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Nursing HomeMedicaid Investigative

Alvarado Care Center

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

1154 S.alvarado St, Pico-Union · Los Angeles, CA 9000672 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
4.2/5

based on 44 Google reviews

5
4
3
2
1
Alvarado Care Center Nursing Home in Los Angeles, CA — Street View
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4/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (26 vs median 13.0)

Bottom 25% in CA · Below recommended RN staffing · Low staff turnover (stable workforce) · Worst in HELENE MAYER chain · $52,457 in fines

Source: Medicare data

What this means for your family

This facility shows a concerning downward trend in quality, with recent reviews alleging severe neglect and hygiene issues. While the rehabilitation program has historically been a major strength, families should prioritize an in-person inspection of hygiene standards and medical oversight before committing.

Google Reviews

Google Reviews

44 reviews on Google
Families seeking rehabilitation services may find success here, as several reviewers praise the facility's effectiveness in helping patients return home. However, there are extremely serious allegations regarding patient neglect, hygiene, and staff conduct that should be investigated thoroughly. While some find the staff friendly and the environment clean, others report significant issues with medical oversight and food quality.

Quality Themes

Tap a score for details
Food3.0Staff5.0CleanN/AActivitiesN/AMeds2.0MemoryN/AComms6.0ValueN/A

Strengths

  • Effective rehabilitation and therapy services
  • Friendly and attentive nursing staff
  • Clean and well-maintained environment
  • Welcoming and professional administration

Concerns

  • Allegations of patient neglect and hygiene issues (mentioned by 2 reviewers)
  • Inconsistent food quality and temperature (mentioned by 3 reviewers)
  • Lack of adequate medical/doctor oversight (mentioned by 2 reviewers)
  • Unprofessional or rude staff behavior (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

2344.32020(3)3.22021(5)4.92022(8)5.02023(13)3.52024(6)3.72025(6)3.52026(4)

Distribution · 45 analyzed

5
33
4
2
3
3
2
1
1
6

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard great things about your rehabilitation and therapy services; could you tell us more about how that program works for new residents?
  • 2Since we want to ensure everything is consistent, what is your process for managing daily medications and ensuring they are administered accurately?
  • 3How do you ensure that meals are served at the right temperature and that the dining experience is enjoyable for everyone?
  • 4What specific steps does your team take to maintain high standards of personal hygiene and daily care for all residents?
  • 5In the event of a medical emergency during the night, what is the protocol for getting doctor oversight or immediate care?
  • 6We noticed your administration team is very professional; how do you encourage that welcoming atmosphere among the floor staff as well?

Personalized based on this facility's data


Key Review Excerpts

He had been to three nursing homes prior and the care and attention he received here helped him return home! Staff were very involved in his care and communicated with me constantly.

Rehab patient's family · 2023★★★★★

I watched as the staff willingly left patients they didn’t like to sit in their feces and urine. DO NOT SEND YOUR FAMILY HERE.

Visitor · 2025☆☆☆☆

They saved my life, then they showed me how to live it, when my attempts at independence failed they were always there to catch me.

Former resident · 2022★★★★★
Source: 44 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.44hrs
59%
Registered nurses for medical care
Total Nursing
3.98hrs
97%
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
22%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

11

measures

Worse Than Avg

3

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility38.5%
Worse than Avg
Here
38.5%
US
15.4%
CA
11.6%
Los angeles
11.4%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility6.8%
Better than Avg
Here
6.8%
US
19.4%
CA
10.7%
Los angeles
9.7%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility7.5%
Better than Avg
Here
7.5%
US
15.3%
CA
10.5%
Los angeles
9.5%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility10.9%
Worse than Avg
Here
10.9%
US
5.3%
CA
4.1%
Los angeles
4.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Los angeles
99.1%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.1%
Mixed vs Avgs
Here
13.1%
US
19.5%
CA
13.7%
Los angeles
10.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility96.5%
Better than Avg
Here
96.5%
US
79.7%
CA
93.2%
Los angeles
92.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.1%
Better than Avg
Here
97.1%
US
81.8%
CA
94.2%
Los angeles
94.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility10.9%
Worse than Avg
Here
10.9%
US
1.6%
CA
1.5%
Los angeles
1.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

26deficiencies
3penalties
Well above state avg (15.4)
25 complaint-triggered
$52,457 in fines

This facility has 84 deficiencies over 14 surveys with 25 triggered by family complaints, indicating significant care concerns. The most recurring problems involve care planning, medication management, and dining/nutrition services. Issues persist across multiple surveys, including recent complaints about pressure sore care and medication errors. Given the high volume of family-reported problems and ongoing issues with basic care services, families should carefully evaluate other options before considering this facility.

Jan 23, 2026Routine
20
0605Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0689Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0760Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0805Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0511Potential for harm · PatternCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0362Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

0920Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

Dec 9, 2025Complaint
2
0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

Sep 5, 2025Complaint
4
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Aug 22, 2025Complaint
1
0686Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Jul 10, 2025Complaint
1
0835Potential for harm · IsolatedCorrected

Administration Deficiencies

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Jun 27, 2025Complaint
3
0551Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Give the resident's representative the ability to exercise the resident's rights.

0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Federal Penalties

Fine

Aug 22, 2025

$49,200

Payment Denial

Aug 22, 2025

2-day denial

Fine

Jun 26, 2024

$41,400

Ownership & Operations

Who Operates This Facility

Owner / Operator

Alvarado Care Center

Organization Type

for profit

Ownership & Management

Key personnel

Mayer, AaronOfficer / DirectorMayer, RonaldOfficer / DirectorThe Compliance Institute LLCManagerGedyon, LozaManagerKerendi, FaroughManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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