Avir at Dripping Springs
Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.
based on 28 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, high-quality care team that treats residents with genuine respect. However, you should verify their current processes for billing and administrative communication, as there have been recent reports of delays in resolving financial matters.
Google Reviews
Google Reviews
28 reviews on Google“Families can expect a highly compassionate and attentive caregiving team that treats residents with dignity and respect. While the facility is praised for its skilled nursing and engaging activities, some recent concerns have been raised regarding administrative delays in processing refunds and the need for better communication with family members.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Engaging resident activities
- High-quality rehabilitation services
- Pleasant dining experiences and special events
Concerns
- Administrative delays regarding billing and refunds
- Need for improved staff training in family communication
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
The owner provides personalized responses that frequently use the reviewer's name and acknowledge specific details like staff members or facility quality. When faced with negative feedback, they maintain a professional tone and provide a direct way to resolve the issue.
Questions for Your Tour
- 1We've heard wonderful things about the dining experiences and special events here; could you tell us more about what a typical weekly activity calendar looks like for the residents?
- 2Since we want to ensure we stay closely connected, what is your preferred process for providing regular updates to family members regarding a resident's well-being?
- 3In the event of a medical emergency during the night or over the weekend, what is the specific protocol for notifying the family and managing care?
- 4We noticed your team is very responsive to feedback; how does the administration typically handle billing inquiries or any administrative adjustments to ensure everything stays transparent for families?
- 5With the high-quality rehabilitation services mentioned by others, how do you coordinate physical therapy sessions to ensure they don't interfere with a resident's daily social activities?
- 6How does the facility approach ongoing training for the nursing team to ensure that both clinical care and family communication remain top priorities?
Personalized based on this facility's data
Key Review Excerpts
“My Mother receives amazing care. I have read the 2 bad reviews. There is a shortage of staff everywhere. Every time I go visit, which is daily, I am always 100% met with enthusiasm and care from every individual I encounter.”
“When we decided to place our family member at Hill Country Rehab, we were very impressed with the entire staff. From top to bottom they were patient, kind, caring and comforting.”
“We were initially relieved by the expert staff and genuine care. As days turned to weeks we came to realize that this home has well-trained and genuinely caring people”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
5
measures
4
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has ongoing issues with care planning and assessments, medication management, and infection control appearing repeatedly across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the recurring patterns in core care areas suggest systemic challenges. One complaint was filed by families regarding failure to properly report suspected abuse or neglect, which was subsequently corrected.
Dec 31, 2025Routine2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Sep 26, 2024Routine6
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 16, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 28, 2023Routine8
Emergency Preparedness Deficiencies
Establish policies and procedures including evacuation.
Smoke Deficiencies
Provide properly protected cooking facilities.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Ownership & Operations
Who Operates This Facility
Uvalde County Hospital Authority
for profit
1505 W HWY 290 OPCO LLC
ISAAC THOMISON
Chain Affiliation
Avir Health Group
117 facilities nationwide
Chain avg rating: 2.3/5 · Rank 34 of 90
Ownership & Management
Owners
Uvalde County Hospital Authority
Owner · Organization
Dagan, Amitai
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Goldberger, Abraham
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
28 reviews from families & visitors
Official Website
Visit avirhg.com
Medicare data downloads
Original nursing home datasets
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