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Legend Assisted Living and Memory Care of Mckinney

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

220 S. Crutcher Crossing, Mckinney, TX 75070101 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
4.6/5

based on 58 Google reviews

5
4
3
2
1
Legend Assisted Living and Memory Care of Mckinney Assisted Living in Mckinney, TX — Street View
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What this means for your family

This facility is an excellent choice for seniors who are relatively independent and looking for a vibrant, social, and high-quality dining experience. However, if your loved one has complex medical needs or requires significant assistance with feeding, you must specifically ask how the facility manages transitions in care levels, as some families have reported difficulty staying in the community as needs increased.

Google Reviews

Google Reviews

58 reviews on Google

Families considering Legend Assisted Living will find a community highly praised for its warm, family-like atmosphere and a staff that treats residents with genuine compassion. While the majority of reviews highlight exceptional dining and a beautiful, clean facility, some families have raised serious concerns regarding the facility's ability to manage increasing levels of medical care and medication complexity.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean10.0Activities9.0Meds3.0Memory9.0Comms8.0Value7.0

Strengths

  • Compassionate and attentive care staff
  • High-quality dining and chef-prepared meals
  • Clean and modern, well-maintained facility
  • Engaging activities and social programming

Concerns

  • Difficulty managing residents with increasing medical/care needs (mentioned by 2 reviewers)
  • Inconsistent medication management for complex regimens
  • Parking lot security and lack of surveillance

Rating Trends

Tap a year to see what changed

2344.7'18(3)5.05.0'20(8)4.22.0'23(3)5.04.7'25(24)4.5'26(16)

Distribution · 65 analyzed

5
56
4
2
3
0
2
0
1
7

How They Respond to Reviews

87%response rate
Good

The owner provides highly personalized responses to 5-star reviews, frequently using the reviewer's name and referencing specific details like staff members or family transitions. For negative reviews, the owner maintains a professional, non-defensive tone, attempting to move the conversation offline to resolve concerns.

Questions for Your Tour

  • 1It's wonderful to see how much the management team engages with the community and responds to feedback; how does that communication style translate to how staff interact with residents daily?
  • 2We've heard great things about the chef-prepared meals here; could you tell us more about how the dining program accommodates specific dietary needs or preferences?
  • 3With the specialized memory care certification, what specific types of engaging social programming or sensory activities are available to keep residents active and connected?
  • 4As our family member's medical needs evolve, what is your process for determining if the facility can continue to provide the necessary level of clinical support?
  • 5Could you walk us through your specific protocols for managing complex medication regimens to ensure everything is handled accurately and consistently?
  • 6For peace of mind regarding safety, could you tell us a bit more about your security measures around the perimeter and the parking areas?

Personalized based on this facility's data


Key Review Excerpts

The staff at Legends made the transition easy. They have loved my mom as much as I do. Without reservation, I would recommend Legend to anyone facing this important decision.

Long-term resident's family · 2026★★★★★

My mother never wanted to leave her house at 95 yrs of age. She injured herself and had to find a place to live. We looked all over the area and this place by far was the best in every way.

Long-term resident's family · 2026★★★★★

The apartments are spacious and well appointed. In any community, the food is very important and their Chef is one of the best.

Family member · 2025★★★★★
Source: 58 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
2deficiencies

Key Findings

The most recent inspection on April 6, 2022, identified two violations related to health codes, including an issue with food handling and sourcing that was corrected by May 7, 2022. There are currently no enforcement actions on record for this facility.

Apr 6, 2022Routine

Health Code (2 violations)

Health Code

No description provided for this specific entry.

Health CodeCorrected May 7, 2022

The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lw Mckinney Opco, LLC

Organization Type

for profit

Management Company

LEGEND SENIOR LIVING, LLC

Administrator

CINDY POETSCHKE

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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