Nursing HomeMedicaid Medicare 5-star

Berea Center

Strong Medicare quality ratings; public reviewers often praise compassionate and dedicated nursing staff. Still worth an in-person visit.

49 Sheldon Rd, Berea, OH 44017|50 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

3.8/5

based on 52 Google reviews

(440) 234-0454 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

Low staffing rating (2/5 stars)

No Medicare penalties on record · 2 findings in latest survey

Source: Medicare data

What this means for your family

Berea Center has a strong overall Medicare rating. Public reviewers frequently mention: compassionate and dedicated nursing staff and effective redirection techniques for dementia residents. Review the component ratings and current source records before deciding.

Google Reviews

57 public Google reviews available

Berea Center presents a deeply polarized experience for families, with some praising the staff's compassion and dedication, while others report severe concerns regarding neglect, hygiene, and safety. While supporters highlight a warm environment for dementia care, critics describe a facility that is physically deteriorating and failing to provide adequate supervision or medical oversight.

Quality Themes

Tap a score for details

Strengths

Compassionate and dedicated nursing staff
Effective redirection techniques for dementia residents
Supportive administrative team for intake processes

Concerns

Neglect and poor hygiene standards (mentioned by 5 reviewers)
Inadequate supervision of residents leading to safety risks (mentioned by 3 reviewers)
Facility cleanliness and unpleasant odors (mentioned by 4 reviewers)
Staffing issues and unprofessional attitudes (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 57 analyzed

⚡20 reviews posted between Feb 6, 2023 – Feb 11, 2023 · 19 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

1Given the current staffing levels, what specific protocols are in place to ensure consistent supervision and safety for residents throughout the day and night?
2I noticed some feedback regarding facility maintenance and hygiene; could you walk me through your daily cleaning schedule and how you manage the environment to ensure it remains fresh and sanitary?
3With your focus on dementia care, how do you balance the need for effective redirection techniques with ensuring residents receive timely assistance for their personal care and hygiene needs?
4Could you explain your current process for medication management and how you ensure accuracy and communication with families regarding any changes in a resident's health status?
5What does a typical day look like for residents in terms of social engagement, and how do you encourage participation for those who may be more reserved?
6How does your administrative team facilitate ongoing communication with families to ensure we are kept in the loop regarding our loved one's daily well-being and care plan?

Personalized based on this facility's data

Key Review Excerpts

“They are calm and cool and work as a team to redirect whenever a Resident becomes agitated or tearful. They don’t miss a beat and it keeps everyone else calm.”

Employee/Observer · 2025★★★★★

“We just had to sign my mother out after finding another patient’s feces spread all over her room and bed. We had already complained about this particular patient entering her room several times and nothing was done about it.”

Family member · 2025★☆☆☆☆

“Although they are not perfect (no nursing home is absolutely perfect), they are perfect for my dad. The administrator is such a wonderful person who truly cares and the staff does a great job as well with engaging the patients in activities and keeping them safe.”

Long-term resident's family · 2025★★★★☆

Source: 57 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.34hrs

45%

Registered nurses for medical care

Total Nursing

3.20hrs

78%

All nurses + aides combined

Staff Turnover

39%

Lower is better (< 30% = good)

RN Turnover

20%

Lower is better (< 30% = good)

Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility68.4%

Worse than Avg

Here

68.4%

19.5%

25.5%

Cuyahoga

19.4%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility6.5%

Better than Avg

Here

6.5%

19.0%

21.4%

Cuyahoga

19.9%

Residents with depression symptoms

↓ Lower is better

This Facility16.4%

Mixed vs Avgs

Here

16.4%

12.8%

30.1%

Cuyahoga

30.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose walking got worse

↓ Lower is better

This Facility3.4%

Better than Avg

Here

3.4%

14.1%

6.1%

Cuyahoga

5.5%

Residents needing more daily help over time

↓ Lower is better

This Facility3.6%

Better than Avg

Here

3.6%

13.9%

5.3%

Cuyahoga

5.4%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

94.5%

Cuyahoga

91.9%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility39.7%

Worse than Avg

Here

39.7%

82.0%

78.5%

Cuyahoga

72.9%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

14findings in history

Latest survey: 2 · well below OH avg (10.1)

3 complaint-triggered findings

Families have filed complaints resulting in deficiencies related to medication errors, treatment quality, and infection control, indicating ongoing care concerns. The facility shows recurring issues with fire safety systems, electrical equipment, and food service across multiple surveys from 2019 to 2023. While all deficiencies have reported correction dates, the pattern of complaints about direct care issues warrants careful consideration during your visit.

Aug 7, 2025Complaint1 finding

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Apr 5, 2024Complaint1 finding

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 21, 2023Complaint1 finding

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Jun 1, 2023Routine4 findings

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Apr 15, 2021Routine4 findings

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0351Potential for harm · PatternCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jan 24, 2019Routine3 findings

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0227Potential for harm · PatternCorrected

Egress Deficiencies

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

0810Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Berea Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

110 facilities nationwide

Chain avg rating: 2.8/5 · Rank 1 of 121 (Highest rating)

Ownership & Management

Owners

Health Care Lease Facilities, LLC

Owner · Organization

100%

Key personnel

Groves, DonnaOfficer / DirectorRomeo, DominicOfficer / DirectorStoltz, CharlesOfficer / DirectorWilheim, RonaldOfficer / DirectorSheldon Management Co. LLCManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(440) 234-0454

communicarehealth.com

49 Sheldon Rd

Berea, OH 44017

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

52 reviews from families & visitors

Official Website

Visit communicarehealth.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.