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Nursing Home

Arbor Acres United Methodist Retirement Community

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

1250 Arbor Road, Winston Salem, NC 271046 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
5.0/5

based on 4 Google reviews

Arbor Acres United Methodist Retirement Community Nursing Home in Winston Salem, NC — Street View
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What this means for your family

There is currently insufficient information in the public reviews to make an informed decision about care quality. Families should schedule a tour and ask specific questions about staffing, dining, and medical care, as the existing reviews do not provide descriptive details.

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
58%
Registered nurses for medical care
Total Nursing
1.19hrs
29%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
2/ 5
Better Than Avg

2

measures

Worse Than Avg

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility91.8%
Better than Avg
Here
91.8%
US
79.7%
NC
78.1%
Forsyth
71.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.3%
Better than Avg
Here
93.3%
US
81.8%
NC
80.1%
Forsyth
78.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.1%
Worse than Avg
Here
3.1%
US
1.6%
NC
1.5%
Forsyth
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

1deficiencies
Well below state avg (5.6)

Arbor Acres has a manageable inspection record with 10 deficiencies across three surveys, primarily involving fire safety systems, electrical systems, and building maintenance. All issues have been corrected by the facility. However, generator problems recurred in both 2023 and 2025 surveys, suggesting potential ongoing challenges with emergency power systems. No complaints were filed by families, indicating general satisfaction with care quality.

Mar 17, 2026Routine
1
0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

Mar 20, 2025Routine
2
0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 9, 2023Routine
6
0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 9, 2022Routine
2
0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0911Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the installation and maintenance of electrical systems.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arbor Acres United Methodist Retirement Community

Organization Type

nonprofit

Ownership & Management

Key personnel

Gwyn, KathyW-2 Managing EmployeeBall, PamelaOfficer / DirectorCannon, NancyOfficer / DirectorChandler, DudleyOfficer / DirectorDaves, NicholasOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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