Arden Courts (bingham Farms)
Families consistently rate this highly — reviewers highlight specialized, dementia-focused environment. Schedule a visit to confirm the fit.
based on 108 Google reviews
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What this means for your family
Arden Courts is widely praised for its specialized dementia model and active, engaging environment, making it a top choice for families seeking a high quality of life for their loved ones. While the facility is excellent, families should always observe staff interactions during tours to ensure the culture aligns with their expectations, as a few reviewers have noted occasional issues with staff professionalism.
Google Reviews
Google Reviews
108 reviews on Google“Arden Courts of Bingham Farms is a highly regarded memory care facility that receives consistent praise for its specialized dementia-focused environment and compassionate staff. Families frequently highlight the facility's clean, home-like design and the active, engaging programming that helps residents maintain a sense of autonomy. While the vast majority of feedback is overwhelmingly positive, a small number of reviewers have raised concerns regarding staff professionalism and communication.”
Quality Themes
Tap a score for detailsStrengths
- Specialized, dementia-focused environment
- Warm, attentive, and compassionate staff
- Clean, well-maintained, and home-like facility
- Engaging, consistent daily activities
- Secure, accessible outdoor courtyards
Concerns
- Staff professionalism and attitude (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 113 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the team is very active in responding to feedback online; how does that culture of open communication translate into how you keep families updated on their loved one's daily progress?
- 2Given your focus on dementia-specific care, how do you balance maintaining a professional, high-standard environment with the warm, home-like atmosphere that so many families appreciate here?
- 3With your beautiful secure courtyards, how do you incorporate outdoor time into the daily activity schedule for residents who enjoy fresh air?
- 4Could you walk me through how your staff is trained to handle medical changes or emergencies, especially during the evening and overnight hours?
- 5Since the facility is designed for 56 residents, how do you ensure that each resident receives consistent, personalized attention throughout the day?
- 6What steps do you take to ensure that every staff member feels supported and empowered to provide the compassionate, high-quality care that this community is known for?
Personalized based on this facility's data
Key Review Excerpts
“My mom has been at Arden Courts just over 2 years now and has aged backwards in that time. She has Alzheimer’s and used to walk with her head down and sit on the floor at her previous care home. Now she holds her head high, engages with other residents and joins in activities.”
“Arden Ct is the 3rd memory care my mother has been at in the last 8 months. i wish we would of came here 1st. Everytime i come to visit her she's clean, feed and not lying in bed like the other facilities.”
“I can’t say enough about how pleased I am with Arden Courts. This is the third time we have moved my mom in a year and a half and the first time that I can actually relax and become her daughter again.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
Recent inspections have identified serious concerns regarding medication management, including missed doses, failure to document administration times, and a significant incident where a resident's insulin was not administered. Additionally, there have been findings related to incomplete employee health screenings and failure to notify the state of changes in facility leadership.
Dec 17, 2024Complaint
Failure to administer insulin as ordered; medication orders for Lantus insulin were discontinued as of 11/13/2023 and no new orders were entered to address daily requirements, leading to a resident's hospitalization with a blood sugar of 600.
Aug 28, 2024Routine
The facility uses a handwritten, paper medication administration record system and staff do not document the time that medications are administered.
Employee file for a caregiver lacked proof of training specific to the position to demonstrate competency.
Repeat violation: Employee files for three employees did not contain evidence that initial tuberculosis (TB) testing was completed within the required 10-day timeframe following hire.
Multiple instances of missed medication doses (Melatonin, Mirtazapine, Quetiapine, Senna, Alprazolam, Fenofibrate, Escitalopram, Ensure, Modafinil, Depakote, Docusate, Levothyroxine, Lidocaine patch, Microguard, Loratadine, Memantine, and Metoprolol) where the Medication Administration Record (MAR) was left blank without documenting a reason for the missed doses.
Sep 11, 2023Complaint
Repeat violation: The facility failed to provide timely written notice to the department regarding a change in the designated authorized representative within the required 5 business days.
Sep 8, 2023OtherCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Arden Courts 24005 West 13 Mile Road, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit arden-courts.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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