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Assisted Living

The Belvedere

Families consistently rate this highly — reviewers highlight attentive and knowledgeable nursing staff. Schedule a visit to confirm the fit.

5110 19th Avenue, Mapleton · Brooklyn, NY 11204200 bedsLicensed & Active
Source: NY DOH — view official record
Google rating
4.0/5

based on 22 Google reviews

5
4
3
2
1
The Belvedere Assisted Living in Brooklyn, NY — Street View
Street View

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What this means for your family

While some families report a positive, clean environment with caring nursing staff, the recent, consistent reports of neglect, understaffing, and unprofessional behavior are deeply concerning. We strongly recommend visiting unannounced, specifically during evening or weekend hours, to observe staffing levels and staff-resident interactions firsthand before making a decision.

Google Reviews

Google Reviews

22 reviews on Google
The Belvedere receives highly polarized feedback, with some families praising the facility as a caring, clean, and positive environment, while others report serious concerns regarding neglect and unprofessional behavior. Critical reviews highlight significant issues with staffing levels, poor communication, and hostile interactions with front-desk personnel. Prospective families should weigh the positive experiences of some against the alarming reports of resident mistreatment and neglect.

Quality Themes

Tap a score for details
Food10.0Staff4.0Clean9.0Activities1.0MedsN/AMemoryN/AComms3.0Value10.0

Strengths

  • Attentive and knowledgeable nursing staff
  • Clean and well-maintained facility
  • Warm, family-oriented atmosphere
  • Competitive pricing for room accommodations

Concerns

  • Hostile and unprofessional front-desk staff (mentioned by 3 reviewers)
  • Understaffing leading to neglect and delayed care (mentioned by 2 reviewers)
  • Allegations of physical mistreatment or abuse of residents (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.02017(2)3.02018(5)5.02020(2)5.02022(1)5.02023(10)3.42024(5)1.82025(5)

Distribution · 30 analyzed

5
18
4
2
3
2
2
0
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard such wonderful things about how attentive and knowledgeable the nursing staff is here; how do you ensure that level of care remains consistent during shift changes?
  • 2Since we are looking for a warm, family-oriented environment, how does the front desk team work to welcome new residents and their families during the check-in process?
  • 3What is your strategy for maintaining adequate staffing levels to ensure that every resident receives timely care and attention throughout the day?
  • 4Could you tell us more about the variety of social events and daily activities available to keep residents engaged and connected with one another?
  • 5In the event of a medical emergency after hours, what specific protocols are in place to ensure a rapid and coordinated response?
  • 6We noticed the facility is very well-maintained; how often are the common areas and resident rooms deep-cleaned to ensure a comfortable environment?

Personalized based on this facility's data


Key Review Excerpts

The level of care she received surpassed any expectation we had. Every member of the nursing staff went above and beyond to ensure her comfort and well-being, treating her with the utmost respect and kindness.

Memory care family member · 2024★★★★★

The front desk staff are hostile rude and insulting. They are understaffed, with only one aide available at night for all residents. My aunt waited for TWO hours for someone to get her out of bed.

Long-term resident's family · 2024☆☆☆☆

As one resident attempted to exit through the front door, the receptionist forcefully grabbed the individual by the hand and pulled them away. While I understand the need to ensure resident safety, the level of force used was excessive and could have easily caused harm.

Visitor · 2025☆☆☆☆
Source: 22 Google reviews

State Inspection History

State Inspections

Source: NY Dept. of Health

7total
3deficiencies

Key Findings

3 violations from 7 inspections

Sep 12, 2025Other
487.10 (e) (1) (i)

Records and reports

Apr 8, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Oct 30, 2024Complaint
487.7 (f) (12) (ii)

Resident services

Jul 6, 2022Complaint
CleanReport

No deficiencies found during this inspection.

Apr 1, 2022Other
487.3 (e)

General provisions

Aug 20, 2021Complaint
CleanReport

No deficiencies found during this inspection.

Sep 9, 2020Complaint
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Boro Park Senior Living Community LLC

Organization Type

for profit

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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