Public Google reviewers rate this highly and often mention compassionate and attentive leadership. Schedule a visit to confirm the fit.
based on 42 Google reviews

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Public Google reviewers rate Brookdale Anaheim highly. Reviewers highlight: compassionate and attentive leadership, engaging resident activities and outings. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.
Families often praise the facility for its exceptionally kind leadership and a warm, community-focused atmosphere with engaging activities. However, there are significant concerns regarding hidden fees, inconsistent cleanliness, and occasional reports of understaffing that can impact the quality of care.
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Distribution · 42 analyzed
The owner uses highly templated, formulaic responses that rely on corporate jargon. While they address the star rating, they rarely engage with the specific details of the complaints, instead pivoting to standardized statements about commitment to care.
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Key Review Excerpts
“As a healthcare provider, I have ALOT of daily interactions with many Assisted Living Facilities. I can honestly say that this Brookdale is one of the BEST I’ve worked with in over 20 years of experience.”
“Troy Byington has been our director here at Anaheim, California for 3 years, and we here at Brookdale Anaheim hope he will be here for many years. I've been a resident here for 8 years.”
“The initial tour was great and they are very nice, making a lot of promises, but ultimately cleanliness and responsible care are not prioritized here. Additionally, while the initial cost draws you in, there are a LOT of hidden fees”
Source: CA Community Care Licensing Division
This report details a follow-up investigation conducted regarding five allegations: inadequate laundry services, failure to assist with cleaning, odor, inappropriate comments, and lack of dignity. Based on the evidence gathered during the visit, all allegations were found to be Unsubstantiated.
This report details an investigation into multiple allegations of resident neglect, illegal eviction, and failure to meet resident needs. The investigator found that the allegations were unsubstantiated based on resident interviews, staff interviews, and facility observations. No specific deficiencies were cited in the report.
This report details an investigation into multiple allegations of resident neglect, illegal eviction, and failure to meet resident needs. The investigator found that the allegations were unsubstantiated based on resident interviews, staff interviews, and facility observations. No specific deficiencies were cited in the report.
This report details an investigation into a complaint alleging that the facility served contaminated food to residents. The investigation found insufficient evidence to prove or disprove the allegation, resulting in the finding that the complaint is unsubstantiated. No health or safety violations were observed during the site visit.
This report details an investigation into a complaint alleging that the facility served contaminated food to residents. The investigation found insufficient evidence to prove or disprove the allegation, resulting in the finding that the complaint is unsubstantiated. No health or safety violations were observed during the site visit.
This report details a complaint investigation conducted on 07/30/2025 regarding allegations of staff causing injury, failure to seek timely medical attention, and failure to prevent a fall during transfer. The investigation found no evidence to substantiate any of the allegations, resulting in an 'Unsubstantiated' finding.
The facility underwent an unannounced annual inspection on July 17, 2025. The inspection covered the interior and exterior of the three-story building, including resident rooms, common areas, and courtyards. The report indicates that no deficiencies were noted during this inspection.
This report details two separate complaint investigations conducted on the facility. The allegation of unlawful eviction was found to be UNFOUNDED because the resident was in breach of the Residency Agreement due to unpaid rent. The second allegation regarding the failure to safeguard personal items was deemed UNSUBSTANTIATED due to insufficient evidence.
Summerville at Fairwood Manor LLC; Emeritus CORP
TROY BYINGTON
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Visit marbellaanaheim.seniorlivingnearme.com
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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