Assisted Living · Richmond, VA
2300 Cedarfield Parkway, Richmond, VA 23233
About this listing
Catalog updated Aug 1, 2026. Current services and availability are unconfirmed.
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Availability
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Reported capacity: 157 residents. This is not the number of openings.
Contact information →Care & support
Memory care certification reported.
Usually offers housing and help with everyday tasks, such as bathing and dressing.
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Public Google reviewers rate Cedarfield Pinnacle Living highly. Reviewers highlight: high-quality dining and restaurant-style meals, beautiful, resort-like facility and grounds. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Cedarfield Pinnacle Living offers a beautiful, resort-like facility with highly praised dining services and groundskeeping. However, families should be cautious regarding management, as multiple reviewers have reported significant issues with management responsiveness, sudden changes in care capabilities, and declining service quality.
AI summaries of public opinions. These describe review sentiment, not verified care quality.
While many praise the kindness of the dining and grounds teams, others report severe issues with management.
Reviewers have noted significant failures in management communication and transparency.
Reviewers explicitly describe the facility as a wonderful, clean place.
Multiple reviewers describe the dining as a top-tier restaurant experience.
Residents and families mention wonderful life engagement and good activities directors.
One reviewer reported a traumatic experience regarding a resident being forced to leave the memory care neighborhood.
One reviewer noted unexpected extra charges for grocery delivery services.
Scores range from 0 (negative) to 10 (positive). They are model interpretations of reviews and are not clinical, safety, or inspection ratings. Unmentioned topics are omitted.
Strengths
Concerns
Rating Trends
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Distribution · 30 analyzed
This facility rarely responds to reviews.
Key Review Excerpts
“The Cedarfield Dining team is the best group of people I could imagine. It really is the best [private] restaurant anywhere!”
“As a single woman after 53 years of marriage, I’m enjoying a life very similar to life on a cruise ship but without sea sickness or cramped living quarters!”
“Cedarfield is a beautiful facility, but it is horribly managed. My mother entered the assisted living/memory care neighborhood, Morning Glory, with the promise she could remain there and transition to nursing/healthcare when the time came. She was given 30 days to leave in May of this year.”
Source: VA State Licensing Agency
Type of inspection: Renewal Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 11/7/24 2:00p -4:00p The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 85 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 6 Number of staff records reviewed: 3 Number of interviews conducted with staff: 4 Additional Comments/Discussion: The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tamara Watkins, Licensing Inspector at (804) 662-7422 or by email at tamara.g.watkins@dss.virginia.gov Violation Notice Issued: No
Type of inspection: Monitoring Date(s) of inspection and time the licensing inspector was on-site at the facility for each day of the inspection: 6/27/2024 12:15p - 3:45p The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Number of residents present at the facility at the beginning of the inspection: 78 The licensing inspector completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 10 Number of staff records reviewed: 5 Number of interviews conducted with staff: 3 Additional Comments/Discussion: The evidence gathered during the inspection determined no violations with applicable standard(s) or law. The inspection summary will be posted to the VDSS website within five (5) business days of your receipt of the inspection summary. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of the facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tamara Watkins, Licensing Inspector at (804) 662-7422 or by email at tamara.g.watkins@dss.virginia.gov
Type of inspection: Renewal Date(s) of inspection: 11/29/2022. Two licensing inspectors were on-site at the facility for each day of the inspection. The Acknowledgement of Inspection form was signed and left at the facility for each date of the inspection. Type of inspection: Renewal Number of residents present at the facility at the beginning of the inspection: 40 Assisted Living and 20 Memory Care The licensing inspectors completed a tour of the physical plant that included the building and grounds of the facility. Number of resident records reviewed: 8 Number of staff records reviewed: 4 Number of interviews conducted with residents: 2 Number of interviews conducted with staff: 4 Additional Comments/Discussion: The evidence gathered during the initial inspection determined non-compliance with applicable standard(s) or law, and violation(s) were documented on the violation notice issued to the facility. The applicant has the opportunity to submit a plan of correction to indicate how the cited violation(s) will be addressed in order to maintain future compliance with applicable standard(s) or law. If the applicant wishes to provide a plan of correction: (i) type the plan on a separate Word document, (ii) identify the standard violation number being addressed, (iii) include the date the violation will be corrected, (IV) do not include any names or confidential information, and (V) return to the licensing inspector by email within five (5) business days of the exit interview. Compliance with all applicable regulations and law shall be maintained and any areas of noncompliance must be corrected. Within 15 calendar days of your receipt of the inspection findings (inspection summary, violation notice, and supplemental information), you may request a review and discussion of these findings with the inspector's immediate supervisor. To make a request for review and discussion, you must contact the licensing supervisor at the regional licensing office that serves your geographical area. Regardless of whether a supervisory review has been requested, the results of the inspection will be posted to the DSS public website should the facility be issued a license to operate. The department's inspection findings are subject to public disclosure. Please Note: A copy of the findings of the most recent inspection are required to be posted on the premises of a licensed facility. For more information about the VDSS Licensing Programs, please visit: www.dss.virginia.gov Should you have any questions, please contact Tamara Watkins, Licensing Inspector at (804) 662-7422 or by email at tamara.g.watkins@dss.virginia.gov Violation Notice Issued: Yes
Based on a review of resident records the facility failed to ensure that physical examinations were obtained 30 days prior to admission. Evidence: Resident #6 has an admission physical examination dated 5/19/2021.The date of admission to the facility is 5/14/2021.
Based on a review of resident records the facility failed to ensure that residents admitted to the facility do not have any of the conditions or care needs prohibited by 22VAC40-73-310.H Evidence: The admission physical examination for resident #6 dated 5/19/2021 states ?needs continuous licensed nursing care? which is a prohibited condition.
Based on a review of resident records the facility failed to obtain an annual risk assessment for tuberculosis for all residents. Evidence: The last tuberculosis risk assessment for resident #4 is dated 8/27/2021; 9/8/2021 for resident #6 and 5/15/21 for resident #3.
Based on a review of resident records the facility failed to ensure approval by the POA or legal representative prior to placement in the secure unit. Evidence: Resident #6 was admitted to the memory care unit on 5/14/2021 but the approval for placement in the secure unit for resident #6 was not signed until 9/14/2021
Based on a review of resident records the facility failed to ensure that residents have been assessed as having a serious cognitive impairment prior to placement in a secure environment. Evidence: There is no assessment present and maintained in the resident record to support placement in the memory care unit for resident #5. The resident has an admission date of 8/30/2021. It is unclear when the resident was placed in the secure unit. There is an approval for placement form dated 12/9/2021and an ISP
Based on a review of resident records the facility failed to ensure that a risk assessment documenting the absence of tuberculosis in a communicable form was obtained 30 days prior to admission. Evidence: Resident #6 was admitted to the facility on 5/14/2021. The tuberculosis risk assessment is dated 5/15/2021. Resident # 3 was admitted to the facility on 3/21/2022. The tuberculosis risk assessment is dated 3/22/2022.
An inspection of the newly renovated memory care unit was conducted with the Administrator and memory care staff on this date. All required postings, signaling systems, resident rooms, medication storage, kitchen common areas and outdoor access areas etc. were inspected. The unit meets all required assisted living standards and is ready to receive/admit residents.
An unannounced monitoring inspection was conducted on this date from 1-5 pm. At the time of the inspection there were 49 residents in care. Three (3) resident and three (3)staff files were reviewed as well as other required documentation. All new personnel records were reviewed since the last inspection for criminal history record reports and all were in compliance. An exit meeting was held with the Administrator. No violations were cited.
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2300 Cedarfield Parkway, Richmond, VA 23233
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30 reviews from families & visitors
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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