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Assisted Living

Brookdale Anaheim

Families consistently rate this highly — reviewers highlight compassionate and attentive leadership. Schedule a visit to confirm the fit.

200 N Dale St, Northwest Anaheim · Anaheim, CA 92801140 bedsLicensed & Active
Google rating
4.1/5

based on 41 Google reviews

5
4
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Brookdale Anaheim Assisted Living in Anaheim, CA — Street View
Street View

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What this means for your family

This facility is highly regarded for its leadership and vibrant activity calendar, which can greatly improve a senior's quality of life. However, families should perform a rigorous financial audit of all potential 'hidden fees' and closely monitor cleanliness standards during their visits.

Google Reviews

Google Reviews

41 reviews on Google
Families often praise the facility for its exceptionally kind leadership and a warm, community-focused atmosphere with engaging activities. However, there are significant concerns regarding hidden fees, inconsistent cleanliness, and occasional reports of understaffing that can impact the quality of care.

Quality Themes

Tap a score for details
Food5.0Staff8.0Clean4.0Activities9.0MedsN/AMemoryN/AComms7.0Value3.0

Strengths

  • Compassionate and attentive leadership
  • Engaging resident activities and outings
  • Friendly and helpful care staff
  • Welcoming, home-like atmosphere

Concerns

  • Hidden fees and high costs
  • Inconsistent cleanliness and maintenance (mentioned by 2 reviewers)
  • Staffing levels and responsiveness (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'19(5)'21(3)'23(6)'25(3)'26(8)

Distribution · 42 analyzed

5
30
4
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2
1
6

How They Respond to Reviews

33%response rate
Generic

The owner uses highly templated, formulaic responses that rely on corporate jargon. While they address the star rating, they rarely engage with the specific details of the complaints, instead pivoting to standardized statements about commitment to care.

Questions for Your Tour

  • 1It's wonderful to see such a welcoming, home-like atmosphere here; how do you ensure that the sense of community stays consistent as the facility grows?
  • 2We've heard great things about your resident outings and activities; could you walk us through what a typical weekly schedule looks like for someone living here?
  • 3How does the leadership team work with the care staff to ensure that everyone is responsive to residents' needs, especially during busy shifts?
  • 4Could you explain the full breakdown of monthly costs, including any additional fees for services or supplies, so we can have a clear picture of the long-term budget?
  • 5What are your specific protocols for managing medical emergencies or sudden changes in a resident's health after hours?
  • 6What is the current routine for housekeeping and facility maintenance to ensure the common areas and private rooms stay consistently clean and well-kept?

Personalized based on this facility's data


Key Review Excerpts

As a healthcare provider, I have ALOT of daily interactions with many Assisted Living Facilities. I can honestly say that this Brookdale is one of the BEST I’ve worked with in over 20 years of experience.

Healthcare provider · 2024★★★★★

Troy Byington has been our director here at Anaheim, California for 3 years, and we here at Brookdale Anaheim hope he will be here for many years. I've been a resident here for 8 years.

Long-term resident · 2023★★★★★

The initial tour was great and they are very nice, making a lot of promises, but ultimately cleanliness and responsible care are not prioritized here. Additionally, while the initial cost draws you in, there are a LOT of hidden fees

Family member of former resident · 2026★★☆☆☆
Source: 41 Google reviews

State Inspection History

State Inspections

Source: CA Community Care Licensing Division

40total
8 Type A— immediate health risk
9 Type B— non-compliance
Clean record— no deficiencies found
Jan 23, 2026Complaint
Clean

This report details a follow-up investigation conducted regarding five allegations: inadequate laundry services, failure to assist with cleaning, odor, inappropriate comments, and lack of dignity. Based on the evidence gathered during the visit, all allegations were found to be Unsubstantiated.

Nov 6, 2025Complaint
Clean

This report details an investigation into multiple allegations of resident neglect, illegal eviction, and failure to meet resident needs. The investigator found that the allegations were unsubstantiated based on resident interviews, staff interviews, and facility observations. No specific deficiencies were cited in the report.

Nov 6, 2025Complaint
Clean

This report details an investigation into multiple allegations of resident neglect, illegal eviction, and failure to meet resident needs. The investigator found that the allegations were unsubstantiated based on resident interviews, staff interviews, and facility observations. No specific deficiencies were cited in the report.

Oct 13, 2025Complaint
Clean

This report details an investigation into a complaint alleging that the facility served contaminated food to residents. The investigation found insufficient evidence to prove or disprove the allegation, resulting in the finding that the complaint is unsubstantiated. No health or safety violations were observed during the site visit.

Oct 13, 2025Complaint
Clean

This report details an investigation into a complaint alleging that the facility served contaminated food to residents. The investigation found insufficient evidence to prove or disprove the allegation, resulting in the finding that the complaint is unsubstantiated. No health or safety violations were observed during the site visit.

Jul 30, 2025Complaint
Clean

This report details a complaint investigation conducted on 07/30/2025 regarding allegations of staff causing injury, failure to seek timely medical attention, and failure to prevent a fall during transfer. The investigation found no evidence to substantiate any of the allegations, resulting in an 'Unsubstantiated' finding.

Jul 17, 2025Inspection
Clean

The facility underwent an unannounced annual inspection on July 17, 2025. The inspection covered the interior and exterior of the three-story building, including resident rooms, common areas, and courtyards. The report indicates that no deficiencies were noted during this inspection.

Jun 3, 2025Complaint
Clean

This report details two separate complaint investigations conducted on the facility. The allegation of unlawful eviction was found to be UNFOUNDED because the resident was in breach of the Residency Agreement due to unpaid rent. The second allegation regarding the failure to safeguard personal items was deemed UNSUBSTANTIATED due to insufficient evidence.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Summerville at Fairwood Manor LLC; Emeritus CORP

Administrator

TROY BYINGTON

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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