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Nursing HomeMedicaid

August Healthcare at Richmond

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1503 Michael Road, Richmond, VA 2322932 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.9/5

based on 115 Google reviews

5
4
3
2
1
August Healthcare at Richmond Nursing Home in Richmond, VA — Street View
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What this means for your family

August Healthcare at Richmond is highly regarded for its compassionate staff and high-quality nursing care, making it a strong candidate for those needing assisted or memory care. However, families should verify the current status of construction and room availability, as recent reports of downsizing to shared spaces may impact your loved one's living arrangements.

Google Reviews

Google Reviews

115 reviews on Google
August Healthcare at Richmond is widely praised for its clean, quiet, and well-maintained environment, with many visitors noting the facility's beautiful grounds and home-like atmosphere. Families frequently highlight the friendly, professional staff and the quality of care provided to residents, though some reviewers have raised concerns regarding recent construction, administrative communication, and specific service expectations.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities8.0Meds8.0Memory9.0Comms6.0Value5.0

Strengths

  • Warm, attentive nursing and support staff
  • Clean, well-maintained, and quiet facility
  • Beautiful, scenic grounds and spacious rooms
  • Professional and welcoming admissions process

Concerns

  • Active construction causing resident displacement or shared spaces (mentioned by 2 reviewers)
  • Inconsistent administrative communication regarding lease/service expectations (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.7'19(3)5.05.0'21(1)5.04.9'23(16)4.94.8'25(28)4.8'26(16)

Distribution · 118 analyzed

5
110
4
5
3
1
2
0
1
2

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the facility currently undergoing some renovations, how are you managing resident comfort and access to shared spaces during this construction period?
  • 2I noticed your staffing rating is excellent; how do you maintain such high engagement and attentiveness among your nursing team compared to the industry average?
  • 3Regarding the recent health inspection findings, what specific steps or improvements have been implemented to address those areas and ensure a higher standard of care moving forward?
  • 4I appreciate that you actively engage with families online; what is your preferred process for ensuring clear, consistent communication between administration and families regarding care expectations?
  • 5Given the beautiful grounds here, what kind of daily activities or outdoor social opportunities do you offer to help residents stay active and connected?
  • 6In the event of a medical emergency, what is your protocol for coordinating care with local hospitals, and how quickly are family members typically notified?

Personalized based on this facility's data


Key Review Excerpts

I have spent a weekend here visiting my father and have never experienced such a high level of care and engagement as I did at August Healthcare! From the moment you walk in, to the meal service, housekeeping and nursing, it is clear that the staff is amazing.

Long-term resident's family · 2024★★★★★

As my sister’s dementia worsens, her care has needed to be increased. Everything from nursing assistance to personal care to dietary assistance, even to custodial care of her room requires more assistance. The Staff at August Health rise to performing what is necessary to meet her growing needs.

Memory care family member · 2025★★★★★

The level of service (Administrative, Nursing, House Keeping and Nutritional Service, etc.) rendered was exceptional these past 30 days. Mom has been at this facility since 2016.

Long-term resident's family · 2024★★★★★
Source: 115 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.87hrs
OK
Registered nurses for medical care
Total Nursing
5.52hrs
OK
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
60%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

11

measures

Mixed Results

1

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility11.8%
Better than Avg
Here
11.8%
US
12.1%
VA
16.9%
Henrico
40.5%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.7%
Worse than Avg
Here
78.7%
US
93.4%
VA
91.0%
Henrico
89.8%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility3.0%
Better than Avg
Here
3.0%
US
15.5%
VA
14.2%
Henrico
17.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility28.7%
Worse than Avg
Here
28.7%
US
15.3%
VA
16.4%
Henrico
16.2%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility32.0%
Worse than Avg
Here
32.0%
US
19.4%
VA
22.0%
Henrico
25.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility26.8%
Worse than Avg
Here
26.8%
US
14.4%
VA
15.3%
Henrico
15.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility48.6%
Worse than Avg
Here
48.6%
US
81.8%
VA
73.9%
Henrico
67.5%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility62.2%
Worse than Avg
Here
62.2%
US
79.8%
VA
73.6%
Henrico
63.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Henrico
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

6deficiencies
1penalties
Well below state avg (14.5)
2 complaint-triggered
$14,300 in fines

August Healthcare at Richmond has faced significant challenges with care planning and safety measures appearing repeatedly across multiple surveys, including two complaint-triggered inspections where families filed reports about pressure ulcer care and care planning issues. The facility has struggled with recurring deficiencies in care planning, abuse prevention protocols, and building safety systems, though all violations have correction dates indicating the facility has addressed these problems when identified.

Feb 19, 2026Routine
4
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0848Potential for harm · PatternCorrected

Administration Deficiencies

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Dec 30, 2025Complaint
2
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Apr 7, 2022Routine
8
0658Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0727Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0684Potential for harm · IsolatedResolved (past non-compliance)

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Feb 17, 2021Routine
21
0607Immediate jeopardy · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0521Potential for harm · PatternCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0761Potential for harm · PatternCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0914Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0740Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0943Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0331Potential for harm · IsolatedCorrected

Smoke Deficiencies

Construct fire resistant interior walls.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0531Potential for harm · IsolatedCorrected

Services Deficiencies

Have elevators that firefighters can control in the event of a fire.

Federal Penalties

Fine

Dec 30, 2025

$14,300

Ownership & Operations

Who Operates This Facility

Owner / Operator

August Healthcare at Richmond

Organization Type

for profit

Chain Affiliation

Chain Name

Simcha Hyman & Naftali Zanziper

Chain Size

85 facilities nationwide

Chain avg rating: 2.3/5 · Rank 26 of 94

Ownership & Management

Key personnel

Gorelick, BatyaOfficer / DirectorZanziper, NaftaliOfficer / DirectorHc Family TrustManagerLeigey, DonaldManagerZanziper, NaftaliManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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