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Nursing HomeMedicaid

Beaumont Rehab & Skilled Nursing Ctr - Westboro

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3 Lyman Street, Westborough, MA 01581152 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 81 Google reviews

5
4
3
2
1
Beaumont Rehab & Skilled Nursing Ctr - Westboro Nursing Home in Westborough, MA — Street View
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What this means for your family

This facility is highly regarded for its physical and occupational therapy programs, making it a strong candidate for short-term rehabilitation. However, families must be vigilant regarding staffing levels; we strongly recommend visiting during off-hours and weekends to observe response times and asking management specifically about their protocols for medication safety and personal property security.

Google Reviews

Google Reviews

81 reviews on Google
Beaumont Rehab & Skilled Nursing Center in Westboro receives polarized feedback, with many families praising the dedicated therapy teams and friendly staff, while others report significant concerns regarding chronic understaffing and neglect. While some residents experience excellent rehabilitation and compassionate care, multiple reviewers have documented issues with call-light response times, medication management errors, and the loss of personal belongings. Families should be aware that experiences appear to vary significantly based on staffing levels and individual nursing shifts.

Quality Themes

Tap a score for details
Food4.0Staff6.0Clean7.0Activities8.0Meds2.0Memory8.0Comms5.0ValueN/A

Strengths

  • Highly skilled and compassionate physical/occupational therapy teams
  • Warm and welcoming environment for visitors
  • Clean and well-maintained facility
  • Responsive and helpful admissions and administrative staff

Concerns

  • Chronic understaffing leading to slow call-light response times (mentioned by 7 reviewers)
  • Medication management errors and safety lapses (mentioned by 3 reviewers)
  • Loss or theft of personal belongings and clothing (mentioned by 3 reviewers)
  • Inconsistent quality of care between day and night shifts (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'13(1)'18(5)'20(4)'22(11)'24(8)'26(6)

Distribution · 82 analyzed

5
49
4
12
3
4
2
4
1
13

How They Respond to Reviews

90%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1We've heard wonderful things about the compassion of your physical and occupational therapy teams; how often do residents get to work with them?
  • 2Since we want to ensure everything is handled accurately, what specific protocols do you have in place for medication management and administration?
  • 3How do you ensure that the high standard of care and responsiveness seen during the day shift is maintained throughout the night?
  • 4What steps does the facility take to help residents keep track of their personal belongings and clothing to prevent anything from getting lost?
  • 5We noticed the admissions team is very helpful; once a resident is settled in, what kind of daily activities or social events are available to help them feel part of the community?
  • 6In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with doctors?

Personalized based on this facility's data


Key Review Excerpts

In particular I would like to commend the physical therapists and occupational therapists for their caring and diligent patience. Because of their efforts my wife came home near her baseline prior to her setback.

Rehab patient's husband · 2025★★★★★

Second day of a beloved family member being here and can confirm complaints of random pills being left at patients bedside. When we asked the staff about it they said: 'They weren't sure if it was from yesterday or today'

Family member · 2023☆☆☆☆

To the wonderful nurses, hospice and social workers, and aides at Beaumont memory care, our family is indebted to you for all of the empathetic and compassionate care you gave to our loved one during his stay.

Memory care family member · 2025★★★★
Source: 81 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.49hrs
65%
Registered nurses for medical care
Total Nursing
3.52hrs
86%
All nurses + aides combined
Staff Turnover
47%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility12.1%
Better than Avg
Here
12.1%
US
19.5%
MA
19.4%
Worcester
21.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.0%
Better than Avg
Here
5.0%
US
12.1%
MA
13.7%
Worcester
13.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility97.9%
Better than Avg
Here
97.9%
US
93.4%
MA
92.4%
Worcester
93.3%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility99.1%
Better than Avg
Here
99.1%
US
95.5%
MA
94.8%
Worcester
95.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.8%
Better than Avg
Here
18.8%
US
19.4%
MA
21.4%
Worcester
22.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility19.1%
Mixed vs Avgs
Here
19.1%
US
15.4%
MA
21.3%
Worcester
21.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility90.3%
Better than Avg
Here
90.3%
US
79.7%
MA
77.7%
Worcester
80.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.8%
Better than Avg
Here
89.8%
US
81.8%
MA
77.6%
Worcester
79.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.8%
Better than Avg
Here
0.8%
US
1.6%
MA
1.3%
Worcester
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
Near state avg (8.9)
1 complaint-triggered

This facility shows a pattern of recurring deficiencies across multiple care areas, though all violations have been corrected. The most persistent issues involve medication management (appearing in all three surveys), resident assessment and care planning, and quality of life services. Problems span from 2022 to December 2024, suggesting ongoing compliance challenges despite corrections, particularly with pharmacy services, proper resident evaluations, and maintaining care standards.

Feb 26, 2026Complaint
1
0689Actual harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Dec 10, 2024Routine
5
0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0699Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care or services that was trauma informed and/or culturally competent.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Sep 28, 2023Routine
13
0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0636Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0640Minimal · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Mar 22, 2022Routine
6
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0582Minimal · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Beaumont Rehab & Skilled Nursing Ctr - Westboro

Organization Type

for profit

Ownership & Management

Owners

Salmon, Daniel

Owner

55%

Salmon, Dorothy

Owner

30%

Tuffy, Robert

Owner

15%

Key personnel

Sacon, GaryW-2 Managing EmployeeSalmon, MatthewW-2 Managing EmployeeSacon, GaryOfficer / DirectorSalmon, MatthewOfficer / DirectorContinuing Care Management LLCManager
Source: Medicare provider data

Contact

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References & Resources

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