Ashley Woods
Families consistently rate this highly — reviewers highlight promotes resident independence. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
Ashley Woods is a strong option for residents seeking an active social life and assistance with daily chores to maintain their independence. However, if your loved one requires specialized memory care, you should look elsewhere, as multiple reviewers have warned that the facility is not equipped to handle advanced memory disorders.
Google Reviews
Google Reviews
5 reviews on Google“Ashley Woods is praised by families for fostering resident independence and social engagement, with many noting that their loved ones have become more active and re-engaged in life. However, the facility faces significant criticism regarding its memory care services, with reports that it lacks the necessary support for residents with advanced memory disorders and that staff may treat residents with a lack of respect.”
Quality Themes
Tap a score for detailsStrengths
- Promotes resident independence
- Active social environment
- Helpful assistance with daily chores
- Welcoming and safe atmosphere
Concerns
- Inadequate support for memory care residents (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since Ashley Woods is known for fostering independence, how do you balance that autonomy with the specific supervision needs of residents who require more memory support?
- 2I noticed the community has a very active social calendar; what are some of the favorite activities or outings that residents currently look forward to each week?
- 3Given that some residents may experience cognitive decline, what specialized training or additional resources are available to ensure they remain safe and engaged within the community?
- 4How does your team coordinate with outside medical providers to ensure residents receive consistent care during a health emergency or a sudden change in their condition?
- 5With a smaller capacity of 40 residents, how do you ensure that the staff to resident ratio remains effective for those who need extra help with daily chores throughout the day?
- 6How do you keep families updated on their loved one's well-being, especially if they are participating in the more independent-focused programs?
Personalized based on this facility's data
Key Review Excerpts
“Rather than limiting their independence or “taking it away” I would say that their independence has increased, as they now have the energy to participate in the things they enjoy as opposed to all their energy going to sustaining life in their home!”
“Mom had really blossomed since moving to Ashley Woods. She has residents to interact with at meals and activities, and she loves going to all the daily activities.”
“They do not have the ability to provide a safe environment for people that have actual memory disorders and can not care for them with the love, compassion, and respect that they deserve.”
State Inspection History
State Inspections
Source: NY Dept. of Health
Key Findings
21 violations from 11 inspections
Aug 21, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jul 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
May 19, 2025Routine
Environmental standards
Consumer and resident protections.
Medication management.
Feb 19, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 24, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Jan 24, 2025Complaint
Resident services.
Oct 25, 2023Complaint
Resident services.
Admission and retention standards
Medication management.
Admission and retention standards.
Records and reports
Environmental standards
Admission and retention standards.
Medication management.
Sep 13, 2022ComplaintCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Episcopal Senior Housing, Penfield, LLC
for profit
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit episcopalseniorlife.org
Medicare data downloads
Original nursing home datasets
NY DOH — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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