Palm Garden of Clearwater
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 321 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 6.0)
- High RN turnover (58%)
Bottom 25% in FL · Below recommended RN staffing · Below chain average · $17,345 in fines
What this means for your family
Palm Garden of Clearwater is an excellent choice for rehabilitation, particularly due to their highly regarded therapy team and clean environment. However, families should be proactive about monitoring care during weekends and night shifts, as multiple reviewers have flagged slow response times to call buttons during these periods.
Google Reviews
Google Reviews
321 reviews on Google“Palm Garden of Clearwater is widely praised for its clean, modern facility and a highly effective rehabilitation department that helps patients regain mobility. While many families report excellent, compassionate care from nursing and therapy staff, a recurring concern involves slow response times to call buttons, particularly on weekends and during night shifts. Overall, it is viewed as a top-tier choice for post-surgical recovery, though families should be aware of potential staffing gaps during off-hours.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and odor-free facility
- Highly effective physical and occupational therapy
- Warm, attentive, and professional nursing staff
- Secure and efficient visitor check-in process
Concerns
- Slow response times to call buttons (mentioned by 4 reviewers)
- Understaffing on weekends and nights (mentioned by 3 reviewers)
- Poor food quality or cold meals (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 216 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how much the management engages with everyone's feedback online; how does the team use resident and family suggestions to improve the daily dining experience?
- 2We've heard wonderful things about the physical and occupational therapy programs here; can you tell us more about how these therapies are integrated into a resident's weekly routine?
- 3What specific steps are in place to ensure that call buttons are answered promptly, especially during the night shifts or over the weekends?
- 4Could you walk us through the protocol for handling a medical emergency after hours or during the weekend?
- 5What kind of daily activities or social outings are available to keep residents engaged and connected with one another?
- 6Since cleanliness is such a strength here, how often are the resident rooms and common areas deep-cleaned to maintain that fresh environment?
Personalized based on this facility's data
Key Review Excerpts
“Physical therapy and Occupational therapy staffs were clear on the goals of my particular recovery and the steps to take me there. Excellent. Knowledgeable. Compassionate and motivating during the more difficult moments.”
“It’s been almost a year since my mom was transferred into care here…the people are kind and genuinely affectionate -knowledgeable-and always available to speak with me personally about any concerns. Issues are handled professionally by educated and experienced staff members.”
“The only major drawback from this exceptional facility is the food. Lots of room for improvement.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Palm Garden of Clearwater has a concerning pattern with 29 deficiencies across 5 surveys, including 5 complaint-triggered issues where families filed reports about problems like incomplete care planning and safety hazards. The facility struggles most with care planning, safety supervision, and food service, with recurring issues in care planning appearing in multiple surveys. While all deficiencies show correction dates, the repeated problems suggest ongoing challenges with maintaining consistent quality standards.
Aug 8, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Feb 6, 2025Routine10
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Smoke Deficiencies
Provide properly protected cooking facilities.
Apr 11, 2024Complaint6
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Dec 15, 2022Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure precautions for handling oxygen cylinders and equipment are correctly followed.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Apr 9, 2021Routine5
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Federal Penalties
Fine
Aug 8, 2025
$8,672
Fine
Aug 8, 2025
$8,673
Ownership & Operations
Who Operates This Facility
Palm Garden of Clearwater
for profit
Chain Affiliation
Palm Garden Health and Rehabilitation
14 facilities nationwide
Chain avg rating: 3.0/5 · Rank 10 of 14
Ownership & Management
Owners
Palm Garden Healthcare Holdings, LLC
Owner · Organization
James O. Mccarver Qtip Business Marital Trust U/a Dated June 22, 2001,
Owner (parent company) · Organization
James O. Mccarver Residuary Trust Share U/a Dated 06/22/2001
Owner (parent company) · Organization
Patsy E. Mccarver Trust U/a Dated June 22, 2001 as Amended, Patsy E
Owner (parent company) · Organization
Mccarver, Patsy
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
321 reviews from families & visitors
Official Website
Visit palmgardenofclearwater.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
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