Public Google reviewers rate this highly and often mention compassionate and patient memory care staff. Schedule a visit to confirm the fit.
based on 37 Google reviews

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Public Google reviewers rate Avalon at Willow Bend highly. Reviewers highlight: compassionate and patient memory care staff, clean and well-maintained facility. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Avalon at Willow Bend is highly regarded by many families for its compassionate, patient, and attentive nursing staff, particularly in managing dementia-related behaviors. However, recent reviews have raised serious alarms regarding physical neglect, lack of transparency regarding incidents, and issues with medication management during end-of-life care.
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Key Review Excerpts
“When things became more challenging, the staff treated him with patience, respect, and humanity. They helped him understand his surroundings, gave him choices, and never made him feel “less than.””
“The night aides dragged her from the bathroom and put her back in bed even though she was in obvious pain. The aides did not alert management, write up an incident report, or notify hospice, emergency services, or me.”
“The staff was always respectful in caring for my father and worked well with the Allstar Hospice Care team to take proper care of my father.”
Source: Texas Health & Human Services Commission
Key Findings
Avalon At Willow Bend has had three recorded state violations since 2020, including issues with medication supervision, staff dementia training, and smoking regulations. All identified violations have since been corrected by the facility.
Health Code (2 violations)
The facility failed to appropriately supervise the medication regimen of a resident who was incapable of self-administering without assistance.
The facility failed to ensure that all staff members received four hours of dementia-specific orientation prior to assuming any job responsibilities.
Life Safety Code (1 violations)
The facility failed to ensure compliance with smoking regulations in the licensing standards for assisted living facilities.
Wismiss Management, LLC
for profit
TIM SEIB
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Google Reviews
37 reviews from families & visitors
Official Website
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TX HHSC — View Official Record
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