Nursing Home Medicare 5-star

Querencia at Barton Creek

Strong Medicare quality ratings; public reviewers often praise excellent physical and occupational therapy. Still worth an in-person visit.

2500 Barton Creek Blvd, Wimberly Place · Austin, TX 78735|42 beds|Licensed & active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.6/5

based on 30 Google reviews

(512) 610-9400 Directions Website

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

1 Medicare penalty on record

Source: Medicare data

What this means for your family

Querencia at Barton Creek has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: excellent physical and occupational therapy and professional and attentive nursing staff. Review the component ratings and current source records before deciding.

Google Reviews

31 public Google reviews available

Querencia at Barton Creek is highly regarded for its exceptional rehabilitation services, professional therapy teams, and a welcoming, high-end community atmosphere. While many residents praise the beautiful grounds and active lifestyle, some families have raised concerns regarding food quality and the comfort of furniture in the skilled nursing unit.

Quality Themes

Tap a score for details

Strengths

Excellent physical and occupational therapy
Professional and attentive nursing staff
Beautifully maintained grounds and facilities
Wide variety of resident activities and social events
Welcoming and high-quality resident community

Concerns

Inconsistent food quality and portion sizes (mentioned by 2 reviewers)
Uncomfortable furniture in skilled nursing rooms

Rating Trends

Tap a year to see what changed

Distribution · 31 analyzed

How They Respond to Reviews

77%response rate

Good

The owner provides highly personalized responses that frequently use the reviewer's name and reference specific details from their feedback. They maintain a warm, community-focused tone and proactively offer assistance or follow-up for negative feedback.

Questions for Your Tour

1I noticed how much the management engages with the community online; how does that same level of communication translate to how you update families on a resident's daily well-being?
2The staffing rating is incredibly impressive; how do you ensure that this high level of care remains consistent during shift changes or overnight hours?
3We've heard great things about the therapy programs here; could you tell us more about how the physical and occupational therapy sessions are integrated into a resident's weekly routine?
4What kind of social events or group activities are currently popular among the residents to help them stay connected with the community?
5Regarding the dining experience, how do you approach menu variety and ensuring that portion sizes meet the nutritional needs of each individual resident?
6In the event of a medical emergency or a sudden change in health status, what are the specific protocols the nursing team follows to ensure immediate care?

Personalized based on this facility's data

Key Review Excerpts

“The facilities and staff are first class. The activities cover a wide range of interests. But the unexpected bonus are the residents. Bright, well educated and welcoming.”

Long-term resident · 2024★★★★★

“The care has been exceptional and my mom enjoyed all the meals. Aside from missing her apartment in her assisted living, she would not object to staying if she could.”

Skilled nursing family member · 2024★★★★☆

“My mother just spent a month at skilled nursing rehab where she recovered from hip replacement surgery. First of all, I have been in many many skilled nursing facilities and I can say without a doubt that Querencia is the best by far.”

Rehab patient's family · 2023★★★★★

Source: 31 Google reviews in the current analysis set

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

1.13hrs

Registered nurses for medical care

Total Nursing

4.74hrs

All nurses + aides combined

Staff Turnover

44%

Lower is better (< 30% = good)

RN Turnover

42%

Lower is better (< 30% = good)

This facility meets both EveryPlace staffing reference benchmarks. Higher staffing is generally associated with stronger day-to-day care.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents on antipsychotic medication

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

15.4%

9.6%

Travis

12.9%

Residents vaccinated for the flu

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

95.5%

98.0%

Travis

92.4%

Residents needing more daily help over time

↓ Lower is better

This Facility14.5%

Mixed vs Avgs

Here

14.5%

13.9%

15.8%

Travis

22.0%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.2%

Better than Avg

Here

99.2%

93.5%

96.5%

Travis

92.1%

Residents with depression symptoms

↓ Lower is better

This Facility8.8%

Mixed vs Avgs

Here

8.8%

12.8%

2.4%

Travis

2.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility19.6%

Worse than Avg

Here

19.6%

19.0%

13.4%

Travis

17.3%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility97.5%

Better than Avg

Here

97.5%

82.0%

88.9%

Travis

78.6%

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility96.9%

Better than Avg

Here

96.9%

79.8%

88.0%

Travis

79.6%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.5%

Travis

1.6%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

14findings in history

1penalty

Latest survey: 5 · near TX avg (9.1)

3 complaint-triggered findings

$17,215 in fines

Families filed reports triggering three deficiencies in 2025 related to care planning, safety supervision, and treatment quality, all of which the facility has corrected. The facility shows recurring issues with food safety, electrical systems, and medication management across multiple surveys, though all deficiencies have correction dates indicating the facility addresses problems when identified.

Dec 18, 2025Routine3 findings

0222Potential for harm · WidespreadCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Sep 5, 2025Complaint3 findings

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0656Minimal · WidespreadCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Sep 20, 2024Routine4 findings

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jul 28, 2023Routine4 findings

0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Federal Penalties

Fine

Sep 5, 2025

$13,500

Ownership & Operations

Who Operates This Facility

Owner / Operator

Barton Creek Senior Living Center, INC

Organization Type

nonprofit

Management Company

LIFESPACE COMMUNITIES, INC

Administrator

MRS. TIFFANY TELLO

Chain Affiliation

Chain Name

Lifespace Communities

Chain Size

16 facilities nationwide

Chain avg rating: 4.0/5 · Rank 2 of 4

Ownership & Management

Key personnel

Stuteville, TimothyW-2 Managing EmployeeWeyand, NathanW-2 Managing EmployeeHarshfield, NicholasOfficer / DirectorJantzen, JesseOfficer / DirectorSmith, DanaOfficer / Director

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(512) 610-9400

querenciabartoncreek.com

tiffany.tello@lifespacecommunities.com

2500 Barton Creek Blvd

Austin, TX 78735

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

30 reviews from families & visitors

Official Website

Visit querenciabartoncreek.com

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.