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Arbor Acres United Methodist Retirement Community

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

1250 Arbor Road, Winston Salem, NC 27104|6 beds|Licensed & active

4/5

Medicare

Inspection

Quality

Google rating

5.0/5

based on 6 Google reviews

(336) 724-7921 Directions

Street View

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What this means for your family

Arbor Acres United Methodist Retirement Community has a strong overall Medicare rating. Review the component ratings and current source records before deciding.

Google Reviews

6 public Google reviews available

It is difficult to provide a detailed assessment of the facility's quality because the recent reviews consist primarily of high ratings without descriptive text. While the current rating is perfect, there is no specific information regarding care, staffing, or amenities available to evaluate.

Rating Trends

Tap a year to see what changed

Distribution · 6 analyzed

How They Respond to Reviews

0%response rate

Questions for Your Tour

1With such a small, intimate community of only six residents, how do you ensure everyone gets personalized attention during busy shifts?
2We noticed your recent positive responses to community feedback; how does the team work together to maintain that high level of care?
3What specific steps are in place to ensure consistent, high-quality care during overnight hours or when the primary team is off-duty?
4How do you manage medical emergencies or sudden changes in a resident's health status within such a small group setting?
5What kind of daily activities or social outings do you organize to keep the residents engaged and connected with one another?
6Since you have a perfect health inspection rating, how do you maintain such high clinical standards with a small staff?

Personalized based on this facility's data

Source: 6 Google reviews in the current analysis set

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating

2/ 5

Better Than Avg

measures

Worse Than Avg

measures

Short-Stay Residents (Rehab / Post-Acute)

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility91.8%

Better than Avg

Here

91.8%

79.8%

78.1%

Forsyth

71.8%

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility93.3%

Better than Avg

Here

93.3%

82.0%

80.6%

Forsyth

83.0%

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility2.9%

Worse than Avg

Here

2.9%

1.6%

1.4%

Forsyth

1.2%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

Detailed Medicare record · up to 3-year lookback

10findings in history

Latest survey: 1 · well below NC avg (5.6)

Arbor Acres has a manageable inspection record with 10 deficiencies across three surveys, primarily involving fire safety systems, electrical systems, and building maintenance. All issues have been corrected by the facility. However, generator problems recurred in both 2023 and 2025 surveys, suggesting potential ongoing challenges with emergency power systems. No complaints were filed by families, indicating general satisfaction with care quality.

Mar 17, 2026Routine2 findings

0851Potential for harm · WidespreadCorrected

Administration Deficiencies

Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Mar 20, 2025Routine2 findings

0345Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Nov 9, 2023Routine6 findings

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Arbor Acres United Methodist Retirement Community

Organization Type

nonprofit

Ownership & Management

Key personnel

Byrd, ElizabethOfficer / DirectorByrd, ElizabethManagerByrd, ElizabethAdp of the Snf

Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(336) 724-7921

1250 Arbor Road

Winston Salem, NC 27104

Get Directions View on Google Maps

References & Resources

Medicare Care Compare

Official Medicare quality ratings, inspections & staffing data

Google Maps

Photos, directions & neighborhood info

Google Reviews

6 reviews from families & visitors

Medicare data downloads

Original nursing home datasets

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.