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Nursing HomeMedicaid

Beechwood Health & Rehabilitation Center

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

31 Vauxhall Street, New London, CT 0632060 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 71 Google reviews

5
4
3
2
1
Beechwood Health & Rehabilitation Center Nursing Home in New London, CT — Street View
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What this means for your family

Beechwood is highly regarded for its clean environment and compassionate staff, making it a strong contender for short-term rehab. However, families should be aware of reports regarding inconsistent response times and potential understaffing; we strongly recommend touring the facility and asking specifically about staffing ratios during weekends and evenings.

Google Reviews

Google Reviews

71 reviews on Google
Beechwood Health & Rehabilitation Center receives high praise for its compassionate nursing staff, clean environment, and effective physical therapy programs. However, some families and former patients report significant concerns regarding understaffing, slow response times, and inconsistent care quality, particularly for those requiring specialized memory care.

Quality Themes

Tap a score for details
Food9.0Staff7.0Clean9.0Activities8.0Meds3.0Memory2.0Comms5.0ValueN/A

Strengths

  • Compassionate and attentive nursing staff
  • Clean and well-maintained facility
  • Effective physical and occupational therapy
  • Welcoming, family-like atmosphere

Concerns

  • Understaffing and slow call-bell response times (mentioned by 3 reviewers)
  • Inconsistent quality of care and hygiene practices (mentioned by 2 reviewers)
  • Poor communication and responsiveness from administration (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'18(4)'20(2)'22(2)'24(2)'26(18)

Distribution · 62 analyzed

5
54
4
2
3
0
2
2
1
4

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that some families have noted challenges with call-bell response times, what specific protocols or technology do you use to ensure residents receive timely assistance?
  • 2With medication management being a critical priority, could you walk me through your process for ensuring accuracy and oversight for residents?
  • 3How does your team foster a personalized, family-like atmosphere while balancing the demands of a 60-resident facility?
  • 4Since you have a dedicated therapy team, how do you integrate physical and occupational therapy into a resident's daily routine to help them maintain their independence?
  • 5How do you ensure consistent communication and responsiveness between your administrative team and the families of your residents?
  • 6What specialized training or engagement strategies are in place for residents who require memory care support?

Personalized based on this facility's data


Key Review Excerpts

The staff that cared for me was kind, skilled, and efficient. I saw this with not only me but with all the residents.

Rehab patient · 2025★★★★★

Understaffed, very poor response time (30 mins if you're lucky), horrible sanitary practices (mishandled urinals), I was freezing most of the time. The wrong place for anyone with dementia

Rehab patient · 2026★★☆☆☆

I can’t stress enough how empathetic and supportive the Beechwood team was throughout that entire process. Gina was absolutely amazing and helped us through the long and exha

Long-term resident's family · 2026★★★★★
Source: 71 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.95hrs
OK
Registered nurses for medical care
Total Nursing
3.90hrs
95%
All nurses + aides combined

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

9

measures

Worse Than Avg

6

measures

Mixed Results

2

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.8%
Better than Avg
Here
1.8%
US
12.1%
CT
19.7%
Southeastern ct
10.1%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility78.0%
Worse than Avg
Here
78.0%
US
93.4%
CT
88.0%
Southeastern ct
89.5%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility23.6%
Worse than Avg
Here
23.6%
US
15.4%
CT
17.8%
Southeastern ct
17.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CT
93.5%
Southeastern ct
93.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility22.0%
Worse than Avg
Here
22.0%
US
15.3%
CT
17.4%
Southeastern ct
19.9%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.0%
Better than Avg
Here
13.0%
US
19.5%
CT
17.4%
Southeastern ct
16.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility47.4%
Worse than Avg
Here
47.4%
US
81.8%
CT
71.0%
Southeastern ct
65.1%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.4%
Better than Avg
Here
84.4%
US
79.7%
CT
69.7%
Southeastern ct
73.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.2%
Better than Avg
Here
1.2%
US
1.6%
CT
1.5%
Southeastern ct
1.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
Near state avg (12.8)
11 complaint-triggered

Families have filed multiple complaints against this facility, with recurring concerns about protection from abuse and neglect appearing across several surveys from 2023 to 2025. The facility has persistent issues with care planning, daily living assistance, and fire safety systems that appear repeatedly despite corrections. While all deficiencies show correction dates, the pattern of similar problems returning suggests ongoing challenges with maintaining consistent quality care standards.

Nov 21, 2025Complaint
3
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Jun 26, 2025Routine
11
0567Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0500Potential for harm · IsolatedCorrected

Services Deficiencies

Meet other general requirements that are deficient.

0712Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Jun 26, 2025Complaint
2
0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

0610Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

Sep 20, 2023Complaint
1
0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

May 10, 2023Complaint
3
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0730Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

Apr 20, 2023Complaint
2
0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Beechwood Health & Rehabilitation Center

Organization Type

for profit

Ownership & Management

Owners

Dennehy, Raymond

Owner

Kirchick, Joel

Owner

Vera, Steven

Owner

Key personnel

Berkadia Commercial Mortgage LLC5% or Greater Mortgage InterestWachusett Ventures LLCManagerDoherty, LaurenManagerLopatosky, JosephManagerMunson, BrandonManager
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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