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Assisted Living

Laurel's House

Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.

13701 Trautwein Road, Austin, TX 7873716 bedsLicensed & Active
Source: TX HHSC — view official record
Google rating
5.0/5

based on 17 Google reviews

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What this means for your family

Lavender Springs is an excellent choice for families seeking a small, intimate, and highly personalized care environment that feels like a private home. The staff's dedication and the high quality of dining and activities are standout features. Because it is a small community, ensure the level of care and the specific resident count meet your loved one's social and medical needs.

Google Reviews

Google Reviews

17 reviews on Google
Lavender Springs is highly regarded as a warm, family-run community that prioritizes a home-like atmosphere over a clinical feel. Families consistently praise the compassionate, attentive staff and the high quality of food and activities, though the facility is notably small with only about 16 residents.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean9.0Activities9.0MedsN/AMemory10.0Comms9.0ValueN/A

Strengths

  • Compassionate and attentive staff
  • Home-like, cozy atmosphere
  • High-quality dining and food variety
  • Engaging social activities and programs
  • Family-owned and personalized care

Rating Trends

Tap a year to see what changed

2345.02018(1)5.02019(1)5.02020(4)5.02021(4)5.02023(1)5.02025(7)5.02026(1)

Distribution · 19 analyzed

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How They Respond to Reviews

53%response rate
Good

The owner provides highly personalized responses that frequently use the reviewer's name and reference specific family members or professional backgrounds. The tone is consistently warm, emotional, and emphasizes a sense of family and community.

Questions for Your Tour

  • 1Since Laurel's House is a smaller, family-owned community, how does that personalized touch change the way you plan daily meals and food variety for the residents?
  • 2We love how cozy and home-like the atmosphere feels here; what kind of social activities or programs do you have planned to keep the 16 residents engaged with one another?
  • 3I noticed the staff is very responsive to feedback and reviews; how does the team incorporate resident or family suggestions into the daily care routine?
  • 4With such an intimate setting, how do you manage medical emergencies or coordinate with outside doctors during the night?
  • 5How do you ensure that the attentive, one-on-one care mentioned by others stays consistent for every resident throughout the day?
  • 6Could you tell us more about how the dining experience works and how much input residents have in the daily menu?

Personalized based on this facility's data


Key Review Excerpts

It’s small and cozy like you’re staying in someone’s home instead of assisted living. Everyone bent over backwards to accommodate my dad when I finally convinced him to move in with my mom.

Family of a resident · 2025★★★★★

The owner is kind, tuned in to residents’ needs, organized and extremely competent. She is there multiple times a week and her door is always open.

Long-term resident's family · 2025★★★★★

We especially loved the smaller size knowing she wouldn't get lost

Memory care family member · 2025★★★★★
Source: 17 Google reviews

State Inspection History

State Inspections

Source: Texas Health & Human Services Commission

1total
1deficiencies

Key Findings

The most recent inspection of Laurel's House on August 15, 2024, identified one violation regarding the manager's required annual continuing education. This issue was successfully corrected by October 1, 2024, and there are currently no active enforcement actions against the facility.

Aug 15, 2024Routine

Health Code (1 violations)

Health CodeCorrected Oct 1, 2024

The facility failed to have evidence showing that the manager completed the required 12 hours of annual continuing education.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lavender Springs LLC

Organization Type

for profit

Administrator

JANA L GILLIS

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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