post Acute Rehabilitation Center

Organization Type

for profit

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 3.2/5 · Rank 78 of 328

Ownership & Management

Owners

Caretrust Gp LLC

Owner · Organization

Caretrust Gp LLC

Owner (parent company) · Organization

100%

Key personnel

Burnam, SoonManaging Control - Governing BodyHolmes, NathanManaging Control - Governing BodyStolarczyk, LisaManaging Control - Governing BodyFarnsworth, StephenOfficer / DirectorBurnam, SoonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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