Beach Gardens Rehab and Nursing Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 153 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low staffing rating (2/5 stars)
- Above-median deficiencies (7 vs median 6.0)
Above average in NY · Below recommended RN staffing · No penalties on record
What this means for your family
While the rehab therapy department is frequently praised for helping patients regain mobility, the facility suffers from severe communication gaps and inconsistent nursing care. If you choose this facility, ensure you have a designated point of contact and plan to visit in person frequently, as phone communication is unreliable and reports of neglect are significant.
Google Reviews
Google Reviews
153 reviews on Google“Beach Gardens Rehab and Nursing Center receives highly polarized feedback, with some families praising the attentive rehab staff and clean environment, while others report severe neglect, poor communication, and unsanitary conditions. Many reviewers highlight significant difficulties in reaching staff by phone and express deep concerns regarding the quality of patient care and hygiene. Potential families should be aware that experiences appear highly inconsistent, often depending on the specific floor or staff members involved.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Friendly and helpful front desk/security staff
- Some highly dedicated and compassionate individual nurses/aides
- Active recreation department
Concerns
- Extreme difficulty reaching staff or administration by phone (mentioned by 12 reviewers)
- Poor hygiene, including reports of urine odors and dirty rooms (mentioned by 9 reviewers)
- Neglect of basic patient needs (feeding, hygiene, medication management) (mentioned by 11 reviewers)
- Unprofessional or rude staff interactions (mentioned by 8 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 158 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed that reaching the facility by phone can sometimes be a challenge; what is the most reliable way for our family to get quick updates or reach a staff member directly regarding our loved one’s care?
- 2Given that physical and occupational therapy are noted as strong points here, how do you coordinate those sessions to ensure they fit into a resident's daily routine?
- 3We understand that maintaining a clean and fresh environment is a top priority for families; could you walk us through your daily housekeeping schedule and how you manage room hygiene?
- 4Since the recreation department is very active, what are some of the most popular group activities or social opportunities that residents currently participate in?
- 5With the current staffing levels, how do you ensure that residents receive consistent support with daily needs like timely medication management and assistance during mealtimes?
- 6If an urgent medical situation arises, what is your specific protocol for notifying family members and coordinating with local medical services?
Personalized based on this facility's data
Key Review Excerpts
“The staff on mom's floor is amazing and really care for her like family. We just visited and left reassured that she is in good hands.”
“The staff is attentive , loving , and caring to its residents. I would recommend this nursing home to anyone who wants peace and comfort for their loved ones”
“My grandma was admitted to this place. The staff was unfriendly and let her sit in her own feces for prolong periods of time. The place was dirty and there was bugs visibly crawling around everywhere”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
5
measures
2
measures
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Beach Gardens has concerning patterns with families filing complaints that led to findings of inadequate abuse protection and care planning deficiencies. The facility shows recurring issues across nutrition and dietary services, resident safety, and building maintenance that have persisted across multiple surveys from 2021 to 2025. While all deficiencies show correction dates, the repeated problems in core care areas suggest ongoing operational challenges families should carefully consider.
Mar 31, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 14, 2025Routine6
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Smoke Deficiencies
Provide properly protected cooking facilities.
Aug 4, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 3, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 5, 2024Routine2
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Nov 10, 2021Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Construction Deficiencies
Use approved construction type or materials.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Ownership & Operations
Who Operates This Facility
Beach Gardens Rehab and Nursing Center
for profit
Ownership & Management
Owners
Melnicke, Michael
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
153 reviews from families & visitors
Official Website
Visit beachgardens.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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