Anaheim Crown Plaza
Families consistently rate this highly — reviewers highlight compassionate and dedicated nursing staff. Schedule a visit to confirm the fit.
based on 14 Google reviews
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What this means for your family
This facility is an excellent choice for families seeking a compassionate, person-centered environment, particularly for those needing end-of-life care or post-hospitalization support. The staff is the facility's greatest asset. While recent reviews are overwhelmingly positive, you may want to ask about current protocols for facility maintenance and laundry services to ensure any past issues with odors or equipment have been resolved.
Google Reviews
Google Reviews
14 reviews on Google“Families can expect a deeply compassionate and caring environment, with multiple reviewers praising the staff's ability to provide comfort during end-of-life care and recovery. While the facility is noted for its clean building and professional administration, one reviewer noted past issues with odors and maintenance of resident laundry facilities.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and dedicated nursing staff
- Clean and well-maintained building
- Professional and knowledgeable administration
- Positive environment for post-hospitalization rehab
Concerns
- Odors in hallways and laundry maintenance
Rating Trends
Tap a year to see what changed
Distribution · 15 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the administration is very professional and knowledgeable; how does the leadership team stay involved with the residents' daily well-being?
- 2With the nursing staff being so highly regarded for their compassion, how do they coordinate care specifically for residents transitioning from a hospital stay?
- 3What steps are taken daily to ensure the hallways and common areas remain fresh and well-maintained for the residents?
- 4Could you tell me more about the laundry and housekeeping schedule to ensure everything stays as clean as the building appears?
- 5What kind of social activities or daily outings are available to help residents stay engaged with the community?
- 6In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
Personalized based on this facility's data
Key Review Excerpts
“They took care of my mother for the last 3 years of her life. I can't say enough about the team. They went above and beyond to make her comfortable in her last few years.”
“Cammy and her team were really a blessing to our family when my 98 year old Grandma broke her hip and couldn't live by herself anymore.”
“Experienced and attentive staff. They are very positive. My brother requires a two person assist and they respond faster than the Skilled Nursing Facility.”
State Inspection History
State Inspections
Source: CA Community Care Licensing Division
May 12, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Apr 29, 2026ComplaintClean
COMPLAINT INVESTIGATION REPORT
Jan 15, 2026ComplaintClean
This report details an investigation into a complaint alleging that staff withheld resident P&I monies. The investigation found that the allegation was unfounded. Evidence reviewed, including documentation and staff interviews, indicated that the facility does not manage resident cash resources, and the payee handles these funds.
Oct 31, 2025OtherClean
The facility underwent an unannounced health and safety case management visit following an Incident Report. The Licensing Program Analyst conducted a tour and performed health and safety checks on residents in care. No health and safety violations were noted during this visit.
Oct 14, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Oct 13, 2025ComplaintClean
COMPLAINT INVESTIGATION REPORT
Aug 22, 2025ComplaintClean
The investigation substantiated allegations of sexual misconduct and financial abuse involving staff and residents. Two Type A deficiencies were cited, indicating immediate risks to resident safety and rights. The facility must retrain all staff on resident rights and correct these serious violations immediately.
Aug 4, 2025InspectionClean
The facility underwent a required annual inspection and was found to have two deficiencies. One Type B deficiency relates to improper hot water temperature controls in resident restrooms, and the other Type B deficiency concerns staff training compliance, as several staff members were missing required annual training hours.
Ownership & Operations
Who Operates This Facility
Kincaid Senior Living INC
KIM N KINCAID
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
14 reviews from families & visitors
Official Website
Visit anaheimcrownplaza.com
Medicare data downloads
Original nursing home datasets
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