Nursing HomeMedicaid

Hanover Hill Health Care Center

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

700 Hanover Street, Manchester, NH 03104|124 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Staffing

(603) 627-3826 Directions

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Public Medicare Flags to Review

These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.

1 Medicare penalty on record

1 finding in latest survey

Source: Medicare data

What this means for your family

Hanover Hill Health Care Center has a strong overall Medicare rating. Review the component ratings and current source records before deciding.

Staffing

Staffing Hours

per resident/day · Medicare public data

RN Hours

0.52hrs

70%

Registered nurses for medical care

Total Nursing

4.23hrs

All nurses + aides combined

Staff Turnover

41%

Lower is better (< 30% = good)

RN Turnover

44%

Lower is better (< 30% = good)

RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

5/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

Residents with depression symptoms

↓ Lower is better

This Facility3.9%

Better than Avg

Here

3.9%

12.1%

Hillsborough

11.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Residents on antipsychotic medication

↓ Lower is better

This Facility22.4%

Worse than Avg

Here

22.4%

15.5%

17.8%

Hillsborough

15.5%

Residents whose walking got worse

↓ Lower is better

This Facility12.1%

Better than Avg

Here

12.1%

15.3%

18.7%

Hillsborough

17.7%

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility25.8%

Mixed vs Avgs

Here

25.8%

19.4%

26.3%

Hillsborough

25.2%

Residents needing more daily help over time

↓ Lower is better

This Facility15.5%

Mixed vs Avgs

Here

15.5%

14.4%

21.8%

Hillsborough

20.8%

Residents vaccinated for pneumonia

↑ Higher is better

This Facility98.5%

Mixed vs Avgs

Here

98.5%

93.4%

96.9%

Hillsborough

98.7%

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility94.9%

Better than Avg

Here

94.9%

79.8%

83.0%

Hillsborough

89.8%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility96.9%

Better than Avg

Here

96.9%

81.8%

86.5%

Hillsborough

92.7%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.4%

Worse than Avg

Here

2.4%

1.6%

1.4%

Hillsborough

0.8%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

14findings in history

1penalty

Latest survey: 1 · well below NH avg (4.0)

$8,512 in fines

This facility shows recurring issues across medication management, fire safety systems, and infection control that span multiple recent surveys. The most recent December 2024 inspection found deficiencies in medication errors, infection prevention, food safety, and fire safety equipment, while similar medication management problems appeared in 2022. All identified issues have correction dates from the facility, suggesting active remediation efforts, though the pattern of repeat violations in key care areas warrants discussion during any visit.

Mar 10, 2026Routine2 findings

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

Dec 12, 2024Routine8 findings

0760Actual harm · IsolatedResolved (past non-compliance)

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0838Minimal · WidespreadCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0353Minimal · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Minimal · WidespreadCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

Jan 5, 2024Routine3 findings

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Minimal · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0919Minimal · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

Aug 30, 2023Routine1 finding

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Dec 12, 2024

$8,512

Ownership & Operations

Who Operates This Facility

Owner / Operator

Hanover Hill Health Care Center

Organization Type

for profit

Ownership & Management

Key personnel

Mcintire, LoriOfficer / DirectorAccordion Healthcare Consulting, LLCManagerIntelycare INCManagerKelia, INC.ManagerMedwin Healthcare StaffingManager

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(603) 627-3826

700 Hanover Street

Manchester, NH 03104

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References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

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Photos, directions & neighborhood info

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Medicare data downloads

Original nursing home datasets

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