Auburn Heights Senior Care, INC.
Families consistently rate this highly — reviewers highlight warm, compassionate, and attentive staff. Schedule a visit to confirm the fit.
based on 13 Google reviews
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What this means for your family
Auburn Heights is highly regarded for its intimate environment and proactive communication, making it an excellent choice for families seeking personalized attention for their loved ones. Since there are no recurring negative patterns in the reviews, families should feel confident scheduling a tour to see if the small-facility model fits their specific needs.
Google Reviews
Google Reviews
13 reviews on Google“Auburn Heights Senior Care is consistently praised for its intimate, home-like atmosphere and highly attentive, compassionate staff. Families frequently highlight the facility's strong communication, effective management under the administrator, and the positive impact the environment has on residents' well-being.”
Quality Themes
Tap a score for detailsStrengths
- Warm, compassionate, and attentive staff
- Intimate, home-like environment
- Strong, transparent communication with families
- Effective and helpful management
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed how responsive the management team is to feedback online; how do you maintain that same level of open, daily communication with families regarding their loved one's care?
- 2Given the intimate 20-resident setting, how do you ensure that the daily activities are tailored to the individual interests and personalities of each resident?
- 3The reviews frequently mention the warm and compassionate nature of your staff; what is your approach to fostering such a close-knit, home-like environment for the team and residents alike?
- 4How do you handle medical emergencies or urgent health changes during the evening and weekend hours when the administrative staff might be off-site?
- 5Since you have such a small resident capacity, how do you balance providing personalized attention while ensuring residents still have opportunities for social engagement with others?
- 6What is your process for keeping families updated on health or behavioral changes, and how do you prefer to collaborate with us to ensure our loved one feels supported?
Personalized based on this facility's data
Key Review Excerpts
“The smaller facility allows for more one on one interaction, which has been very important in giving personalized care. We have open lines of communication with the staff, and have appreciated the frequency calls and texts to keep us updated!”
“She’s happy, gaining weight and showing interest in life once again. The family atmosphere plus the attention she gets from the staff at Auburn Heights I think made the difference.”
“The welcoming staff provide a safe, caring, and home- like environment. They seem to genuinely care about the residents. The facility is clean, and the meals are made on site.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
While several special investigations were conducted regarding allegations of resident neglect and medication misuse, no rule violations were officially established in the provided reports. The most recent renewal inspection found the facility to be in substantial compliance.
Jun 3, 2024RoutineCleanReport
No deficiencies found during this inspection.
Apr 9, 2024ComplaintCleanReport
No deficiencies found during this inspection.
May 12, 2023ComplaintCleanReport
No deficiencies found during this inspection.
Jan 27, 2004OtherCleanReport
No deficiencies found during this inspection.
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit auburnheightsseniorcare.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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