Public Google reviewers rate this highly and often mention compassionate and caring staff. Schedule a visit to confirm the fit.
based on 74 Google reviews
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Public Google reviewers rate Arden Courts (monroeville) highly. Reviewers highlight: compassionate and caring staff, engaging activity and entertainment programs. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arden Courts is highly regarded by families for its compassionate, family-like staff and its specialized approach to dementia and memory care. While most reviewers praise the warm atmosphere and engaging activities, one critical review raised serious concerns regarding staff attentiveness and phone usage.
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Key Review Excerpts
“The level of expertise at this community far surpassed the previous community that my dad was at. No comparison! Everyone had became like family during our time there and we were very grateful for the care and compassion given to my dad.”
“During our visit Felix went out of his way to make us feel welcome and was absolutely wonderful with our aunt. You could tell right away that he takes his job seriously and truly has a passion for what he does.”
“The staff shows great care and compassion for each resident learning their specific needs and routines quickly. The facility is well maintained and everyone is friendly, helpful, and caring.”
Source: PA State Licensing Agency
Key Findings
Between 2022 and 2026, Arden Courts (Monroeville) underwent 56 inspections, resulting in 26 clean reports and 64 recorded violations. The findings included issues related to staff training requirements, medication documentation, and facility cleanliness.
Emergency exit doors in the Dockside and Harvest Glen dining areas were jammed and obstructed by concrete heaving.
A resident was pushed by another resident, resulting in a fall and physical injuries including a wound to the head and elbows.
No deficiencies are reported in this inspection record.
No deficiencies are reported in this inspection record.
Overnight staffing levels were inadequate to ensure all residents could be evacuated within the required 15-minute timeframe.
A direct care staff member did not receive required training on meeting resident needs as described in assessment tools and support plans.
Following an allegation of abuse, the accused staff person was not suspended and a plan of supervision was not submitted to the Department.
The incident involving an allegation of abuse was not reported to the Department's regional office within the required 24-hour timeframe.
An allegation of resident abuse was not reported to the local Area on Aging Protective Services in a timely manner.
Violation identified regarding resident care or services.
Violation identified regarding resident care or services.
Violation identified regarding resident records or documentation.
Violation identified regarding record confidentiality.
Violation identified regarding record confidentiality.
Unable to determine if Resident #1's annual medical evaluation was completed timely due to missing documentation in the resident's record.
Resident #1's additional assessments were not completed according to required intervals.
Arden Courts of Monroeville Pa LLC
for profit
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