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Strong Medicare quality ratings; public reviewers often praise warm, attentive nursing staff. Still worth an in-person visit.
based on 36 Google reviews
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Aston Park Health Care Center has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive nursing staff and clean, well-maintained facility. Review the component ratings and current source records before deciding.
Aston Park Health Care Center is frequently praised for its clean, inviting environment and a staff that many families describe as deeply caring and professional. However, some visitors have reported significant concerns regarding communication responsiveness and occasional instances of unprofessional or rude behavior from staff members toward residents.
Quality Themes
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Concerns
Rating Trends
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Distribution · 38 analyzed
Personalized based on this facility's data
Key Review Excerpts
“The administrator, PT staff, nurse, doctor, CNA, and social workers I had the pleasure of meeting were very impressive. Her room had a big window with sun pouring in, she enjoyed the food, and everything was shiny, clean and nice smelling.”
“No words can adequately express my thanks to the Aston Park staff in the memory care unit who cared for my husband. Not only did they provide professional care, but also care that was respectful, patient, and loving.”
“I could hear a lady who brings food and helps with baths there yelling at a resident who can't really walk. She would also either ignore my grandfather or be just be rude telling him if he's hungry go get it himself.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
11
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Aston Park Health Care Center shows ongoing deficiencies across multiple surveys, with persistent issues in building safety and electrical systems appearing repeatedly from 2022 to 2025. The facility has faced problems with emergency exits, fire safety equipment, electrical systems, and nursing staffing requirements. One family filed a complaint about care planning deficiencies in 2023. While the facility reports correction dates for most issues, the recurring nature of safety violations across three years raises concerns about maintenance standards.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aston Park Health Care Center
nonprofit
Lutheran Services Carolinas
9 facilities nationwide
Chain avg rating: 4.3/5 · Rank 1 of 9 (Highest rating)
Owners
Lutheran Services for the Aging, INC.
Owner (parent company) · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
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Google Reviews
36 reviews from families & visitors
Official Website
Visit astonparkhcc.org
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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