Public Google reviewers rate this highly and often mention compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 31 Google reviews

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Public Google reviewers rate Avista Senior Living Spokane highly. Reviewers highlight: compassionate and attentive staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Avista Senior Living Spokane is highly regarded by families for its compassionate staff, clean environment, and effective leadership. Reviewers frequently highlight the facility's smaller size as a benefit for residents who need a manageable, easy-to-navigate space, and they praise the active engagement of the management team in resolving concerns.
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Key Review Excerpts
“The facility is small which is perfect for an elderly parent who is starting to be confused and forgetful. The layout is such that she can’t get turned around when going back to her room.”
“She enjoys nearly all of the staff, and when she had problems with one, the director, MJ, took care of the situation immediately. MJ truly gets to know the residents and cares about their experience.”
“They staff loved her well, took very good care of her throughout the rest of her life. They also took excellent care of myself as she passed.”
Source: WA Dept. of Social & Health Services
Inspection on 06/05/2025 resulted in a 'Disapproved' status; follow-up inspection on 07/25/2025 resulted in 'Approved' status after corrections were verified.
Missing documentation for annual fire wall inspection; last report from 7/17/23.
Commercial kitchen hood not cleaned or inspected in the last 6 months.
Loose sprinkler escutcheon in the ceiling outside resident rooms 105/106.
Multiple electrical outlet covers missing and exposed wiring in the kitchen by the back door.
Incomplete fire drill documentation; multiple quarters and shifts missing drills; simulated drills without alarm activation.
Missing documentation for monthly carbon monoxide detector maintenance.
Missing records for monthly 30-second activation tests for emergency lights from May 2024 to May 2025.
No carbon monoxide detection provided in the kitchen near fuel-burning water heaters.
Missing records for annual 90-minute power test for emergency lights from May 2024 to May 2025.
Unapproved multiplug adapter in use in resident room 138.
Missing documentation for annual fire alarm testing, single station alarms exceeding 10 years of service, and lack of records for monthly alarm testing from May 2024 to May 2025.
The facility is not required to submit a plan-of-correction for the deficiencies found as they were addressed during the inspection.
The facility lacked a care plan or written agreement for a video monitoring system in a resident room; documentation was completed during the inspection.
The facility lacked a written plan for a resident whose family member assisted with medications; a plan was put in place during the inspection.
A follow-up inspection on 11/27/2024 found that these deficiencies were corrected.; Document includes signatures from Havilah Dieterle (Executive Director) and Amanda Pope (Health Services Director) dated 10.18.2024.
Facility failed to document investigative actions and findings for a resident fall on 08/19/2024.
Negotiated service agreement failed to indicate a history of falls or identify assistive devices for Resident 1.
A follow-up inspection on 09/23/2024 (Compliance Determination 47509) found no deficiencies and that previous deficiencies had been corrected.; Plan of correction indicates that the previous Health Services Director (Laura Toohey, RN) and Executive Director (Martha Jones) were terminated on June 16, 2024.
Facility failed to ensure negotiated service agreements were signed annually by the resident or their representative.
Facility failed to conduct complete preadmission assessments including medical history and health professional diagnosis.
Facility failed to ensure preadmission assessment included medical history and diagnoses for Resident 1.
Facility failed to provide written notice of discharge to Resident 1 and failed to reasonably accommodate the resident's needs which could have been managed by hospice.
Facility failed to ensure Negotiated Service Agreements were signed by residents or representatives for 2 of 2 residents (Residents 1 and 2).
Facility failed to protect resident rights regarding discharge and reasonable accommodation.
Facility failed to follow proper transfer and discharge procedures, including lack of reasonable attempts to avoid discharge and failure to provide required 30-day notice.
The 2026-06-16 inspection listed the facility as Disapproved. A 2026-06-26 follow-up listed the facility as Approved and marked several items corrected or completed. The reports cite IFC provisions and NFPA standards rather than WAC codes. Provider number: 2678. Next inspection was scheduled on or after 2027-08-31 on the approved follow-up report.
The kitchen mechanical-room fire door was propped open with a wedge.
In room 131, an extension cord was daisy-chained into a power strip.
The kitchen pantry-room fire door was coming apart and required maintenance or replacement.
The facility could not provide documentation of fall/winter 2025 semiannual kitchen suppression-system servicing.
Documentation was missing for third-quarter 2025 swing and day shifts, fourth-quarter 2025 swing and day shifts, and first-quarter 2026 swing and night/NOC shifts.
The facility could not provide documentation for the annual fire alarm system testing and maintenance.
The facility could not provide documentation for the required smoke detector sensitivity testing. A replacement fire alarm control panel had been installed and acceptance-tested on 2026-02-12, requiring sensitivity testing within one year.
Fire extinguishers numbers 3 and 4 had not received monthly inspections since April 2026.
The facility could not initially provide documentation for the annual backflow forward-flow test required by NFPA 25.
The facility could not initially provide documentation for the monthly 30-second activation test of emergency lights.
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31 reviews from families & visitors
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WA DSHS — View Official Record
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