Atrium Health Care Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 57 Google reviews
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What this means for your family
While the physical therapy department and certain administrators receive high praise, the facility has significant, recurring issues with cleanliness and odor. If you choose this facility, you must closely monitor hygiene standards and medication schedules, as multiple families have reported neglect in these areas.
Google Reviews
Google Reviews
57 reviews on Google“Families should exercise extreme caution due to frequent and severe reports of poor hygiene, including pervasive odors of urine, mold, and unclean residents. While some individuals praise the physical therapy department and specific administrators, there are critical allegations regarding medication errors and inadequate cleanliness.”
Quality Themes
Tap a score for detailsStrengths
- Professional physical and occupational therapy team
- Helpful administrative leadership
- Friendly front desk staff
- Compassionate care from certain nursing staff
Concerns
- Pervasive unpleasant odors (urine/unpleasant smells) (mentioned by 5 reviewers)
- Poor cleanliness and presence of mold/dirt (mentioned by 4 reviewers)
- Rude or unresponsive nursing/CNAs (mentioned by 4 reviewers)
- Medication administration errors or irregularities (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 33 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed there have been some recent updates to the facility's protocols; could you walk me through the specific steps your team takes to address and resolve recent state inspection findings?
- 2With the current staffing levels, how does the team ensure that every resident receives personalized attention and timely assistance with their daily needs?
- 3Can you tell me more about the medical oversight available during the night shifts and how quickly a nurse can respond to an emergency?
- 4What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
- 5I saw that the management team is active in communicating with the community; how do you typically handle feedback or concerns raised by families regarding care quality?
- 6How does the nursing staff coordinate with outside doctors to ensure that any changes in a resident's health are addressed immediately?
Personalized based on this facility's data
Key Review Excerpts
“The staff was very friendly and accommodating. They addressed all issues in a timely manner and frequently checked in to see if issues were addressed and if I needed anything else. I was at the facility for physical and occupational therapy that department is phenomenal”
“She has been given the wrong medication on multiple occasions, and even when the correct medication is administered, it is often given at irregular times.”
“My brother , Christopher was cared for by these caring professionals. Within the year plus Chris was there he thrived as we assumed he could not.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows concerning patterns of ongoing safety and protection issues, with families filing 31 complaints that triggered federal violations. The most recurring problems involve protection from abuse and neglect, accident prevention and supervision, and medication management. While all deficiencies show correction dates, the persistence of similar violations across multiple recent surveys—including abuse protection failures as recently as October 2025—suggests systemic challenges in maintaining consistent care standards.
Apr 11, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Oct 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Jun 12, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 2, 2025Routine8
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate foot care.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Apr 16, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Mar 19, 2025Complaint3
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Federal Penalties
Payment Denial
Apr 16, 2025
56-day denial
Fine
Mar 18, 2024
$147,782
Payment Denial
Mar 18, 2024
105-day denial
Fine
Oct 5, 2023
$15,855
Ownership & Operations
Who Operates This Facility
Atrium Health Care Center
for profit
Chain Affiliation
Lineage Healthcare
5 facilities nationwide
Ownership & Management
Owners
Braunstein, Ephraim
Owner
Diena, Aharon
Owner
Wengrow, Howard
Owner
The Atrium Health Care Center LLC
Owner (parent company) · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
57 reviews from families & visitors
Official Website
Visit aperioncare.com
Medicare data downloads
Original nursing home datasets
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