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Nursing HomeMedicaid Investigative

Aviata at Oldsmar

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

3865 Tampa Rd, Oldsmar, FL 34677120 bedsLicensed & Active
1/5
Medicare
Inspection
Google rating
2.5/5

based on 27 Google reviews

5
4
3
2
1
Aviata at Oldsmar Nursing Home in Oldsmar, FL — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (18 vs median 6.0)

Bottom 25% in FL · $36,659 in fines

Source: Medicare data

What this means for your family

While some families report positive experiences, the recurring reports of hygiene neglect and slow response times are significant red flags. If you are considering this facility, we strongly recommend conducting an unannounced visit during a weekend or evening shift to observe staffing levels and response times firsthand.

Google Reviews

Google Reviews

27 reviews on Google
Aviata at Oldsmar, formerly known as West Bay, receives highly polarized feedback from families and visitors. While some reviewers praise the staff for compassionate care, a significant number of reports describe severe neglect, including residents being left in soiled conditions for hours, slow response times to call lights, and unprofessional behavior by nursing staff.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean2.0ActivitiesN/AMedsN/AMemoryN/AComms1.0ValueN/A

Strengths

  • Courteous and respectful staff (in select cases)
  • Clean and modern building aesthetics
  • Helpful administrative assistance during admission

Concerns

  • Neglect regarding hygiene and incontinence care (mentioned by 6 reviewers)
  • Slow or non-existent response to call lights (mentioned by 3 reviewers)
  • Understaffing and reliance on agency personnel (mentioned by 3 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 5 reviewers)

Rating Trends

Tap a year to see what changed

2345.0'15(3)3.82.6'18(5)1.62.7'20(6)1.01.0'23(2)1.0'24(2)

Distribution · 31 analyzed

5
10
4
1
3
1
2
0
1
19

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We noticed some praise for how helpful the administration is during the admission process; could you walk us through what that transition looks like for a new resident?
  • 2How do you ensure that call lights are answered promptly, especially during busy shifts or when there are many residents needing assistance?
  • 3What specific protocols do you have in place to ensure consistent hygiene and incontinence care for every resident throughout the day?
  • 4With the recent updates to the building, how do you maintain the cleanliness of the resident rooms and common areas on a daily basis?
  • 5How does the facility manage staffing levels to ensure that the same familiar faces are providing care, rather than relying on outside agency nurses?
  • 6In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?

Personalized based on this facility's data


Key Review Excerpts

They leave residents in their own urine and feces for hours, dont clean rooms, or wheel chairs even with constant requests.

Long-term resident's family · 2019☆☆☆☆

It takes 1-2 hours for a CNA to answer a call light and when they do they enter the room, ignore the residents needs, turn off the call light and leave the room.

Former employee/family member · 2023☆☆☆☆

The nursing staff was great to her and took care of things in a timely manner.

Long-term resident's family · 2020★★★★★
Source: 27 Google reviews

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 4 measures

Better Than Avg

1

measures

Mixed Results

3

measures

Long-Stay Residents
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Mixed vs Avgs
Here
98.6%
US
95.5%
FL
99.2%
Pinellas
98.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility83.3%
Mixed vs Avgs
Here
83.3%
US
79.7%
FL
94.7%
Pinellas
93.4%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.2%
Mixed vs Avgs
Here
89.2%
US
81.8%
FL
94.8%
Pinellas
92.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
FL
1.5%
Pinellas
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

18deficiencies
6penalties
Well above state avg (7.3)
13 complaint-triggered
$36,659 in fines

This facility has a concerning pattern of recurring medication management problems spanning multiple years, with families filing 13 complaint-triggered deficiencies. The most frequent issues involve medication errors, resident rights violations, and care planning deficiencies. While all identified problems have been corrected, the persistent medication safety concerns across several surveys suggest ongoing operational challenges that families should carefully consider before placement.

Oct 21, 2024Complaint
1
0760Actual harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Feb 20, 2024Routine
20
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0849Potential for harm · PatternCorrected

Administration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

0582Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0620Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0685Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0806Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

0867Potential for harm · IsolatedCorrected

Administration Deficiencies

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0741Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0929Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Feb 20, 2024Complaint
4
0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0725Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Oct 25, 2023Complaint
3
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Aug 31, 2023Complaint
5
0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0626Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Oct 29, 2021Routine
6
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0372Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Federal Penalties

Fine

Oct 21, 2024

$8,385

Fine

Feb 20, 2024

$7,098

Fine

Feb 20, 2024

$7,361

Fine

Aug 31, 2023

$3,946

Fine

Aug 31, 2023

$3,946

Fine

Aug 31, 2023

$5,923

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aviata at Oldsmar

Organization Type

for profit

Chain Affiliation

Chain Name

Aviata Health Group

Chain Size

52 facilities nationwide

Chain avg rating: 2.1/5 · Rank 28 of 52

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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