Apple Rehab Uncasville
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
Below average in CT · Below recommended RN staffing · $16,065 in fines
What this means for your family
While the physical therapy team is frequently praised for their effectiveness, the facility has a concerning history of reports regarding understaffing and safety lapses. We strongly recommend that you visit in person, observe the staff-to-resident ratio during off-hours, and ask specific questions about their fall prevention protocols before making a decision.
Google Reviews
Google Reviews
24 reviews on Google“Apple Rehab Uncasville receives highly polarized feedback, with some families praising the physical therapy team and individual staff members, while others report serious concerns regarding neglect and facility safety. While some reviewers highlight successful rehabilitation outcomes, recurring reports of chronic understaffing, poor communication, and safety lapses suggest significant inconsistencies in the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Skilled physical and occupational therapy teams
- Some individual nurses and CNAs described as caring
- Clean and well-maintained physical environment
Concerns
- Chronic understaffing leading to poor care (mentioned by 4 reviewers)
- Poor communication and difficulty reaching staff (mentioned by 3 reviewers)
- Safety and fall prevention lapses (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 27 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure residents receive timely assistance when they call for help?
- 2I noticed some concerns regarding communication; what is the best way for family members to get regular updates on their loved one's care and reach staff when needed?
- 3With the physical therapy team being a noted strength, how do you integrate those services into a resident's daily routine to help them maintain their mobility?
- 4What steps is the facility taking to improve the variety and engagement of the daily activities program for residents?
- 5How does the nursing team manage fall prevention and safety monitoring, particularly during shift changes or busier times of the day?
- 6Could you walk me through how feedback from families is incorporated into your care planning, especially regarding concerns about dining and meal experiences?
Personalized based on this facility's data
Key Review Excerpts
“The PT crew is awesome so is it OT”
“They had her in a wheelchair sitting by the nurses station all day. No interaction with anyone. It is pathetic.They don't put alarms on the beds so people who are fall risks end up on the floor.”
“I could write a book on why this facility shouldn’t be taking people in and how my father was neglected while there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
9
measures
2
measures
1
measures
Residents vaccinated for the flu
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on antipsychotic medication
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns of deficiencies with 18 complaint-triggered violations, indicating families have filed reports about care issues. The most recurring problems involve nursing care quality, abuse/neglect protection, and safety hazards. Recent violations in 2025 show ongoing issues with resident rights and care standards, suggesting problems persist despite corrections. While all deficiencies show correction dates, the frequency of complaints and repeated violations in core care areas warrant careful consideration during visits.
Dec 16, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Jun 3, 2025Complaint1
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Feb 10, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Jan 22, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Administration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Sep 16, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Mar 14, 2024Routine15
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Miscellaneous Deficiencies
Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper storage of liquid oxygen.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Federal Penalties
Fine
Feb 5, 2024
$16,065
Ownership & Operations
Who Operates This Facility
Apple Rehab Uncasville
for profit
Chain Affiliation
Apple Rehab
20 facilities nationwide
Chain avg rating: 2.1/5 · Rank 10 of 20
Ownership & Management
Owners
Foley, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit apple-rehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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