Apple Rehab Laurel Woods
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 23 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (2/5 stars)
- Above-median deficiencies (24 vs median 12)
Bottom 25% in CT · Below recommended RN staffing · Worst in APPLE REHAB chain · $82,047 in fines · Abuse citation
What this means for your family
While the facility has a strong reputation for its recreation and therapy programs, the recurring reports of communication barriers and neglect are significant red flags. We strongly recommend visiting in person during off-hours to observe staff responsiveness and speaking directly with current residents' families to verify current care standards.
Google Reviews
Google Reviews
23 reviews on Google“Reviews for Apple Rehab Laurel Woods are highly polarized, ranging from praise for friendly staff and engaging activities to severe allegations of neglect and unprofessionalism. While some families report positive experiences with therapy and attentive care, others cite significant concerns regarding communication, cleanliness, and staff responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Friendly and accommodating nursing staff
- Engaging recreation and activities department
- Effective rehabilitation therapy team
- Clean and well-maintained facility environment
Concerns
- Neglect and poor responsiveness to patient needs (mentioned by 3 reviewers)
- Poor communication with family members (mentioned by 2 reviewers)
- Understaffing and slow response times (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard great things about your recreation department; what kind of daily activities or social events do you have planned for residents?
- 2How does the nursing team ensure that every resident's specific needs are met promptly, especially during busy shifts?
- 3What is your process for keeping family members updated on a loved one's health and daily well-being?
- 4Since we want to ensure a comfortable dining experience, could you tell us more about the meal planning and nutritional variety provided?
- 5How does the facility manage medical emergencies or changes in care needs during the overnight hours?
- 6We noticed some praise for the cleanliness of the facility; how does your team maintain the environment for the residents?
Personalized based on this facility's data
Key Review Excerpts
“The Recreation Dept here is amazing. The entire therapy staff is also exceptional. I am very happy with my stay here.”
“Luckily the staff here was really nice to her. She said someone stopped in to give her a newspaper every morning and they even took her order for meals and painted her nails.”
“Understaffed, kitchen staff are lazy, d ishes are not pick until the next meal time.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents needing more daily help over time
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for the flu
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Apple Rehab Laurel Woods shows serious concerns with 22 complaint-triggered deficiencies indicating families have filed reports about problems including protection from abuse and neglect, resident safety, and appropriate care delivery. The facility has recurring issues across multiple years with abuse/neglect protection, safety hazards, and providing proper treatment according to care orders. While the facility reports correcting deficiencies when cited, the persistent pattern of similar problems suggests ongoing quality challenges that warrant careful consideration.
Apr 30, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 11, 2025Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 26, 2025Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 13, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Sep 4, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
May 31, 2024Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Environmental Deficiencies
Keep all essential equipment working safely.
Federal Penalties
Fine
May 31, 2024
$8,021
Fine
Mar 14, 2024
$56,534
Ownership & Operations
Who Operates This Facility
Apple Rehab Laurel Woods
for profit
Chain Affiliation
Apple Rehab
20 facilities nationwide
Chain avg rating: 2.1/5 · Rank 18 of 20 (Worst)
Ownership & Management
Owners
Foley, Brian
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
23 reviews from families & visitors
Official Website
Visit apple-rehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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Leeway, INC
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