Avista Senior Living Spokane
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 30 Google reviews

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What this means for your family
This facility is highly recommended for its warm, attentive staff and clean, easy-to-navigate environment, making it a great choice for residents who may be experiencing early memory loss. While most families report excellent experiences, we recommend asking leadership directly about their staff turnover and management policies to address the concerns raised by a few reviewers regarding ethics.
Google Reviews
Google Reviews
30 reviews on Google“Avista Senior Living Spokane is highly regarded by families for its compassionate staff, clean environment, and effective leadership. Reviewers frequently highlight the facility's smaller size as a benefit for residents who need a manageable, easy-to-navigate space, and they praise the active engagement of the management team in resolving concerns.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Accessible and responsive leadership
- Engaging activities and social programs
Concerns
- Management ethics and leadership concerns (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed that the leadership team is very active in responding to feedback online; how do you incorporate that kind of open communication into your daily relationship with families?
- 2With a smaller community of 49 residents, how do you ensure that the social programs and activities are tailored to the specific interests of the people currently living here?
- 3What is your philosophy on maintaining transparency and trust when addressing family concerns regarding facility management or operational changes?
- 4Given the high praise for your staff's attentiveness, what kind of ongoing training do they receive to maintain that level of compassionate care?
- 5How does your team coordinate with outside medical providers to ensure residents receive prompt care during an emergency or a sudden change in health?
- 6Since the facility is noted for being well-maintained, what is your process for handling maintenance requests to ensure the environment remains comfortable and safe for residents?
Personalized based on this facility's data
Key Review Excerpts
“The facility is small which is perfect for an elderly parent who is starting to be confused and forgetful. The layout is such that she can’t get turned around when going back to her room.”
“She enjoys nearly all of the staff, and when she had problems with one, the director, MJ, took care of the situation immediately. MJ truly gets to know the residents and cares about their experience.”
“They staff loved her well, took very good care of her throughout the rest of her life. They also took excellent care of myself as she passed.”
State Inspection History
State Inspections
Source: WA Dept. of Social & Health Services
Jul 25, 2025Fire11Report
Inspection on 06/05/2025 resulted in a 'Disapproved' status; follow-up inspection on 07/25/2025 resulted in 'Approved' status after corrections were verified.
Multiple electrical outlet covers missing and exposed wiring in the kitchen by the back door.
Commercial kitchen hood not cleaned or inspected in the last 6 months.
Missing documentation for annual fire alarm testing, single station alarms exceeding 10 years of service, and lack of records for monthly alarm testing from May 2024 to May 2025.
Missing documentation for monthly carbon monoxide detector maintenance.
Missing records for annual 90-minute power test for emergency lights from May 2024 to May 2025.
Incomplete fire drill documentation; multiple quarters and shifts missing drills; simulated drills without alarm activation.
Unapproved multiplug adapter in use in resident room 138.
Missing documentation for annual fire wall inspection; last report from 7/17/23.
No carbon monoxide detection provided in the kitchen near fuel-burning water heaters.
Missing records for monthly 30-second activation tests for emergency lights from May 2024 to May 2025.
Loose sprinkler escutcheon in the ceiling outside resident rooms 105/106.
Jun 5, 2025Inspection
The facility is not required to submit a plan-of-correction for the deficiencies found as they were addressed during the inspection.
The facility lacked a care plan or written agreement for a video monitoring system in a resident room; documentation was completed during the inspection.
The facility lacked a written plan for a resident whose family member assisted with medications; a plan was put in place during the inspection.
Oct 3, 2024Investigation
A follow-up inspection on 11/27/2024 found that these deficiencies were corrected.; Document includes signatures from Havilah Dieterle (Executive Director) and Amanda Pope (Health Services Director) dated 10.18.2024.
Negotiated service agreement failed to indicate a history of falls or identify assistive devices for Resident 1.
Facility failed to document investigative actions and findings for a resident fall on 08/19/2024.
Jul 22, 2024Investigation
A follow-up inspection on 09/23/2024 (Compliance Determination 47509) found no deficiencies and that previous deficiencies had been corrected.; Plan of correction indicates that the previous Health Services Director (Laura Toohey, RN) and Executive Director (Martha Jones) were terminated on June 16, 2024.
Facility failed to ensure preadmission assessment included medical history and diagnoses for Resident 1.
Facility failed to ensure Negotiated Service Agreements were signed by residents or representatives for 2 of 2 residents (Residents 1 and 2).
Facility failed to protect resident rights regarding discharge and reasonable accommodation.
Facility failed to provide written notice of discharge to Resident 1 and failed to reasonably accommodate the resident's needs which could have been managed by hospice.
Facility failed to conduct complete preadmission assessments including medical history and health professional diagnosis.
Facility failed to follow proper transfer and discharge procedures, including lack of reasonable attempts to avoid discharge and failure to provide required 30-day notice.
Facility failed to ensure negotiated service agreements were signed annually by the resident or their representative.
Contact
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
30 reviews from families & visitors
Official Website
Visit avistaseniorliving.com
Medicare data downloads
Original nursing home datasets
WA DSHS — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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