Nursing HomeMedicaid Investigative

Aviata at Palma Sola Bay

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

6305 Cortez Rd W, Bradenton, FL 34210|105 beds|Licensed & Active

1/5

Medicare

Inspection

Quality

Staffing

Google rating

3.5/5

based on 117 Google reviews

(941) 761-3499 Directions Website

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3/ 10

moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

Low overall rating (1/5 stars)
Low staffing rating (2/5 stars)

Bottom 25% in FL · Below recommended RN staffing · Worst in AVIATA HEALTH GROUP chain · $191,561 in fines

Source: Medicare data

What this means for your family

This facility has a highly regarded rehabilitation therapy team, making it a potential option for short-term recovery. However, the recurring, severe reports of neglect, slow response times, and hygiene issues in recent years are major red flags. If you consider this facility, we strongly recommend unannounced visits during weekends and evenings to verify staffing levels and patient care standards.

Google Reviews

117 reviews on Google

“Aviata at Palma Sola Bay (formerly Bradenton Health Care) presents a polarized experience, with many families praising the rehabilitation therapy team and specific staff members, while others report severe neglect and communication failures. While some visitors highlight a clean environment and compassionate care, multiple reviewers have raised critical concerns regarding slow response times to call lights, poor hygiene, and medication management errors. Families should carefully weigh these reports of inconsistent care quality against the facility's strong reputation for physical and occupational therapy.”

Quality Themes

Tap a score for details

Strengths

Highly effective physical and occupational therapy department
Dedicated and compassionate individual staff members
Clean and well-maintained facility environment
Strong social services support for discharge planning

Concerns

Slow or non-existent response to patient call lights (mentioned by 11 reviewers)
Poor hygiene and lack of assistance with toileting/incontinence (mentioned by 8 reviewers)
Medication management errors or delays (mentioned by 6 reviewers)
Unprofessional or dismissive communication from staff (mentioned by 7 reviewers)
Understaffing leading to neglect (mentioned by 9 reviewers)

Rating Trends

Tap a year to see what changed

Distribution · 121 analyzed

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed that your team is very active in responding to online feedback; how do you use that family input to improve daily operations and communication?
2Since the physical and occupational therapy departments are highly regarded here, how do you ensure that progress made in therapy is supported by the nursing staff throughout the rest of the day?
3What specific protocols are in place to ensure call lights are answered promptly, and how is that response time monitored for residents who need assistance with toileting or hygiene?
4Given the importance of accurate medication management, could you walk me through your process for ensuring that medications are administered on time and that any changes are communicated clearly to the family?
5How do you address staffing challenges to ensure that residents consistently receive the hands-on care and attention they need, especially during shift changes?
6What does a typical day look like for a resident here, and how do you encourage social engagement for those who might need extra support to participate in activities?

Personalized based on this facility's data

Key Review Excerpts

“The physical & occupational therapy is top notch, special thanks to Alvin, Gregg, Joel and Jill ..... I had some great aides, including Martial, Dawn, Melissa and Susan.”

Rehab patient · 2019★★★★☆

“My mother was greeted Sunday afternoon by a naked male resident in the hallway next to a nursing desk with a nurse 10 ft away and my mother had to tell him which he didnt give a concern about the patient or anyone seeing this poor patient nude.”

Memory care family member · 2025★☆☆☆☆

“The social services director is excellent at utilizing all resources at her disposal, and reaching out when needed to identify new ones for her patients to ensure their discharge is successful.”

Long-term resident's family · 2024★★★★☆

Source: 117 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.72hrs

97%

Registered nurses for medical care

Total Nursing

3.48hrs

85%

All nurses + aides combined

Staff Turnover

51%

Lower is better (< 30% = good)

RN Turnover

60%

Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Mixed Results

measures

Long-Stay Residents

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility14.4%

Mixed vs Avgs

Here

14.4%

15.5%

8.7%

Manatee

6.1%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility100.0%

Better than Avg

Here

100.0%

93.4%

98.1%

Manatee

99.6%

🚶

Residents whose walking got worse

↓ Lower is better

This Facility17.0%

Worse than Avg

Here

17.0%

15.3%

10.6%

Manatee

10.8%

😔

Residents with depression symptoms

↓ Lower is better

This Facility6.5%

Mixed vs Avgs

Here

6.5%

12.1%

4.1%

Manatee

6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better

This Facility16.5%

Mixed vs Avgs

Here

16.5%

19.4%

11.5%

Manatee

11.1%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility13.9%

Mixed vs Avgs

Here

13.9%

14.4%

9.1%

Manatee

9.5%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility98.4%

Better than Avg

Here

98.4%

79.8%

94.7%

Manatee

97.6%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility99.8%

Better than Avg

Here

99.8%

81.8%

94.8%

Manatee

99.2%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility1.5%

Worse than Avg

Here

1.5%

1.6%

1.5%

Manatee

1.0%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies

4penalties

Near state avg (7.3)

7 complaint-triggered

$191,561 in fines

This facility has concerning deficiencies with multiple family complaints filed, resulting in 7 complaint-triggered violations since 2024. The most problematic areas involve care planning and medical records management, medication errors, and resident protection from abuse and neglect. While the facility has corrected these issues, the recent pattern of families filing complaints about fundamental care standards suggests ongoing quality concerns that warrant careful consideration before placement.

Aug 29, 2024Complaint2 findings

0760Immediate jeopardy · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0842Immediate jeopardy · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Jul 12, 2024Routine5 findings

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

Jul 12, 2024Complaint5 findings

0600Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0726Immediate jeopardy · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

0867Potential for harm · PatternCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Mar 25, 2022Routine8 findings

0635Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

0842Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Jan 15, 2021Routine4 findings

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Federal Penalties

Fine

Jul 12, 2024

$184,410

Fine

Jan 8, 2024

$2,258

Fine

Jan 2, 2024

$1,748

Fine

Dec 11, 2023

$3,145

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Palma Sola Bay

Organization Type

for profit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 45 of 52 (Worst)

Ownership & Management

Owners

6305 Cortez Rd W Opco Parent LLC

Owner · Organization

6305 Cortez Rd W Opco Holdco LLC

Owner (parent company) · Organization

Dagan, Amitai