Anaheim Healthcare Center, LLC
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 168 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking specialized rehabilitation or Vietnamese-language support, as the therapy and cultural programming are major strengths. However, families should closely monitor communication with the social work department and verify that medication schedules are being strictly followed, as some reviewers have noted lapses in these areas.
Google Reviews
Google Reviews
168 reviews on Google“Families considering Anaheim Healthcare Center will find a facility highly praised for its exceptional physical therapy team and its ability to accommodate Vietnamese-speaking residents with culturally specific food and activities. While many reviewers laud the attentive nursing and CNA staff, there are recurring concerns regarding inconsistent communication from administration and occasional delays in medication or response times during weekend shifts.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional rehabilitation and physical therapy teams
- Strong support for Vietnamese-speaking residents
- Attentive and compassionate CNA and nursing staff
- Clean and well-maintained facility
Concerns
- Inconsistent communication from administration and social workers (mentioned by 4 reviewers)
- Slow response times to call lights or requests during off-hours/weekends (mentioned by 3 reviewers)
- Inconsistency in food quality and dietary adherence (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 175 analyzed
How They Respond to Reviews
The owner provides highly personalized responses that frequently name-drop specific staff members mentioned in the reviews. They use a warm, professional tone and emphasize the honor of providing care to families.
Questions for Your Tour
- 1We were so happy to see how much the management team engages with feedback online; how does the administration typically communicate important updates or changes to families?
- 2With such a strong reputation for your physical therapy and rehab teams, how do you tailor rehabilitation plans to meet each resident's specific recovery goals?
- 3Since we value clear communication, what is the best way for us to stay in touch with the social workers and nursing staff regarding our loved one's care?
- 4How does the nursing team ensure that call lights and resident requests are addressed promptly during the overnight hours and on weekends?
- 5We noticed your wonderful support for the Vietnamese-speaking community; how do you ensure language needs are met across all departments like dietary and activities?
- 6How do you ensure that specific dietary needs and meal preferences are consistently followed by the kitchen staff every day?
Personalized based on this facility's data
Key Review Excerpts
“The rehab team helps me getting stronger everyday. I thank nurses, cnas, receptionists, resident relations and all other staff taking a good care of me and so attentive to me.”
“As a Vietnamese family, one of my biggest concerns was finding a program where my mother could feel truly heard and understood despite the language barrier. Tiffani reassured me that her needs would be met.”
“The therapy team were all amazing. Thank you all and now I'm off to continue my recovery at home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
1
measures
5
measures
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 135 deficiencies across 21 surveys, including many triggered by family complaints. The most persistent problems involve infection control, medication management, and food service quality. Issues span from resident dignity and safety to clinical care, with recent complaints in 2025 about infection control and treatment quality, suggesting ongoing operational challenges despite reported corrections.
Sep 16, 2025Complaint2
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Aug 21, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 23, 2025Complaint2
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Jun 20, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
May 22, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Apr 14, 2025Routine26
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Administration Deficiencies
Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Infection Control Deficiencies
Implement a program that monitors antibiotic use.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Environmental Deficiencies
Keep all essential equipment working safely.
Egress Deficiencies
Provide rooms that can be unlocked from inside without a key.
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Provide family notifications of emergency plan.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Federal Penalties
Fine
May 22, 2025
$9,278
Ownership & Operations
Who Operates This Facility
Anaheim Healthcare Center, LLC
for profit
Chain Affiliation
David Johnson
47 facilities nationwide
Chain avg rating: 3.2/5 · Rank 36 of 45
Ownership & Management
Owners
Anaheim Healthcare Center LLC
Owner · Organization
Marmur, Eli
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
168 reviews from families & visitors
Official Website
Visit anaheimhealthcare.com
Medicare data downloads
Original nursing home datasets
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