Public Google reviewers rate this highly and often mention compassionate and knowledgeable memory care staff. Schedule a visit to confirm the fit.
based on 175 Google reviews
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Public Google reviewers rate Arden Courts (king of Prussia) highly. Reviewers highlight: compassionate and knowledgeable memory care staff, expertise in managing complex dementia behaviors. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Arden Courts is highly regarded for its specialized memory care expertise and a staff that demonstrates exceptional compassion and professionalism. Families frequently praise the facility's ability to handle complex behavioral needs and the seamless transition process facilitated by dedicated advocates. While the vast majority of reviews are glowing, one recent visitor expressed significant concern regarding the quality of care for a specific resident.
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Key Review Excerpts
“Alexis gave us one of the most educational, compassionate, and honest tours we have experienced throughout this entire process.”
“Courtney, the Director of Nursing, has been such a blessing to our family. Her knowledge in dementia care is truly impressive, but what means the most to us is her compassion.”
“Placing my mother in memory care was very challenging due to behavioral complications associated with her dementia, especially during transitions. Several facilities were unable to meet her needs.”
Source: PA State Licensing Agency
Key Findings
Between 2021 and 2025, Arden Courts (King of Prussia) underwent 52 inspections, resulting in 100 recorded violations. Reported findings include issues regarding medication security, facility maintenance, staff training requirements, and resident safety protocols.
The resident-home contract for resident #1 was not signed by the resident.
Resident #2 did not receive required medication management due to a lack of available direct care staffing.
During the overnight shift on 7/26/2025, there was only one staff person certified in First Aid for 60 residents.
A staff member's CPR training was provided by the National CPR Foundation, which is not a recognized certified training source.
A direct care staff person received only 4 hours of required annual training in 2024.
A direct care staff person did not receive training on required topics including medication self-administration and infection control during 2024.
Direct care staff members received insufficient annual training hours for the 2024 training year.
Poisonous materials, including various toothpastes and cleaners, were left unlocked, unattended, and accessible to residents.
Bleach and Pedialyte were stored in a cabinet above a microwave in the kitchen, failing to separate poisonous materials from food surfaces.
An over-the-counter medication belonging to a resident was not labeled with the resident's name.
Medications prescribed for a resident were kept in the medicine cabinet but were not listed on the resident's current order.
A resident's prescription pharmacy label contained incorrect dosage instructions that required a direction change sticker.
A discontinued medication was found in the home's plum cart.
Loose pills were found in the plum cart, and two unlabeled, unrefrigerated syringes were found on the cart.
Pudding in the plum medication cart was found opened and unsealed.
The home did not have a background check on file for the Hospice nurse who provided care for a resident.
A staff member's CPR certification was from a training provider that is not a recognized health care organization or certified trainer.
A direct care staff person did not have a high school diploma, GED, or active registry status on the Pennsylvania nurse aide registry.
Video cameras were recording at entrances and exits without a sign posted to indicate video monitoring is occurring.
Hourly check and incontinence logs containing resident information were left unlocked, unattended, and accessible in a common area.
A copy of the Chapter 2600 Regulations was not posted in a conspicuous and public place.
A courtyard shed containing poisonous materials, such as ice melt and salt, was found unlocked and accessible.
A staff member engaged in physical altercation with a resident, involving pushing and swinging keys at the resident, resulting in resident injuries.
Arden Courts of King of Prussia Pa LLC
for profit
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