Aviata at Oldsmar
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 27 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (18 vs median 6.0)
Bottom 25% in FL · $36,659 in fines
What this means for your family
While some families report positive experiences, the recurring reports of hygiene neglect and slow response times are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand.
Google Reviews
Google Reviews
27 reviews on Google“Aviata at Oldsmar, formerly known as West Bay, receives highly polarized feedback from families and visitors. While some reviewers praise the staff for compassionate care, a significant number of reports describe severe neglect, including residents being left in soiled conditions for hours, slow response times to call lights, and unprofessional behavior by nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Courteous and respectful staff (in select cases)
- Clean and modern building aesthetics
- Helpful administrative assistance during admission
Concerns
- Neglect regarding hygiene and incontinence care (mentioned by 6 reviewers)
- Slow or non-existent response to call lights (mentioned by 3 reviewers)
- Understaffing and reliance on agency personnel (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 5 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We noticed some praise for how helpful the administration is during the admission process; could you walk us through what that transition looks like for a new resident?
- 2How do you ensure that call lights are answered promptly, especially during busy shifts or when there are many residents needing assistance?
- 3What specific protocols do you have in place to ensure consistent hygiene and incontinence care for every resident throughout the day?
- 4With the recent updates to the building, how do you maintain the cleanliness of the resident rooms and common areas on a daily basis?
- 5How does the facility manage staffing levels to ensure that the same familiar faces are providing care, rather than relying on outside agency nurses?
- 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
Personalized based on this facility's data
Key Review Excerpts
“They leave residents in their own urine and feces for hours, dont clean rooms, or wheel chairs even with constant requests.”
“It takes 1-2 hours for a CNA to answer a call light and when they do they enter the room, ignore the residents needs, turn off the call light and leave the room.”
“The nursing staff was great to her and took care of things in a timely manner.”
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 4 measures
1
measures
3
measures
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring medication management problems spanning multiple years, with families filing 13 complaint-triggered deficiencies. The most frequent issues involve medication errors, resident rights violations, and care planning deficiencies. While all identified problems have been corrected, the persistent medication safety concerns across several surveys suggest ongoing operational challenges that families should carefully consider before placement.
Oct 21, 2024Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Feb 20, 2024Routine20
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies
Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Feb 20, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Oct 25, 2023Complaint3
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Aug 31, 2023Complaint5
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Rights Deficiencies
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 29, 2021Routine6
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Federal Penalties
Fine
Oct 21, 2024
$8,385
Fine
Feb 20, 2024
$7,098
Fine
Feb 20, 2024
$7,361
Fine
Aug 31, 2023
$3,946
Fine
Aug 31, 2023
$3,946
Fine
Aug 31, 2023
$5,923
Ownership & Operations
Who Operates This Facility
Aviata at Oldsmar
for profit
Chain Affiliation
Aviata Health Group
52 facilities nationwide
Chain avg rating: 2.1/5 · Rank 28 of 52
Ownership & Management
Owners
Undisclosed
Ownership Data Not Available · Organization
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
27 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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