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Public Google reviewers rate this highly and often mention compassionate and attentive nursing and care staff. Schedule a visit to confirm the fit.
based on 41 Google reviews
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Public Google reviewers rate Auberge at Bee Cave a Memory Care Community highly. Reviewers highlight: compassionate and attentive nursing and care staff, engaging and well-planned activity programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families considering Auberge at Bee Cave can expect a beautiful, clean facility with a highly praised, compassionate staff and engaging activity programs. While many long-term residents and their families report high levels of satisfaction, some reviewers have raised serious concerns regarding inconsistent supervision and lapses in basic care tasks.
Quality Themes
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Concerns
Rating Trends
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Distribution · 43 analyzed
The owner primarily uses templated, repetitive phrases to acknowledge positive reviews, often failing to address the specific details mentioned by the reviewer. Negative reviews are met with either a defensive denial of the incident or a standard corporate template directing the user to an email address.
Personalized based on this facility's data
Key Review Excerpts
“What a wonderful team who guided the outing to the museum. Philip, the activity director has such a pleasant and calming demeanor. Engaging and respectful with a fun personality.”
“My family member has been here since 2018 and is doing great. The facility is exceptionally well-managed, with cheerful, reliable, and competent caregivers, and everyone there seems to genuinely care about him and other residents.”
“They were supposed to help feed my mom. They did not. They were supposed to keep track of her and have her use her walker, and I when I visited, none of the staff knew where she was, and I had to go find her alone, in a hall, without her walker, desperately trying to hold onto the wall to stay upright.”
Source: Texas Health & Human Services Commission
Key Findings
A recent inspection on February 27, 2024, identified 9 violations related to health codes, including issues with food safety, fire drill documentation, and emergency preparedness. While several issues were corrected within a few weeks, families should be aware of these findings regarding facility standards and safety protocols.
Health Code (9 violations)
The facility failed to conduct required fire drills and document fire drills on the required form.
The facility failed to assure freezers and refrigerators were kept at the proper temperatures.
The facility failed to provide a safe and decent living environment.
The facility failed to ensure effective hair restraints were worn to prevent food contamination.
The facility failed to post an HHSC sign that specifies how complaints may be filed with HHSC.
The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
The facility's emergency preparedness and response plan failed to address the eight core functions of emergency management.
The facility failed to comply with Texas Food Establishment rules and local health ordinances and requirements.
14058 a Bee Cave Parkway Opco LLC
for profit
EVERGREEN SENIOR LIVING, LLC
JOEY CHAMBERLAIN
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Google Reviews
41 reviews from families & visitors
Official Website
Visit aubergebeecave.com
TX HHSC — View Official Record
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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