Aristocrat Berea Healthcare and Rehabilitation
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 32 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- High RN turnover (58%)
Below average in OH · Below recommended RN staffing · Chain outperformer
What this means for your family
While recent reviews suggest an improvement in staff engagement and management responsiveness, the facility has a history of serious complaints regarding communication and facility maintenance. We strongly recommend scheduling an in-person tour to assess current cleanliness and asking specifically how the facility ensures family members can reliably reach their loved ones.
Google Reviews
Google Reviews
32 reviews on Google“Aristocrat Berea Healthcare and Rehabilitation receives highly polarized feedback, with some families praising the dedicated staff and behavioral health programs while others report severe neglect and communication failures. Recurring criticisms highlight concerns regarding facility cleanliness, staff responsiveness, and potential overmedication, while positive reviews emphasize compassionate nursing care and effective management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Effective behavioral health programs
- Responsive management team
- Warm and welcoming reception staff
Concerns
- Poor communication and difficulty reaching residents via phone (mentioned by 4 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 4 reviewers)
- Staff unresponsiveness or neglect of resident needs (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that communication is a top priority for families; what is the best way for us to stay in touch with our loved one and receive timely updates from the nursing team?
- 2With a capacity of 165 residents, how does the staff ensure that each resident receives personalized attention and that their specific daily needs are met promptly?
- 3We value a clean and comfortable living environment; could you walk us through your current housekeeping schedule and how you address maintenance requests?
- 4Given the importance of medication management, could you explain the process for ensuring residents receive the correct dosages on time and how you monitor for any side effects?
- 5I see that management is active in responding to feedback; how do you incorporate family input to improve the quality of care and daily life here?
- 6What specific protocols are in place to handle medical emergencies, and how quickly would our family be notified if a change in condition occurs?
Personalized based on this facility's data
Key Review Excerpts
“This nursing home is top of the line in every way, the very best, from the genuine concern and care of ALL the staff, both the medical and support staff, to the cleanliness, the wide range of social activities and the physical therapy.”
“The DON Tieara and Executive Director Brian are prompt with communication and always available. Would definitely recommend Aristocrat Berea!”
“I placed this Uncle there at Aristocrat because they have a great behavioral program, and I have worked personally with the Administrator Rick, and he is awesome with behavioral patients.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
7
measures
4
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 22 complaints against this facility, raising serious concerns about protection from abuse and neglect, facility cleanliness and safety, and nutrition quality. The facility shows ongoing problems across multiple areas, with repeated violations for environmental safety, resident protection policies, and dietary services spanning from 2019 through 2025. While all deficiencies show correction dates, the persistent pattern of complaints and recurring issues in core care areas suggests systemic problems that families should carefully consider.
Jan 27, 2026Complaint2
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Aug 30, 2025Complaint3
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Apr 8, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jan 10, 2025Complaint5
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Oct 25, 2024Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Aug 8, 2024Complaint5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
Jul 3, 2024
8-day denial
Ownership & Operations
Who Operates This Facility
Aristocrat Berea Healthcare and Rehabilitation
for profit
Chain Affiliation
Certus Healthcare
10 facilities nationwide
Chain avg rating: 2.1/5 · Rank 3 of 11
Ownership & Management
Owners
Aj R&r Holding Company LLC
Owner · Organization
Extended Ohio LLC
Owner (parent company) · Organization
Dipasqua, Jason
Owner (parent company)
Fishman, Shmuel
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
32 reviews from families & visitors
Official Website
Visit certushc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Gardens of North Olmsted
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Altenheim
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