See every facility — official ratings, family reviews, no referral fees.
Nursing Home

Cedarfield Pinnacle Living

Limited public data on Cedarfield Pinnacle Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

2300 Cedarfield Parkway, Richmond, VA 2323320 bedsLicensed & Active
Google rating
4.1/5

based on 30 Google reviews

5
4
3
2
1

Watch Cedarfield Pinnacle Living

Get an email when new inspections, ratings, or penalties are published for this facility.

We’ll only email you about this — no spam, unsubscribe anytime.

What this means for your family

Cedarfield offers an exceptional physical environment and dining experience, which may be ideal for independent living. However, families should exercise caution regarding assisted living and memory care, as multiple reviewers have reported significant issues with management transparency and sudden resident displacement.

Google Reviews

Google Reviews

30 reviews on Google
Cedarfield is widely praised for its resort-like amenities, beautiful grounds, and high-quality dining, making it a popular choice for independent living. However, several families have expressed significant frustration with management, citing poor communication, sudden eviction notices for residents, and a decline in service quality over recent years.

Quality Themes

Tap a score for details
Food9.0Staff6.0Clean9.0Activities8.0MedsN/AMemory2.0Comms3.0Value4.0

Strengths

  • Resort-style amenities and grounds
  • High-quality dining services
  • Active social and activity programming
  • Warm and welcoming resident community

Concerns

  • Poor management and administrative communication (mentioned by 3 reviewers)
  • Sudden or unfair displacement of residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'17(2)'19(5)'21(3)'23(1)'25(2)'26(2)

Distribution · 31 analyzed

5
24
4
0
3
0
2
1
1
6

How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Given the beautiful resort-style grounds, what are some of the most popular social activities or outings that residents are currently enjoying?
  • 2How does your administrative team ensure consistent and proactive communication with families regarding any changes in a resident's care or status?
  • 3I noticed your memory care program has specific goals; could you walk me through how you tailor the daily experience for residents in that unit?
  • 4In the event of a medical emergency or a sudden change in health, what is the specific protocol for notifying family members and coordinating with outside medical providers?
  • 5How do you approach long-term residency stability to ensure that once someone moves in, they are able to remain in their home here as their needs evolve?
  • 6With your focus on high-quality dining, how do you handle individual dietary preferences or nutritional needs for residents who require specialized support?

Personalized based on this facility's data


Key Review Excerpts

I’m enjoying a life very similar to life on a cruise ship but without sea sickness or cramped living quarters! Activities and services of every kind are provided and the meals are really 4-star!

Long-term resident · 2020★★★★★

Cedarfield is a beautiful facility, but it is horribly managed. My mother entered the assisted living/memory care neighborhood, Morning Glory, with the promise she could remain there and transition to nursing/healthcare when the time came. She was given 30 days to leave in May of this year.

Memory care family member · 2023☆☆☆☆

My parents have been at Cedarfield for over 10 years. Since leaving the United Methodist Homes Group the care, service, food and responsiveness by management has plummeted at Cedarfield.

Long-term resident's family · 2020☆☆☆☆
Source: 30 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
2.37hrs
OK
Registered nurses for medical care
Total Nursing
5.28hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.2%
Better than Avg
Here
95.2%
US
79.8%
VA
73.6%
Henrico
60.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.5%
Better than Avg
Here
97.5%
US
81.8%
VA
73.9%
Henrico
63.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
VA
1.2%
Henrico
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Ownership & Operations

Who Operates This Facility

Owner / Operator

Cedarfield Pinnacle Living

Organization Type

nonprofit

Ownership & Management

Owners

Virginia United Methodist Homes, INC.

Owner · Organization

100%

Key personnel

Bruny, KevinOfficer / DirectorCauffman, ShirleyOfficer / DirectorColeman, HenryOfficer / DirectorHenderson, ChristopherOfficer / DirectorHetherington, JasonOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Nearby Alternatives

Call