Anaheim Crest Nursing Center
Strong Medicare quality ratings; families often praise compassionate and kind cna staff. Still worth an in-person visit.
based on 61 Google reviews

Watch Anaheim Crest Nursing Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
This facility is excellent for rehabilitation and provides wonderful support for Korean-speaking families. However, you must closely monitor medication administration and ensure that nursing staff are responding promptly to call lights, as these are documented areas of failure.
Google Reviews
Google Reviews
61 reviews on Google“Families often praise the facility for its compassionate CNA staff and its specialized ability to serve the Korean-speaking community. However, there are serious, recurring reports regarding medication management errors, delayed responses to call buttons, and inconsistent nursing professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind CNA staff
- Strong rehabilitation and physical therapy teams
- Clean and well-maintained environment
- Specialized services for the Korean community
Concerns
- Medication management errors and delays (mentioned by 3 reviewers)
- Slow response to call buttons/emergency calls (mentioned by 3 reviewers)
- Inconsistent nursing professionalism and communication (mentioned by 3 reviewers)
- Maintenance of medical equipment (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 50 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We are so glad to hear how much the Korean community is supported here; what specific cultural programs or language services are available for residents?
- 2Since we want to ensure everything runs smoothly with daily care, what is your process for ensuring medications are administered accurately and on schedule?
- 3How do you train your nursing team to ensure consistent communication with families regarding changes in a resident's condition?
- 4What is the protocol for responding to call buttons, and how do you ensure staff can reach a resident quickly during the night?
- 5We've heard wonderful things about your physical therapy team; can you tell us more about how the rehab program integrates into a resident's daily routine?
- 6What kind of daily activities or social events are planned to keep residents engaged and active in the community?
Personalized based on this facility's data
Key Review Excerpts
“The staff I meet are those on the 3-11pm shift. Without exception, every single one of them is so, so, kind and treats me and my dad like family.”
“I was admitted Nov 15th. Pain meds were withheld for 4 days. They offered me Tylenol which is useless for a fractured femur”
“My grandma had fallen off the bed, how long had she been on the floor asking for help?! And no one from the hospital would tell us the details”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with 63 deficiencies across multiple surveys, including families filing complaints about serious care issues like pressure ulcer care, respiratory treatment, and medication management. The most recurring problems involve resident rights violations, medication management, and nutrition services, with the same deficiencies repeatedly appearing across surveys from 2021 to 2025, suggesting persistent operational challenges that warrant careful scrutiny during visits.
Mar 25, 2026Complaint1
Resident Rights Deficiencies
Keep residents' personal and medical records private and confidential.
Mar 19, 2026Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Jul 29, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jun 25, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Jun 25, 2025Complaint5
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Quality of Life and Care Deficiencies
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Aug 8, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Ownership & Operations
Who Operates This Facility
Anaheim Crest Nursing Center
for profit
Chain Affiliation
Cambridge Healthcare Services
32 facilities nationwide
Chain avg rating: 2.6/5 · Rank 2 of 31 (Best)
Ownership & Management
Owners
Win Win Enterprises, LLC
Owner · Organization
Wolff Living Trust Dtd 03/09/2000
Owner · Organization
Deutsch, Baruch
Owner
Shersher Lp
Owner · Organization
The Wintner Living Trust Dated 7/08/1992
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
61 reviews from families & visitors
Official Website
Visit anaheimcrest.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Park Anaheim Healthcare Center
< 1 miNursing Home · Anaheim, CA
Harvest Retirement
< 1 miAssisted Living · Buena Park, CA
Buena Vista Care Center
3.4 miNursing Home · Anaheim, CA
La Palma Nursing Center
4.0 miNursing Home · Anaheim, CA
Mission Palms Healthcare Center
4.2 miNursing Home · Westminster, CA
Alta Gardens Care Center
6.0 miNursing Home · Garden Grove, CA