Assisted Living

American House Troy

Name: Public quality & inspection record for American House Troy
Creator: EveryPlace
License: https://everyplace.care/research-policy

Public Google reviewers rate this highly and often mention warm, welcoming administrative and admissions staff. Schedule a visit to confirm the fit.

2300 Grand Haven Dr., Troy, MI 48083|Reported capacity: 147|Licensed & active

Google rating

4.6/5

based on 42 Google reviews

(248) 436-4621 Directions Website

Street View

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What this means for your family

Public Google reviewers rate American House Troy highly. Reviewers highlight: warm, welcoming administrative and admissions staff, active and engaging social calendar. Reviewer identity is not verified, and online reviews may not capture everything. Schedule a visit to assess the fit directly.

Google Reviews

45 public Google reviews available

American House Troy is generally well-regarded for its active social environment, pet-friendly policies, and helpful administrative staff, particularly in the admissions process. However, families have raised recurring concerns regarding the quality and nutritional value of the dining program, as well as occasional inconsistencies in staffing levels that impact meal service.

Quality Themes

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Strengths

Warm, welcoming administrative and admissions staff
Active and engaging social calendar
Pet-friendly environment
Clean and well-maintained facilities

Concerns

Poor quality and nutritional value of meals (mentioned by 3 reviewers)
Staffing shortages impacting meal delivery and service (mentioned by 2 reviewers)

Rating Trends

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Distribution · 45 analyzed

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

1I noticed your team is very responsive to feedback online; how do you incorporate family suggestions into your daily operations?
2With such a vibrant social calendar, what are some of the most popular activities or clubs that residents are currently participating in?
3We understand that dining is a major part of community life; what steps are you taking to enhance the variety and nutritional quality of the meal service?
4How are you currently managing staffing levels to ensure that residents receive timely assistance during meal times and throughout the day?
5Since you are a pet-friendly community, what is the process for integrating a resident's pet into the facility, and are there specific designated areas for them?
6How does your nursing team handle medical emergencies or urgent health changes, especially during evening or weekend hours?

Personalized based on this facility's data

Key Review Excerpts

“Lois was so fantastic! She calmed our reservations about mom being in a home with many people. It is exactly what she needed, she needed companionship, she's a totally different person!”

Family member · 2026★★★★★

“My father lives at the American House in Troy, Michigan and these are the types of meals they have been serving. Do they really think this is acceptable? For what these people pay to live there this should never happen.”

Resident's daughter · 2025★☆☆☆☆

“The staff at American House Troy have been wonderful. The administration staff has helped to make our adjustment easy as possible. Maintenance has been very helpful.”

Resident · 2024★★★★★

Source: 45 Google reviews in the current analysis set

Ownership & Operations

Who Operates This Facility

Owner / Operator

Ah Troy Subtenant, LLC

Source: State licensing data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

(248) 436-4621

americanhouse.com

2300 Grand Haven Dr.

Troy, MI 48083

Get Directions View on Google Maps

References & Resources

Google Maps

Photos, directions & neighborhood info

Google Reviews

42 reviews from families & visitors

Official Website

Visit americanhouse.com

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.