Loading EveryPlace content…
Strong Medicare quality ratings; public reviewers often praise highly effective physical and occupational therapy teams. Still worth an in-person visit.
based on 95 Google reviews
Email Bedford Hills Center to yourself
Get a one-time email with a link to this profile so it is easy to find and share later.
This sends one email and does not add you to a mailing list.
These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Zero findings in latest survey
Bedford Hills Center has a strong overall Medicare rating. Public reviewers frequently mention: highly effective physical and occupational therapy teams and compassionate and attentive nursing staff. Review the component ratings and current source records before deciding.
Bedford Hills Center receives highly polarized feedback, with many families praising the dedicated therapy teams and compassionate nursing staff, while others report serious concerns regarding neglect and poor communication. While recent reviews highlight improvements in culture and cleanliness, recurring complaints about slow response times, hygiene, and administrative follow-through persist. Families should carefully weigh the strong rehabilitation outcomes against the inconsistent quality of daily care and staffing responsiveness.
Quality Themes
Tap a score for detailsStrengths
Concerns
Rating Trends
Tap a year to see what changed
Distribution · 97 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“The staff took the time to get to know her as a person, not just a resident, which meant the world to our family.”
“Nurses don't answer pages for an hour. Don't put your loved ones here.”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Bedford Hills Center has faced recurring medication management problems, with families filing complaints that triggered inspections revealing significant medication errors in both May and October 2024. The facility also shows repeated issues with resident assessments and rights notifications across multiple surveys. While all deficiencies appear to have correction dates, the pattern of medication safety concerns and complaint-driven inspections warrants careful consideration during your visit.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the use of electrical equipment.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Federal Penalties
Fine
May 22, 2024
$16,452
Bedford Hills Center
for profit
603 Healthcare
7 facilities nationwide
Chain avg rating: 2.0/5 · Rank 1 of 7 (Highest rating)
Owners
Black Mountain Peak Healthcare, LLC
Owner · Organization
Pr Nh Holdings LLC
Owner (parent company) · Organization
Rr Nh Holdings LLC
Owner (parent company) · Organization
Rausman, Philip
Owner (parent company)
Rausman, Robert
Owner (parent company)
Stevenson, Sean
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
95 reviews from families & visitors
Official Website
Visit bedfordhillshc.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Ridgewood Center, Genesis Healthcare
< 1 miNursing Home · Bedford, NH
Bedford Nursing & Rehabilitation Center
< 1 miNursing Home · Bedford, NH
Maple Leaf Health Care Center
2.8 miNursing Home · Manchester, NH
Mount Carmel Rehabilitation and Nursing Center
3.0 miNursing Home · Manchester, NH
Courville at Manchester
3.1 miNursing Home · Manchester, NH
Hanover Hill Health Care Center
3.2 miNursing Home · Manchester, NH