Ashley Woods
Families consistently rate this highly — reviewers highlight promotes resident independence. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
Ashley Woods appears to be a strong option for seniors seeking an active, independent lifestyle with social support. However, if your loved one requires specialized memory care, proceed with caution and ask management directly about their specific training and clinical capabilities, as there are concerns regarding their suitability for advanced memory disorders.
Google Reviews
Google Reviews
5 reviews on Google“Ashley Woods is praised by families for fostering resident independence and providing a vibrant social environment that helps seniors re-engage with life. However, serious concerns have been raised regarding the facility's ability to manage residents with significant memory disorders, with reports of staff lacking the necessary training and patience for memory care needs.”
Quality Themes
Tap a score for detailsStrengths
- Promotes resident independence
- Active social and activity calendar
- Relief from daily chores like laundry and cleaning
- Welcoming and safe environment
Concerns
- Inadequate memory care capabilities and staff training
Rating Trends
Tap a year to see what changed
Distribution · 5 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1With your focus on resident independence, how do you balance that freedom with the need for extra support if a resident's cognitive health begins to decline?
- 2I noticed your active social calendar; could you walk me through a few of the most popular activities that residents here look forward to each week?
- 3Since you have a smaller community of 30 residents, how do you ensure that staff are specifically trained to handle the nuances of memory care needs as they arise?
- 4I saw that you engage with feedback online; how do you typically incorporate suggestions from families to improve the daily experience for residents?
- 5How does your team coordinate with outside medical providers to ensure residents receive specialized care if their health needs change?
- 6Given the focus on relieving residents of daily chores like cleaning and laundry, what is the process for ensuring these services are personalized to each resident's preferences?
Personalized based on this facility's data
Key Review Excerpts
“Rather than limiting their independence or “taking it away” I would say that their independence has increased, as they now have the energy to participate in the things they enjoy as opposed to all their energy going to sustaining life in their home!”
“Mom had really blossomed since moving to Ashley Woods. She has residents to interact with at meals and activities, and she loves going to all the daily activities.”
“They do not have the ability to provide a safe environment for people that have actual memory disorders and can not care for them with the love, compassion, and respect that they deserve.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
21 violations from 10 inspections
Nov 25, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 5, 2025OtherCleanReport
No deficiencies found during this inspection.
Sep 5, 2025Other
Records and reports
Aug 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 29, 2025Routine
Disaster and emergency planning
Resident services.
Admission and retention standards.
Medication management.
Disaster and emergency planning
Admission standards
Feb 17, 2025Complaint
Admission standards
Resident services.
Jul 15, 2024ComplaintCleanReport
No deficiencies found during this inspection.
Oct 19, 2023Routine
Admission and retention standards.
Admission standards
Consumer and resident protections.
Resident services
Consumer and resident protections.
Personnel
Medication management.
Ownership & Operations
Who Operates This Facility
Episcopal Senior Housing, Penfield, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit episcopalseniorlife.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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