Wc Ledgestone Owner Ix, Lp
Families consistently rate this highly — reviewers highlight warm and welcoming staff. Schedule a visit to confirm the fit.
based on 112 Google reviews
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What this means for your family
Ledgestone offers a beautiful and socially vibrant environment with excellent dining and a caring caregiving staff. However, families should closely monitor the status of the facility's elevators and ask about recent management changes, as these have been significant points of recent frustration.
Google Reviews
Google Reviews
112 reviews on Google“Ledgestone is highly regarded by many families for its beautiful, vibrant community, exceptional dining, and a staff that many describe as compassionate and professional. However, recent reviews highlight significant concerns regarding frequent elevator outages, management instability, and occasional lapses in cleanliness and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Warm and welcoming staff
- Beautiful, well-maintained amenities
- Engaging social activities and events
- High-quality dining and bistro options
Concerns
- Frequent elevator outages and maintenance issues (mentioned by 2 reviewers)
- Management instability and frequent personnel changes (mentioned by 3 reviewers)
- Inconsistent cleanliness in certain areas (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 118 analyzed
How They Respond to Reviews
The owner provides highly personalized responses to positive reviews, often mentioning specific staff members and community details. For negative reviews, they use a consistent template to redirect the conversation to a private email for resolution.
Questions for Your Tour
- 1We've heard wonderful things about the warm and welcoming staff here; how do you ensure that same level of care and consistency is maintained as the team grows?
- 2The dining and bistro options look lovely—could you tell us more about how the daily menus are planned and how residents can participate in mealtime?
- 3With the beautiful amenities available, what kind of engaging social activities or special events are currently part of the monthly calendar for residents?
- 4How does the facility manage maintenance and upkeep, specifically regarding the elevators and common area cleanliness, to ensure everything stays in top shape?
- 5What is the protocol for handling medical emergencies or urgent care needs during the overnight hours?
- 6We noticed the management team is very responsive to feedback; how does the administration typically communicate important updates or changes to the families?
Personalized based on this facility's data
Key Review Excerpts
“The entire staff and so many of the residents here have been super friendly and welcoming in helping her to get accustomed to her new home.”
“The difference between Ledgestone staff and the other facilities is that they care for the well-being of their residents. They treated our mother with respect and dignity.”
“Many residents cannot walk up and down the emergency exit stairs. It’s a real nightmare. People in walkers and electric wheelchairs can’t get to the dining room—or worse, they get stranded on the 4th floor.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
This facility has a history of life safety violations related to fire safety systems and emergency equipment maintenance from 2020. Additionally, an administrative penalty was issued in July 2025 regarding failure to follow emergency restraint standards.
Jul 10, 2025EnforcementPenaltyReport
Administrative Penalty — The facility failed to perform an emergency restraint according to licensing standards. (TAC 553.261(g)(4))
Jul 15, 2020Routine
Life Safety Code (4 violations)
The facility failed to ensure the required sprinkler system was inspected, tested, and maintained in compliance with NFPA 25.
The facility failed to ensure an emergency generator was in compliance with licensing standards for assisted living facilities.
The facility failed to ensure the fire alarm and smoke detection system was in compliance with licensing standards for assisted living facilities.
The facility failed to provide a written contract with a fire alarm firm to perform inspections, testing, and system maintenance at least every six months.
Ownership & Operations
Who Operates This Facility
Wc Ledgestone Owner Ix, Lp
for profit
CSL LEDGESTONE SUBTENANT LLC
CASEY BRILL
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
112 reviews from families & visitors
Official Website
Visit civitasseniorliving.com
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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