Berkley East Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 149 Google reviews

Watch Berkley East Healthcare Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (16 vs median 13.0)
Below average in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Below chain average · $58,205 in fines
What this means for your family
This facility is an excellent choice for patients requiring intensive physical or occupational therapy, as their rehab programs are consistently rated as top-tier. However, families should be vigilant about monitoring call light response times and ensure that communication with the nursing staff remains consistent, as some reviewers have noted delays in assistance during night shifts.
Google Reviews
Google Reviews
149 reviews on Google“Berkley East Healthcare Center is highly regarded for its exceptional physical and occupational therapy programs and a clean, modern, hotel-like environment. While many families praise the compassionate nursing and CNA staff, there are recurring reports of slow response times to call buttons and occasional difficulties with communication from administration.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy
- Clean and well-maintained modern facility
- Compassionate and professional nursing staff
- High-quality rehabilitation services
Concerns
- Slow response times to call buttons (mentioned by 5 reviewers)
- Understaffing leading to brusque care (mentioned by 3 reviewers)
- Difficulty reaching administration/social services via phone (mentioned by 3 reviewers)
- Inconsistent food quality (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 154 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, frequently naming specific staff members and acknowledging details about patient recovery. For negative reviews, the owner maintains a professional tone, acknowledging concerns and offering direct contact with administration to resolve issues.
Questions for Your Tour
- 1We've heard wonderful things about the physical and occupational therapy programs here; how do you tailor those rehabilitation services to a resident's specific goals?
- 2Since it's important to us that our loved one stays connected with family, what is the best way for us to reach the administration or social services team if we have a quick question?
- 3How do you ensure that call buttons are answered promptly, especially during the busier shifts or overnight hours?
- 4Could you tell us more about the daily dining experience and how the menu is planned to ensure consistent, high-quality meals for everyone?
- 5What specific protocols are in place to ensure medication management is handled accurately and consistently every day?
- 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with outside physicians?
Personalized based on this facility's data
Key Review Excerpts
“The facility is first rate and the care is fantastic. Also, the physical therapy was really good and helped my recovery immensely.”
“The staff was kind, patient, and truly supportive, which gave our family so much peace of mind. They treated him with dignity and compassion every day.”
“The nurses on the 4th floor where my mom is are angels every single one of them are the most wonderful people I have ever met.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
1
measures
2
measures
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has serious concerns with frequent family-filed complaints triggering most deficiencies across multiple care areas. The most recurring problems involve medication management errors, safety hazards and accident prevention, and care planning failures. While all issues show correction dates, the persistent pattern of complaint-driven deficiencies indicates ongoing quality problems, with families repeatedly having to report concerns about abuse protection, nursing care competency, and infection control.
Mar 6, 2026Routine14
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Jun 9, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
May 1, 2025Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Apr 29, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Mar 24, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dec 19, 2024Routine16
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Federal Penalties
Fine
Jun 6, 2024
$42,770
Payment Denial
Jun 6, 2024
2-day denial
Fine
Jan 16, 2024
$15,435
Ownership & Operations
Who Operates This Facility
Berkley East Healthcare Center
for profit
Chain Affiliation
Aspen Skilled Healthcare
35 facilities nationwide
Chain avg rating: 3.5/5 · Rank 31 of 34
Ownership & Management
Owners
Asmb, LLC
Owner · Organization
Aspen Skilled Healthcare INC
Owner (parent company) · Organization
Jacaranda Healthcare Group LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
149 reviews from families & visitors
Official Website
Visit berkleyeast.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Pacific Post Acute
< 1 miNursing Home · Santa Monica, CA
Westwood Post Acute Care
1.2 miNursing Home · Los Angeles, CA
Meadowbrook Behavioral Health Center
3.8 miNursing Home · Los Angeles, CA
Mar Vista Country Villa Healthcare & Wellness
3.8 miNursing Home · Los Angeles, CA
Casa Del Sol Residence
4.2 miAssisted Living · Culver City, CA
Terraza Court Senior Living
4.3 miAssisted Living · Culver City, CA