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Nursing HomeMedicaid Top Rated

Autumn Woods Health Campus

Strong Medicare quality ratings; families often praise warm, compassionate, and attentive staff. Still worth an in-person visit.

2911 Green Valley Rd, New Albany, IN 4715091 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.8/5

based on 182 Google reviews

5
4
3
2
1
Autumn Woods Health Campus Nursing Home in New Albany, IN — Street View
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What this means for your family

This facility is highly regarded for its vibrant activity program and compassionate staff, making it a strong choice for long-term and memory care. However, families should be proactive in monitoring medical care and communication, as a few reviewers have noted concerns regarding call light response times and administrative transparency during stressful transitions.

Google Reviews

Google Reviews

182 reviews on Google
Autumn Woods Health Campus is widely praised for its warm, family-like atmosphere and dedicated staff who go above and beyond to engage residents through activities and music. While the vast majority of reviews are glowing, a minority of families have raised serious concerns regarding communication, billing transparency, and patient safety, specifically citing falls and slow response times to call lights.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities10.0Meds4.0Memory9.0Comms5.0Value3.0

Strengths

  • Warm, compassionate, and attentive staff
  • Engaging and consistent activity programs
  • Clean and well-maintained facility
  • Strong rehabilitation services

Concerns

  • Slow response times to call lights (mentioned by 2 reviewers)
  • Patient falls and lack of supervision (mentioned by 2 reviewers)
  • Issues with billing and administrative transparency (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(4)'19(3)'21(2)'23(2)'25(56)'26(18)

Distribution · 186 analyzed

5
172
4
2
3
2
2
2
1
8
26 reviews posted between Jan 23, 2018Jan 26, 2018 · 26 were 5-star
17 reviews posted between Jan 29, 2018Feb 3, 2018 · 17 were 5-star
11 reviews posted between Aug 25, 2025Aug 28, 2025 · 11 were 5-star

How They Respond to Reviews

93%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your activity program is highly praised; could you walk us through a typical week of events that would keep my loved one engaged?
  • 2With your staffing rating being a focus area, what specific protocols do you have in place to ensure call lights are answered promptly?
  • 3Given the importance of safety, what proactive measures does the team take to monitor residents and prevent falls throughout the day and night?
  • 4I appreciate that you actively engage with families online; how do you maintain that same level of transparency when it comes to billing and administrative updates?
  • 5Since medication management is a priority for us, could you explain the oversight process your nursing team uses to ensure accuracy and consistency?
  • 6How does your rehabilitation team coordinate with the nursing staff to ensure a seamless recovery process for residents transitioning from acute care?

Personalized based on this facility's data


Key Review Excerpts

The staff truly make this place special. Every nurse, aide, and team member we’ve interacted with has been kind, patient, and genuinely caring. They treat residents with dignity and respect, and it’s clear they take pride in their work.

Long-term resident's family · 2026★★★★★

My mother was in need of rehab after a 10 day hospital stay. After speaking with hospital staff and friends, Autumn Woods was the overwhelming recommendation. We immediately felt like family on day one.

Rehab patient's family · 2026☆☆☆☆

My mother has been at Autumn Woods going on 5 years on Legacy Lane. In that time I can honestly say she has been treated with the utmost respect and dignity. The nurses, aides and staff are compassionate, caring, loving, and always striving to make life fun and worthwhile for the residents.

Memory care family member · 2018★★★★★
Source: 182 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.67hrs
90%
Registered nurses for medical care
Total Nursing
3.44hrs
84%
All nurses + aides combined
Staff Turnover
41%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

14

measures

Worse Than Avg

1

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility41.2%
Worse than Avg
Here
41.2%
US
12.1%
IN
24.8%
Floyd
14.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility13.6%
Better than Avg
Here
13.6%
US
19.4%
IN
23.8%
Floyd
21.6%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility4.5%
Better than Avg
Here
4.5%
US
14.4%
IN
11.4%
Floyd
12.3%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.9%
Better than Avg
Here
9.9%
US
15.5%
IN
13.6%
Floyd
17.2%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
IN
93.6%
Floyd
94.8%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
IN
95.4%
Floyd
95.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility98.6%
Better than Avg
Here
98.6%
US
79.8%
IN
79.0%
Floyd
77.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility96.9%
Better than Avg
Here
96.9%
US
81.8%
IN
81.5%
Floyd
83.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.3%
Better than Avg
Here
0.3%
US
1.6%
IN
1.3%
Floyd
1.6%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
1penalties
Well below state avg (7.6)
3 complaint-triggered
$11,921 in fines

Autumn Woods has an extensive federal inspection record with 42 deficiencies across six surveys, including families filing four complaint-based reports about accident prevention, dementia care, and care planning issues. The most recurring problems involve fire safety and building compliance, accident hazard prevention, and resident notification policies. While the facility has correction dates for all deficiencies, the pattern of repeated issues with accident prevention appearing across multiple surveys suggests ongoing challenges with basic safety oversight.

May 1, 2026Routine
6
0927Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Nov 6, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 4, 2025Routine
9
0921Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure that testing and maintenance of electrical equipment is performed.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0226Potential for harm · PatternCorrected

Egress Deficiencies

Have horizontal exits used in accordance with safety requirements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

Feb 22, 2024Routine
13
0351Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0211Potential for harm · PatternCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0923Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Feb 22, 2024Complaint
1
0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Jul 21, 2023Complaint
1
0689Immediate jeopardy · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Jul 21, 2023

$11,921

Ownership & Operations

Who Operates This Facility

Owner / Operator

Autumn Woods Health Campus

Organization Type

government

Chain Affiliation

Chain Name

Trilogy Health Services

Chain Size

124 facilities nationwide

Chain avg rating: 4.0/5 · Rank 82 of 120

Ownership & Management

Owners

Daviess County Hospital

Owner · Organization

100%

Barney, Leigh

Owner

Davis, David

Owner

Continental Merger Sub LLC

Owner (parent company) · Organization

29%

Barney, Leigh

Individual is an Owner, Partner or Trustee of Any Adp of the Snf

Key personnel

American Healthcare Reit INC5% or Greater Mortgage InterestKeybank National Association5% or Greater Mortgage InterestTrilogy Propco Finance LLC5% or Greater Mortgage InterestCorbin, KathyOfficer / DirectorHarris, JustinOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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