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Nursing HomeMedicaid

Ascension Resurrection Life

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

7370 West Talcott Avenue, Norwood Park · Chicago, IL 60631162 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 205 Google reviews

5
4
3
2
1
Ascension Resurrection Life Nursing Home in Chicago, IL — Street View
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What this means for your family

While the facility is praised for its cleanliness and therapy programs, recent reviews highlight significant concerns regarding staffing levels and administrative responsiveness. Families should conduct a tour specifically on a weekend to observe staffing ratios and ask for a direct contact person in administration to ensure communication issues are mitigated.

Google Reviews

Google Reviews

205 reviews on Google
Ascension Resurrection Life receives praise for its clean, well-maintained facility and generally friendly staff who are often described as compassionate. However, families frequently report significant concerns regarding understaffing, particularly on weekends, leading to long response times for basic needs and inconsistent communication from administration.

Quality Themes

Tap a score for details
Food6.0Staff7.0Clean9.0Activities4.0Meds3.0Memory8.0Comms2.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Friendly and compassionate nursing staff
  • Effective physical and occupational therapy
  • Welcoming and helpful front desk reception

Concerns

  • Chronic understaffing leading to long response times (mentioned by 7 reviewers)
  • Lack of administrative communication and responsiveness (mentioned by 5 reviewers)
  • Inconsistent care and hygiene standards (mentioned by 4 reviewers)
  • Lack of weekend therapy services (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'17(2)'19(1)'21(34)'23(28)'25(45)'26(16)

Distribution · 208 analyzed

5
165
4
24
3
4
2
4
1
11

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how clean and well-maintained the facility looks; how do you ensure these high standards of cleanliness are maintained across all resident rooms?
  • 2I noticed the front desk team is so welcoming; how does the administrative staff communicate important updates or changes in care to family members?
  • 3Since we want to ensure consistent care around the clock, how do you manage nursing response times during the night or on weekends?
  • 4Can you tell us more about the daily activity calendar and how you plan events to keep residents engaged and social?
  • 5How is the medication management process handled to ensure everything is administered accurately and on schedule?
  • 6In the event of a medical emergency after hours, what is the specific protocol for contacting the physician and notifying the family?

Personalized based on this facility's data


Key Review Excerpts

The nursing and nursing assistant staff were amazing! My mother received very good care! Shout out to Latoya! She was so kind and attentive to my mom.

Long-term resident's family · 2025★★★★

Rehab was great but nursing was lacking. The elderly should not have to wait an hr once they call for help to bathroom or matter of fact for any request and left in a soiled diaper. Weekends are the worst for staff shortage.

Rehab patient's family · 2025★★☆☆☆

My mom was in there from the middle of January for about 5 weeks for rehab after a hospital stay... Social services is terrible. I left numerous messages with no return call until I told them that I wanted to get her out of there.

Rehab patient's family · 2025☆☆☆☆
Source: 205 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.79hrs
OK
Registered nurses for medical care
Total Nursing
4.71hrs
OK
All nurses + aides combined
Staff Turnover
59%
Lower is better (< 30% = good)
RN Turnover
57%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

5

measures

Worse Than Avg

7

measures

Mixed Results

5

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility18.6%
Mixed vs Avgs
Here
18.6%
US
12.1%
IL
52.5%
Cook
73.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility26.4%
Worse than Avg
Here
26.4%
US
15.3%
IL
15.9%
Cook
9.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
19.5%
IL
18.3%
Cook
10.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility21.7%
Worse than Avg
Here
21.7%
US
14.4%
IL
14.2%
Cook
8.6%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility11.9%
Better than Avg
Here
11.9%
US
15.4%
IL
21.8%
Cook
24.6%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility90.9%
Mixed vs Avgs
Here
90.9%
US
93.4%
IL
90.0%
Cook
85.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility35.6%
Worse than Avg
Here
35.6%
US
79.7%
IL
63.1%
Cook
54.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility54.9%
Worse than Avg
Here
54.9%
US
81.8%
IL
69.0%
Cook
55.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
IL
2.4%
Cook
2.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

13deficiencies
1penalties
Above state avg (12.0)
18 complaint-triggered

Families have filed multiple complaints triggering 16 deficiencies, with persistent issues in medication management, safety hazards, and wound care appearing repeatedly across surveys from 2022 to 2025. The facility shows ongoing problems with resident accommodation and care planning that recur despite corrections, and one recent deficiency remains uncorrected regarding required resident documentation.

Feb 11, 2026Complaint
2
0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 16, 2026Routine
5
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0644Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 16, 2026Complaint
3
0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Sep 14, 2025Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 18, 2025Complaint
1
0628Minimal · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Jun 7, 2025Complaint
1
0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Payment Denial

Mar 19, 2025

10-day denial

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ascension Resurrection Life

Organization Type

nonprofit

Chain Affiliation

Chain Name

Ascension Living

Chain Size

16 facilities nationwide

Chain avg rating: 2.6/5 · Rank 6 of 19

Ownership & Management

Owners

Ascension Health Senior Care

Owner · Organization

100%

Key personnel

Nabolotny, MichaelContracted Managing EmployeeMills, ReneeW-2 Managing EmployeeMusgrave, LisaW-2 Managing EmployeeBinek, RobinOfficer / DirectorBreedlove, RyanOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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